Business Analyst Resume
Philadelphia, PA
SUMMARY:
An ambitious and analytical professional with over 12 years experience in both project management and software engineering. Handles complex and business critical assignments effectively and efficiently. Strong customer service with both internal and external clients. Extensive qualifications in all facets of project lifecycle development. Proven ability to integrate out - of-the-box thinking and problem-solving analysis to improve processes, systems and methodologies.
KEY STRENGTHS:
- UNIX/VAX
- Team Foundation Server ( Confidential )
- Visual Studio Team Services (VSTS)
- ClearCase
- Configuration Management
- Quality Control
- FTP/SFTP
- HTML
- SQL
- Software Development Life Cycle/Agile Methodology
- Defect Prevention
- CMMI
- Software Requirement Analysis, Design, Development and Testing
PROFESSIONAL EXPERIENCE:
Confidential, Philadelphia, PA
Business Analyst
Responsibilities:
- Interface with stakeholders to identify and/or verify business needs, develop the initial scope, objectives and requirements
- Coordinates with engineers on development for lab and laptop installs
- Supports all builds in reviewing system designs and manuals
- Gathers system and functional requirements for new database that is being implemented for materials being placed on the ship
- Collaborated with customers on schedule development, often with truncated timelines, to deliver all milestones on time
- Responsible for understanding and documenting complex business needs
- Using Microsoft Visual Studio ( Confidential ), managed projects and development work for software architects as well as the development team
- Tracked all development projects, defects, bugs and requirements through Team Foundation Server ( Confidential )
Confidential, Mt. Laurel, NJ
Business Analyst
Responsibilities:
- Works closely with IT and the business needs to gather specific requirements which will be utilize for both internal and external web based services for our vendors
- Work with both internal and external vendors on all dashboard and scorecard functionality and enhancements for our fleet
- Created solutions that fit the organization’s business, advance its road maps, and conform to or identify changes to the organization’s enterprise standards. Ensure IT understanding of requested modifications of complex projects, and the accuracy of their technical specification documents
- Monitors and trends client Key Performance Indicators ( Confidential ’s) and alerts and facilitates custom client reporting. Develops and delivers Strategic Partnership Reviews (SPR)
- Using Microsoft Visual Studio ( Confidential ), managed projects and development work for software architects as well as the development team
- Tracked all development projects, defects, bugs and requirements through Team Foundation Server ( Confidential )
- Works close with QA to determine testing functionality and document use-cases based off requirements
- Using PL SQL, query multiple database as part of researching data sources needed for our internal and external driver based web applications
- Performed data analysis, data lineage and data documentation by analyzing data from SQL Server relational database, data warehouse and other sources. Used Visio for data modeling
- Manage small to large projects resulting in defects, modifications or new deliverables needed across multiple web applications such as INSIGHTS, Driver-based INSIGHTS, SAFETY, and Risk Master
- Track all vendor tasks, as well as measure, report and evaluate vendor’s performance
- Prepared testing validation documentation and get necessary approvals for go-live .
Confidential, Philadelphia, PA
Lead Systems Engineer
Responsibilities:
- Responsible for software requirements analysis of several projects involving Voyage Management System (VMS)
- Instrumental in the migration of the Software Problem Improvement Report ( Confidential ) database to a ProjectForge newly created in-house database to track issues with hardware, software, interfaces and documentation.
- Participated in Six Sigma LEAN and Kazian events
- Assist in the development of a simulator for testing purposes in a land-based engineering site
Confidential, Mt. Laurel - NJ
Software Development Analyst
Responsibilities:
- Monitor and managed delivery process to facilitate Confidential Computer Program Maintenance and Fleet Support as well as project plans, milestones and delivery schedules
- Collaborated with customers on schedule development, often with truncated timelines, to deliver all milestones on time
- Primary customer interface for Confidential customer issues with various Lockheed programs to fix computer program bugs and deliver updates
- Streamlined software development processes and tools best suited to each project by assisting in process and quality improvement by documenting project objectives, scope and deliverables
- Interact with staff on a daily basis to ensure projects proceed in a timely and cost efficient manner as well as address issues and provide guidance and solutions to ensure project time lines are met
- Delivered official computer programs to support Confidential certification via the Version Object Base (VOB) using Clearcase and UNIX to the Navy sites both foreign and domestic
- Back-up for Configuration Management, which included building engineering loads and running audit tools
- Develop user input and display menus through all stages of software development, including Design Documentation, Code Development, Unit Testing and Integration Testing
Confidential, Mt. Laurel - NJ
Computer Support Sr.
Responsibilities:
- Maintain critical data for Confidential Ships Combat System which includes working with System Engineers on crucial measurements and calculations in conjunction with Navy Shipyards.
- Currently performing tasks for the Confidential program, which include gathering metrics from all IPT Leads and compiling monthly report for the customers’ review, updating and entering in data into an internal database.
- Acted as Project Engineer which included attending weekly meetings, creating and generating all reports as well as preparing packages for high level review.
- Acted as Center Webmaster, responsible for the maintenance of the software centers’ webpage.
- Supported all Project Engineers in all phases of weapon specification across multiple baselines. Duties included: maintain, updated, process, generate all Specification Changes (SCs) and Interface Change Requests (ICRs) for the appropriate SCRIBE and SIB boards.
- Supported the Software Projects’ Process Board by attending and recording the bi-monthly meeting minutes and action items, and storing data in the Peer Review and Test Record database.
- Frequently attended various types of Engineering Technical Reviews ( Confidential ) and Process Action Team meetings for Defect Prevention in support of collecting minutes and action items to store in Peer Review and Test Record database.
- Frequently assisted Configuration Management in baseline builds which includes kicking off scripts and verifying test reports.
- Also responsible for software requirements analysis, design, development, testing and maintenance of display work using Pascal in a VMS environment