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It Business Systems Analyst Resume

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Newark, NJ

SUMMARY:

A multifarious professional with exceptional analytical and communication experience looking for a position that would allow me to utilize my skills to provide progressive opportunities for growth.

SKILLS AND ABILITIES:

  • Excellent written and oral communication skills.
  • SQL Queries Savvy
  • Ability to communicate in a clear and concise manner.
  • Strong PC skills including spreadsheets and word documents.
  • Excellent organizational skills.
  • Working knowledge of programming, development, and technical architecture.
  • Detailed knowledge of system development life cycle and implementation methodologies.
  • Excellent proficiency in structured query languages, or analysis techniques.
  • Can play a key role in major company initiatives and demonstrates leadership experience.

EXPERIENCE:

Confidential, Newark, NJ

IT Business Systems Analyst

Responsibilities:

  • Performs Business Requirements Gathering process, including the creation of deliverables
  • Conducts detailed research
  • Performs analysis necessary to identify viable solution alternatives
  • Follows the Horizon's business requirement's documentation process utilizing the appropriate tools
  • Delivers work estimates to client(s)
  • Creates technical documents and high - level solution design
  • Participates in the complete system development life cycle
  • May perform testing including User Acceptance Testing (UAT)

IT Senior Systems Support Analyst

Confidential

Responsibilities:

  • Facilitate business process analysis sessions with client to identify business objectives, perform needs analysis and gather business requirements.
  • Oversee and manage portal adoption issues and risks.
  • Performs analysis necessary to identify viable solution alternatives.
  • Creates technical documents and high-level solution designs.
  • Coordinate the development, testing, and implementation of system specifications
  • Oversee and lead the tactical execution of portal adoption campaigns
  • Function as the eSolutions Liaison to other departments and lead the launch and coordination of adoption campaigns.
  • Review and provide customer / design feedback to the Functional Capitation Development Team
  • Provide analytical support to our internal customers and act as liaison for IT regarding new system enhancements, and help to coordinate resources.

IT System Support Analyst

Confidential

Responsibilities:

  • Demonstrated the ability to apply structure to a loosely defined problem.
  • Provided exceptional service to internal and external customers by anticipating and responding to their needs.
  • Responded expeditiously and effectively to our customers - requests and feedback
  • Took action and made decisions that successfully build customer value.
  • Maintained Provider files daily to ensure accurate and efficient payments.
  • Conducted special projects related to the implementation of Capitation for the new system.
  • Work together with Lead to ensure files were loaded in compliance with contracted requirements, and/or plan policies.

Managed Care Coordinator

Confidential

Responsibilities:

  • Performed selected medical appropriateness protocol procedure activities including telephone interviews and collection of information from doctors/patients.
  • Prepared medical records and case histories for various Facilities.
  • Performed selected concurrent review activities including selected procedure review and communicating with facilities/providers to obtain patient information or medical records.
  • Initiated call backs and correspondence to members and providers to coordinate and clarify benefits and courses of treatment.
  • Assisted in conducting report analysis and preparing data for summary of finding

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