It Business Systems Analyst Resume
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Newark, NJ
SUMMARY:
A multifarious professional with exceptional analytical and communication experience looking for a position that would allow me to utilize my skills to provide progressive opportunities for growth.
SKILLS AND ABILITIES:
- Excellent written and oral communication skills.
- SQL Queries Savvy
- Ability to communicate in a clear and concise manner.
- Strong PC skills including spreadsheets and word documents.
- Excellent organizational skills.
- Working knowledge of programming, development, and technical architecture.
- Detailed knowledge of system development life cycle and implementation methodologies.
- Excellent proficiency in structured query languages, or analysis techniques.
- Can play a key role in major company initiatives and demonstrates leadership experience.
EXPERIENCE:
Confidential, Newark, NJ
IT Business Systems Analyst
Responsibilities:
- Performs Business Requirements Gathering process, including the creation of deliverables
- Conducts detailed research
- Performs analysis necessary to identify viable solution alternatives
- Follows the Horizon's business requirement's documentation process utilizing the appropriate tools
- Delivers work estimates to client(s)
- Creates technical documents and high - level solution design
- Participates in the complete system development life cycle
- May perform testing including User Acceptance Testing (UAT)
IT Senior Systems Support Analyst
Confidential
Responsibilities:
- Facilitate business process analysis sessions with client to identify business objectives, perform needs analysis and gather business requirements.
- Oversee and manage portal adoption issues and risks.
- Performs analysis necessary to identify viable solution alternatives.
- Creates technical documents and high-level solution designs.
- Coordinate the development, testing, and implementation of system specifications
- Oversee and lead the tactical execution of portal adoption campaigns
- Function as the eSolutions Liaison to other departments and lead the launch and coordination of adoption campaigns.
- Review and provide customer / design feedback to the Functional Capitation Development Team
- Provide analytical support to our internal customers and act as liaison for IT regarding new system enhancements, and help to coordinate resources.
IT System Support Analyst
Confidential
Responsibilities:
- Demonstrated the ability to apply structure to a loosely defined problem.
- Provided exceptional service to internal and external customers by anticipating and responding to their needs.
- Responded expeditiously and effectively to our customers - requests and feedback
- Took action and made decisions that successfully build customer value.
- Maintained Provider files daily to ensure accurate and efficient payments.
- Conducted special projects related to the implementation of Capitation for the new system.
- Work together with Lead to ensure files were loaded in compliance with contracted requirements, and/or plan policies.
Managed Care Coordinator
Confidential
Responsibilities:
- Performed selected medical appropriateness protocol procedure activities including telephone interviews and collection of information from doctors/patients.
- Prepared medical records and case histories for various Facilities.
- Performed selected concurrent review activities including selected procedure review and communicating with facilities/providers to obtain patient information or medical records.
- Initiated call backs and correspondence to members and providers to coordinate and clarify benefits and courses of treatment.
- Assisted in conducting report analysis and preparing data for summary of finding
