It Business Analyst Resume
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Wood Dale, IL
SUMMARY:
- ERP implementation experience (SAP MM/P2P/WM, Microsoft Dynamics AX 2012)
- Skilled IT Project Manager and Business Analyst
- 17 years of experience implementing and supporting manufacturing business systems
- Excellent interpersonal skills; able to build relationships across all organizational levels
- Proficient in Microsoft Project, Microsoft Visio, Microsoft Office
PROFESSIONAL EXPERIENCE:
IT Business Analyst
Confidential, Wood Dale, IL
- SAP MM/P2P/WM Implementation Team lead (current project in progress) - SAP implementation in 8 plants (6 already running MM/P2P). 1 of 8 plants has gone live. Responsible for material master and inventory data conversion, testing and documentation of processes, plant personnel training, and troubleshooting/support for purchasing, material/inventory/warehouse management, and shipping.
- SAP MM/P2P Implementation Team lead - Implemented SAP MM/P2P in 6 flexible packaging plants. Responsible for conversion of raw material master data, coordination of inventory data uploads with plant personnel, training of purchasing and receiving personnel. Performed software customization testing using HPQC tool, documented defects, partnered with developers to resolve issues with legacy systems integration and modifications to accommodate imperial units of measure in system originally configured for metric.
- SAP MM/P2P support - support SAP MM in 6 US plants. Use HP PPM software for incident/request tracking. Collaborate with developers and support personnel in Europe and India to resolve escalated incidents and implement change requests.
- Legacy application support - support legacy software MII, Osisoft PI, I/Gear, Bartender, and Planet Press until replaced by SAP. Support network migrations at manufacturing sites by updating application configurations as networks are cut over.
IT Business Analyst
Confidential, Elk Grove Village, IL
- ERP Implementation Team Member - Shipping/Receiving/Warehouse - Implemented Dynamics AX 2012 in flexible packaging plant, including integration with EDI and Bartender label software (Columbus BTI). Responsible for deployment of new warehouse processes, including shipping, receiving, inventory and warehouse management. Collaborated with business teams to define requirements, identify system fits and gaps, and document functional specifications for developers. Created test scripts and executed application testing. Wrote training documents and trained users. Documented and resolved issues. Responsible for ongoing support and development coordination for warehouse functions as well as procurement and customer service.
- Application management and support - Managed application support and ongoing development of MII shopfloor data collection system, Osisoft PI Historian, I/Gear Data Transport Utility, Planet Press document printing software, and Bartender shipping/inventory label printing software. Used BMC Remedy and ChangeGear software to track system changes and incident resolution.
- Project Manager for IT integration of 2 corporate acquisitions, including Active Directory, Email, Network, HR and Finance systems. Tracked project milestones, escalated issues, and reported status to project stakeholders.
IT Business Analyst & Project Manager
Confidential Elk Grove Village, IL
- Project Manager - IT Integration for GPI-Altivity Merger. Coordinated Active Directory, Email and Network cutover for 50+ sites and over 60 critical application servers. Created and maintained Microsoft Project plan and provided project status updates to IT leadership.
- Project Coordinator - Plant applications carve-out and data center migration. Coordinated preparation, testing, and final cutover of applications to new technology center. Maintained project plan, tracked and escalated issues, and reported status to project stakeholders.
- Application management and technical support of legacy custom software.
IT Business Analyst
Confidential | Oak Park, IL
- Gathered requirements and developed Access database applications, including material inventory management and employee attendance tracking.
- Managed annual warehouse physical inventory counts, reconciliation and adjustments at Confidential Morris plant.
IT Business Analyst & Project Manager
Confidential | Chicago, IL
- Managed development of website facilitating donation of surplus inventories to non-profit organizations.
- Implemented payroll, customer management, and accounting software and procedures.
Carton Division IT Business Analyst
Confidential | Chicago, IL
- Gathered business requirements and managed customized inventory management systems implementations in division of 18 folding carton plants.
- Managed issues and solutions for multiple applications and sites.
- Managed annual warehouse physical inventory counts, reconciliation and adjustments at multiple sites.
Systems Coordinator
Confidential | Morris, IL
- Partnered with IT and business team to gather requirements and implement shop floor production system, including bar coded raw material and finished goods inventory tracking, shop floor data collection, and shipment tracking.
- Implemented Kronos time and attendance system.
- Tracked system issues and worked with corporate IT staff to resolve.
- Created system training documents and trained users.