SUMMARY:

• Health IT Business Analyst seasoned in translating business requirements into IT projects, experienced in leading teams updating and re - engineering health related software, and all components of the electronic medical records system. I understand upstream and downstream system impacts.
• Skilled in working with IT to develop solutions for user requirements. I have attended SCRUM / Confidential meeting to report findings and reiterate and review Business Process Modeling.
• Participated in vendor selection meetings and gave input from past experiences on which vendor is the most applicable.
• Functional experience in Business Systems Process Re-engineering and Analysis.
• Creating Business and functional requirements, process flows, and Use Case/ Stories' documentation in Healthcare innovation and improvement, Supply Chain Management, Infrastructure, Insurance, and using IT Business Analytics, Modeling, SDLC (System Development Life Cycle)-AGILE METHODOLOGY.
• Attended SCRUM meetings, reporting updates, milestones, setbacks and blockers
• Advise on the most appropriate User Experience, keeping in mind the achievement of the required functionalities for the full Project lifecycle.
• Experience in BPM (Business Process Modeling), using BPMN (Business Process Modeling Notation), and UML (Unified Modeling Language) to design Use Cases/ Process Flow and Activity diagrams.
• Create BRD (Business Requirement Documents), SRS (Software Requirement Specifications) and FRS (Functional Requirement Specifications) through whole SDLC (System Development Life Cycle) by requirements gathering, analysis, Design, testing/ maintenance using RUP (Rational Unified Process), UML, and MS Visio.
• Work closely with the Stakeholders and Project Teams for Marketing, training, and operational teams, to define requirements, processes, and data needs and wireframes (for mockups).
• Advise the Program, Project, and Business Sponsor Teams on the impact of Change requests on existing functionalities, business processes to effectively manage the resistance to new ideas, technologies, whereby exercising effective and efficient Change Control.
• Utilize collaboration with IT system support to resolve issues.
• Proficient in Microsoft Office Suite (Excel, Microsoft PowerPoint, Microsoft Access).
• Proficient with Microsoft VISIO, Microsoft Project, Microsoft Expression Encoder.
• Experience with SQL, SAS, STATA, and EpiData.

EXPERIENCE:

Clinical Business Analyst

Confidential, Raleigh, NC

Responsibilities:

• Analyzing the internal and external processes, dependencies, SOPs, interfaces, and, mapping them to specific business needs, objectives and desired functionalities
• Led discussions with users about workflow definitions, and requirement gathering.
• Accurately document the As-is business processes to facilitate analysis, comparison, and mapping with desired to-be solutions, duly capturing the Gaps, by creating the to-be Process flow diagrams, data-flows and Use Cases
• Created Requirements document and got approval from stakeholders

Records Business Analyst

Confidential, Raleigh, NC

Responsibilities:

• Created methods and processes to automate records of students and teachers
• Used Agile methodology, replacing a rigid structured analysis methodology, stressing team based effort by effective communication, brainstorming and whiteboards
• Created prototypes and adjusted them to user requirements for data entry and report generation for quarterly employee taxes consistently with the company's larger game plan
• Trained staff to track data related to children’s health, teacher certifications and training and system reports for performance reviews
• Communicated with IT to share what the user needs and how those needs might change with time, framing problems parallel with creating possible solutions

Technical Manager of Clinical Informatics and Research

Confidential, Rochester Hills, MI

Responsibilities:

• Developed and instituted Standard Operating Procedures for installment of EMR systems for 15 departments, streamlining daily communications and operations, increasing efficiency, and ensuring project deadline compliance
• Supervised and managed internal and external staff to ensure appropriate start-up and completion of projects and clinical documents, such as correct coding for SOAP note templates, ICD-10 codes for billing and noting, fee schedule and template editors
• Served as a key member of the Clinical Team, with the Medical Director, delivering quarterly updates on the status of updates that used interoperability of systems within the clinics / surgery center / Pontiac General Hospital, (MDRhythm, Epic, AllScripts)
• Validated data pull to display different patient follow up compliance from EMR databases using SQL
• Managed 11 employees including 4 Trial Associates of Data Management Team
• Managed planning for data cleaning, clinical data listing review, and coordinated process for reviewing data listing by clinical team
• Provided oversight to software developers and vendors creating multi-user relational database applications and data collection procedures to enhance existing medical record retrieval systems and SQL queries to search for specific ICD-10 codes
• Managed technicians creating / maintaining web-based database designed for patient education using documents and videos
• Implemented, supported, configured, and evaluated clinical needs related to templates in the EMR and clinical system, while becoming familiar with the latest information regarding mechanism of disease, diagnostic tests, treatments in assigned disease and therapeutic areas and appropriate coding / billing
• Oversaw and supervised all ongoing activities related to the development, implementation, and maintenance of privacy policies in accordance with applicable federal and state laws for Confidential, by implementing and managing annual risk assessments, privacy audits and developing plans to address concerns to mitigate system-wide risk

Clinical Application Analyst

Confidential, Columbia, SC

Responsibilities:

• Responsible for making necessary enhancements to add or maintain functionality of the EHR system
• Analyzed and evaluated user proficiency and defined training requirements to raise the level of understanding of the users
• Analyzed clinical workflow using Agency for Healthcare Research and Quality & (AHRQ) tools
• Develop and update documentation templates and macros
• Develop business reports and requirements
• Integrated SQL outcomes tracking to database into clinical workflow
• Responsible for documenting policies for release of medical information for multiple sites
• Delegating workflow between multiple sites to insure accurate data entry in the EMR system in accordance with policies and regulations
• Determine and solved project issues of the project execution process.
• Assist the medical director with surgical procedures
• Effectively participate in clinical research activities including design, consent, data gathering and data retrieval
• Direct interact with Clients for gathering requirement, meeting notes and translate the data into business language

Clinical Program Coordinator

Confidential, Charleston, SC

Responsibilities:

• Coordinate several investigator initiated trials including start up, protocol and consent form write ups, IRB submissions, subject recruitment, and timely notification of serious adverse events to the IRB and study sponsor
• Generate and negotiate study budgets for multiple studies ranging from large to small studies
• Responsible for information exchange between EPIC and data entry forms for Confidential
• Develop a strategy to design SQL queries using the Clinical Data Warehouse ( Confidential ) query tool
• Assess and analyzed database query reports to search for potential research candidates in Confidential Clinical Data Warehouse

Clinical Research Associate

Confidential, Columbia, SC

Responsibilities:

• Assisted in data entry and updating Data Management Standard Operating Procedures (SOPs)
• Responsible for data management including study files, clinical assessments, and patient data in source documentation
• Audited databases for multiple studies, documented findings and generated reports
• Assisted in the training of new sites / investigators with company outlined curriculum using different methods, e.g. face to face, online
• Adhered to regulations and protocols, engaged in patient recruitment and strategies