SUMMARY:

• 7 years of ERP functional and technical support in Financial (G/L,AR,AP), CRM, MRP, HR, Trade and Logistics, and Manufacturing
• 7 years of Microsoft SQL Server Installation, Configuration, and Support
• 2 years of Business Systems Analyst
• 7 years of Systems Architect, Integration, and Solution Development
• 6 years of Design and Development of AS4 EDI
• 6 years of Confidential Implementation, Integration, Solution Development, and Support
• 5 years of Microsoft Dynamics GP Administration, Customization and Support
• 4 years of Microsoft Dynamics CRM Administration, Customization and Support
• 3 years of Microsoft SharePoint 2010 and Windows SharePoint Services (WSS) 3.0 Setup, Configuration, Maintenance, and Custom Solution Development
• 2 years of SalesForce Administration, Development (APEX and Visualforce) and Support
• 6 years of MS .Net solution development
• 10 years of Software Development
• Business Intelligence experience includes: SSIS, SSAS, SSRS, Host Analytics, Tableau
• Programming language proficiency includes: C# .NET, C/AL, X++, JavaScript

WORK EXPERIENCE:

Business Systems Analyst

Confidential, Brisbane, CA

Responsibilities:

• Project Management
• Scope statement of work
• Define project timeline
• Manage project resource
• Solution Architect
• Gather business requirements and translate to functional specifications
• Perform Gap Analysis
• Propose systems solution
• Lead Development
• Analyze and map functional specifications to systems features and functions
• Design and develop solutions to meet functional specifications
• Perform Functional Unit Test and User Acceptance Testing
• Deploy new feature, function, analytic, and systems integration
• Assign tasks and perform code review with junior developer
• Design and Develop EDIs
• Recent completed integration projects include:
• ADP to Dynamics AX integration - In-house .NET middleware solution
• Salesforce to Dynamics AX Integration - In-house .NET, APEX, Visualforce middleware solution
• Dynamics AX to Host Analytics Integration - BOOMI middleware solution
• Analytic Development - Create and update report as needed
• Systems Administration - Manage MS Dynamics AX 2009, Concur, SFDC, and Host Analytics systems
• Database Administration - Configuration and Maintenance of MS SQL Database
• Business Systems Technical and Functional Support - support Finance, Forecast and Analytic, and HR users

Technical Lead

Confidential, Menlo Park, CA

Responsibilities:

• Administration, Customization and Support of MS Dynamics GP 10
• Oversee the implementation of Confidential 2012
• Setup, configure, and maintain SQL Server, SSIS, SSRS, SSAS, and SharePoint Server
• Install, configure, and support of Confidential 2012 R2
• Perform business analysis to define the business requirements, "As-Is" and "To-Be" business processes.
• Define the functional requirements and system specifications
• Help document business process workflows
• Perform data migration
• Setup and Customize MS Dynamics Enterprise Portal
• Develop custom SharePoint solutions to meet business requirements
• Develop and deploy SharePoint custom workflows, web parts, and user interface solutions using Microsoft Visual Studio, ASP.NET, JavaScript and AJAX
• Systems Architect and Integration
• Design and Develop EDIs

Senior Consultant

Confidential, Escondido, CA

Responsibilities:

• Administration, Customization, and support of various ERP and CRM applications including Microsoft AX, NAV, CRM, and GP
• Setup and Customize MS Dynamics Enterprise Portal
• Manage and implement projects using Microsoft Sure Step, standard SDLC, and other agile methodologies that best fit the clients' requirements.
• Design, architect, and develop systems solutions based on clients' business requirements
• Perform business analysis to define "As-Is" and "To-Be" business processes
• Translate business requirements to functional requirements
• Business process workflows streamlining and re-engineering
• Develop new features and B2B Integration
• Design and Develop EDIs
• Develop gap solutions to meet clients' functional requirements
• SQL Server, SSRS, SSIS, and SSAS installation, configuration, and maintenance
• Created and customized Business Intelligence Solutions and Data Analytics.

Microsoft Dynamics Developer

Confidential, Fremont, CA

Responsibilities:

• Perform business analysis to streamline and re-engineer business processes
• Integration and consolidation of disparate systems
• Develop gap solutions to meet clients' functional requirements
• Installation, configuration, and maintenance of Windows Server and SQL Server
• Installation, configuration, customization and support of MS Dynamics AX, NAV, CRM, GP
• Utilize Automation Objects, Web Services, and .NET expendabilities to extend the ERP capabilities and interoperability
• Design and Develop EDIs
• Using ETL process to create data model, aggregate data source, and establish a Data Warehouse / Data Mart for data analysis using tools such as SSIS, and SSAS
• Create analytics using various tools such as MS SSRS, Crystal Report, and Native ERP reporting tools.

Product Marketing Manager

Confidential, San Jose, CA

Responsibilities:

• Responsible for product roadmap and strategy
• Work with partners and customers to understand product requirements and adopt to requirements
• Support sales by providing product solutions and responses to Request For Proposal (RFP) by company such as Canadian Pacific Railroad and Costco
• Provide support and training for regional sales, systems engineer team, and business partners
• Lead for developing and maintaining customer-facing sales materials including brochures, data sheets, presentations, evaluation materials, white papers and webinars
• Manage relationships and serve as a subject matter expert with third-party manufacturers as it relates to the product and service offerings
• Serve as a subject matter expert for sales and operations teams, providing accurate and consistent service definitions, messaging and value-propositions to customers
• Set up sales documentation / procedures for ongoing control. (sales, support, training)

Field Applications Engineer

Confidential, Milpitas, CA

Responsibilities:

• Provide documentation and specification
• Write system test plan that can define system test benches
• Develop test modules to cover system requirements and functional specifications
• Perform product testing, verification and quality assurance.
• Provide live technical support to our distributors and system builders
• Provide product training on an ongoing basis to sales and technical support groups
• Maintain department webpage contents and updates
• Provide product newsletter and announcements to partners and customers on a monthly basis

Systems Engineer

Confidential, San Diego, CA

Responsibilities:

• Validation of Confidential designs on Confidential technology for analysis and performance testing, to determine whether there is a feasible solution with Confidential technology over Confidential
• Design test modules for Confidential performance testing and analysis
• Work also included the development of TAP Control Device and other test tools for HDSL Evaluation Modules. The tools allow node status monitoring, data capturing, data analysis and test commands execution to the HDSL embedded code, as well as other debugging purpose.
• Created manuals and installation procedures with an easy-to-use setup application to ship along with each release of the HDSL evaluation module for customers use
• Simplified international demonstrations of Confidential

Database Administrator/Manager

Confidential, San Jose, CA

Responsibilities:

• Organized, developed, and maintained a hardware/software inventory database for the entire corporate site in San Jose. This development later expanded the database to in corporate another site in Tucson, Arizona.
• Using Aspect Explore, an Confidential database tool, along with Confidential older VM database and specs, all Confidential hardware and software were categorized, spec out, and tracked by part number.
• Trained designated engineers the Aspect tool, so that the engineers can track and maintain new hardware and software coming into the database.