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Senior Systems Analyst Resume

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Spring, TX

SUMMARY:

  • Perceptive professional adept at designing innovative IT solutions and enhancing existing systems with new features.
  • Devoted to improving outcomes, reducing costs, and delivering profitable results.
  • Specialize in developing insightful solutions applicable to current business practices by applying technical expertise.
  • Embrace shifts in organizational priorities with quick analysis and needed change proposals.
  • Lead teams to complete challenging projects with flawless results.

STRENGTHS INCLUDE:

  • Planning and Execution
  • IT Project Leadership
  • Process Improvements
  • Operations Analysis
  • Cross - functional Communication
  • Analytical Problem Solving

TECHNICAL SKILLS:

Application: Microsoft Word, Microsoft Excel, Microsoft OneNote, Microsoft PowerPoint, Microsoft Outlook, Microsoft SharePoint Server, BMC Remedy IT Service Management(ITSM), Lotus Notes, Confidential Scheduler, Confidential Scheduler, PutTTY 0.62, Automated Firecall Desktop Client 2.5, Toptech Connection Manager 3.0, SAP

Databases: Oracle MySQL Workbench 6.3, QUEST Toad for MySQL 4.6, Microsoft Access, dBASE

Platforms: Microsoft Windows 7 Enterprise, Red Hat Enterprise Linux 5.9, QNX Phindows 1.20

PROFESSIONAL EXPERIENCE:

Confidential, Spring, TX

Senior Systems Analyst

Responsibilities:

  • Improved daily productivity 15% for both business and IT groups through creation of Confidential SharePoint site for commonly asked questions.
  • Drafted and developed proven, solid disaster recovery plan, avoiding hundreds of thousands of dollars of potential financial loss due to massive billing delay if host server ever went down.
  • Created automatic user access tracking and review tool, improving business access review efficiency 200%.
  • Secured major refinery sale worth $300M+ through one-of-a-kind system ownership transfer process, meeting purchaser’s expectations by delivering flawless running system transfer during startup.
  • Improved turnaround time 200%, establishing online request form that automatically requested proper approvals upon submission and created work order ticket upon approval.
  • Increased business productivity 10% through process change that allowed 3rd-party users to reset passwords without need to involve business.
  • Designed automated email system that sent filtered audit log file to assist clients with daily log review routine, saving more than 1 man-day per week.

Confidential

Support Analyst

Responsibilities:

  • Created, monitored, and maintained scheduled batch jobs for Confidential that interfaced with various applications on different platforms.
  • Reduced $10K+ per year in support cost by developing Confidential interfaces that eliminated need for labor intensive monitoring and support for 10 legacy systems.

Confidential

Scheduler Developer

Responsibilities:

  • Developed and built Confidential scheduling jobs that sent treasury-related files to 3rd-party customers on various types of computing systems.
  • Saved more than $150K per year by transitioning baseload Confidential monitoring work to overseas colleagues.

Network Support Analyst

Confidential

Responsibilities:

  • Supported Confidential Research and Engineering department networks, including monitoring, software updates, data backup, and ID administration.
  • Created data extracting tool that allowed engineers to quickly gather critical data to perform regular work activity, saving engineering team 40+ man hours per year.

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