Mainframe Programmer/Business Analyst Resume

SUMMARY:

Senior Programmer/Business Analyst with over 25 years of experience, including full life cycle development (analysis, gathering requirements, system design, coding, testing, implementation, documentation and maintenance).
Skilled in creating a positive customer relationship as well as gaining their respect and confidence.

PROFESSIONAL EXPERIENCE:

Confidential

Mainframe Programmer/Business Analyst

Support Electrolux by performing maintenance and new development of their systems and providing on call support for production problems. Support Ahold updating, inserting and selecting from DB2 tables using DB2, COBOL, and JCL Support Avista by extracting data on DB2 tables. Mainframe support and maintenance on the Detroit Diesel account.

Environment: COBOL, DB2, JCL, SPUFI, CICS, TSO/ISPF, MS Word, MS Outlook

Confidential

Mainframe Programmer/Business Analyst

Liaison between the off - shore team and the SME and users in the US for the Forecasting system. Communicated daily with the offshore team both by phone and through email to provide specs, review test results and discuss production problems. Responsible for maintenance and enhancements and production support. Created test plans and test cases for the off-shore team. Reviewed test results from the off-shore team. Responded to customer requests and inquiries.

Environment: COBOL, EASYTRIEVE, DB2, CICS, SPUFI JCL, CA-7, MS Word, TSO/ISPF, Lotus Notes

Confidential

Mainframe Proogrammer/Business Analyst

Developed a system for costing Mexican built vehicles. This includes extensive analysis, design, coding, testing and implementation. Gathered requirements from customers and identified inputs and outputs to the system. Designed and coded over 50 programs(batch and online). Prioritized work and multitasked when responsible for maintenance, enhancements, system monitoring, training, problem resolution and production support for both batch and online applications for the Invoicing, Costing, Inventory and Revenue Offset systems. Significant lev el of customer interaction. Maintaining a positive relationship with clients by addressing concerns and providing quality on going support. Able to add, delete and update complex databases. Changed all Central Vehicle Invoicing programs to calculate Euro currency in compliance with the International Euro Directive. I also wrote the corporate subroutine to calculate USD to Euros. Developed (gathering requirements, designing, coding, testing, and implementation) a system of reports that used information from the Invoicing system and the Transportation system to be compared to the physical count of vehicles at the port. Developed an automated system for doing same dealer diversions. Changed all the Cost of Sales general ledger transactions to SLICR2 format. Developed a Cost of Sales system for Crossfire vehicles including gathering requirements, defining inputs and outputs, analysis, coding, testing and implementation. Assisted in developing a system to manually invoice Sprinter vehicles. Converted 2 systems to muse PGP encryption. Engaged in verification process for SOIX compliance..

Environment: COBOL, Easytrieve, DB2, SPUFI, QMF, CICS, JCL, CA-7, TSO/ISPF, MS Word, MS Access, MS Excel, XPEDITOR, FILE AID, Lotus Notes

Confidential

Mainframe Programmer/Business Analyst

Performed helpdesk functions including troubleshooting hardware and software problems. Developed an inventory system that reduced work time from 3 days to 2 hours. Had weekly meeting with the customer to discuss system issues and gather requirements for software changes. Responsible for the maintenance, enhancements, system monitoring, training, problem resolution and production support for both batch and online applications for the Supplemental Unemployment Benefits system, the Area Hire system and the Workers Compensation system. Automated a system to release new and upgraded software.

Environment: COBOL, DB2, SPUFI, JCL, OCL, TSO/ISPF

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