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Sr. Business Analyst Resume

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Summary of Qualifications:

  • Over Seven years of diverse experience in the field of Information Systems with emphasis on Business Analysis, System Analysis and Quality Assurance projects focused on diverse domains such as Market Intelligence, Investment Banking, Retail Banking, Prime Brokerage, Loan, Mortgage Origination, Mortgage Service, Mortgage Secondary Market, Credit Cards, Insurance, Supply Chain Management and Fixed Income Securities
  • Extensive experience in creating Business Requirement Documents (BRD), Use Cases, Business Systems Designs (BSD), Project Plans, Requirements Traceability Matrix (RTM) throughout the Life Cycle of a project
  • Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting remedy procedures
  • Proficient in analyzing and creating Use Cases and Use Case Diagrams, Activity Diagrams, Class Diagrams, Sequence Diagrams, Use Case Scenarios, Business Processes, Business Flow Diagrams, and Work Flow Diagrams
  • Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with project team members
  • Comprehensive experience in Root-cause analysis, SWOT analysis, Feasibility studies, Gap analysis, Impact analysis, Budget Forecasting, Risk analysis, Net Present Value (NPV), Return on Investment (ROI) and Computer Aided Software Engineering (CASE) tools
  • Implemented Software Quality Assurance (SQA), Development Policies, Test Procedures and Testing Methodologies, wrote Test Plans according to Business Specifications and design documents
  • Proficient in developing and executing Test Procedures, Test Cases, Test Scripts, Test Plans, performing Functional Testing, GUI Testing, Usability Testing, and Ensuring that the software compliance with the system requirements
  • Experience in Manual testing (GUI Testing, Field Validation Testing, and Functionality Testing) of UI and Web Applications, Client/Server, Web based and Stand Alone Applications
  • Understanding of Financial Statements, Cash Flows, Financing Structures, Capital Management, Portfolio Analysis, Stock Valuation, Bond Pricing, Budgeting, Asset Management - Risks and Returns, Optimizing Cash Flows, Cash Management and enhancing Liquidity Management
  • Strong knowledge of Private Equity, Client Portfolio Management, Rates & Currencies, Portfolio accounting, Security movement and control (SMAC), trade processing, Free receipts and Deliveries
  • Facilitated Change Management across entire process from project initialization to testing through project delivery, Software Development & Implementation Management in diverse business & technical environments in accordance to the Agile Methodology
  • Extremely good understanding of federal compliance and regulations pertaining to various countries such as USA, UK, Australia
  • Strong experience in Business Process Management applications & Enterprise Content Management applications like Documentum, Blaze and ILOG
  • Expertise in Verbal and Written Communication. Excellent analytical & problem solving skills. A team player with strong interpersonal and communication proficiency

Technical Competencies:
Operating Systems: UNIX, Windows 95/98/NT/2000/XP, Linux
Programming Languages: C, C++, C#, VC++, VB, VB.NET, C#.NET, ASP.NET, Java, SQL, PLSQL
Application Servers: IBM Websphere, ATG Dynamo, BEA WebLogic
Databases: MS-Access, MySQL, SQL Server, Oracle, Teradata, DB2, Sybase
Internet: HTML, XML, VBScript, ASP, JavaScript, JSP, J2EE
Automation Tools: MS (Visio, Visual SourceSafe (VSS), Systems Management Server (SMS)), Vignette, Rational (Rose, ClearQuest, ClearCase, Requisite Pro)
Utility Tools: MS Office Suite, MS Project, TOAD, Adobe Photoshop
Reporting Tools: Crystal Reports, SQL Server Reports (SSRS)
Testing Tools: Quick TestPro (QTP), TestDirector, WinRunner, LoadRunner
Data Warehousing Tools: Informatica, Business Objects, Cognos, Hyperion Essbase 6.54.2/7.1.2, Hyperion Intelligence, Hyperion Performance Suite, Dashboard

Professional Experience:


Confidential,Jersey City, NJ Sep 10 - Present

Sr. Business Analyst/ Release Manager
team is involved in the deployment of GLIST and Vendor Software from Development environment into the Test environments and Production environments. The various applications under GLIST are Citi Direct, CitiDirect Online (CDOL), Citibank File Services (CFX), Online Investments, CBG Loans, GTS Portal, e-commit, Treasury Vision and Identity Management. I was responsible for the Deployment and coordination of Hermes code and DB changes for CitiDirect, CitiDirect Online and GTS Portal applications. CitiDirect is a Global Application that serves as a web based Front End system for customers to manage their cash flow. It provides the ability for customers to initiate local and cross border payments and retrieve information on same via reports, inquires and data export. Represented Program Management Office (PMO), for the CitiDirect Classic’s Re-Engineering project Banking Evolution - Applet/ Media/ Analytics/ CDOL/ Poland SME

Role & Achievements:

  • Acted as a Project Manager for the Full Life Cycle (SDLC) Projects and was involved in Scoping, Planning, Estimating, Scheduling, Organizing and Budgeting of Basel initiatives - Solaris Migration, SanStack and Oracle Upgrade, Asset Optimization, Remediation of VTM’s (Vulnerability Threat Management) on the UNIX and NT Servers and SSL Cert’s Deployment
  • Worked closely with the Technical Project Managers, UAT users and (PVT) Business Users during the Planning/ Analysis phase and Implementation phase of this applications
  • Used the guidelines and artifacts of the Agile Methodology to strategize the Implementation of Change Management in different iterations and phases of SDLC
  • Reviewed and created instructions for the code base deployment for Hermes in the Non Prod and Prod environments for Windows 2000 and Unix Servers
  • Prepared the Project Plan for the Quarterly Minor Release and Half-Yearly Major releases. Worked with the release teams to agree on the Project Transition Checklist items, and ensured all items are addressed. Actively participated in the On-Call procedure for regular and release Weekends and Week-Day evenings
  • Represented PMO for the (Next Gen) re-engineering Projects of CitiDirect Classic – Applet/ Media/ Analytics, involved in the Budgeting, Planning, Estimating, Scheduling and Scoping for the applications
  • Involved in the building of new servers for South West Data Center (SWDC) Migration, Continuity of Business (COB) validation and assisted in the Decommission of the NY/ NJ servers
  • Interviewed the Business Users to collect Business Requirements and Business Process Information for building of a Customer Test Environment. Analyzed the feasibility of their needs by coordinating with the Project Manager and Technical Lead
  • Coordinated with the Senior Management in the weekly reviews for the Change Management, Systems Turnover, Distributed Turnover and IT Operations
  • Worked jointly with blueprint group in developing blueprints and tested the prototype. Designed mockup of the CitiDirect Website, Graphical User Interface, Webpage lookup field and the Report Generation feature of the system
  • Worked closely with the Basel Project office, for the Risk Management during the Major Release
  • As a part of PMO Facilitated daily meeting’s with the Stake Holders, QC/QA, UAT, Data Modelers and DBA’s to discuss the implementation schedule of the deployment of the changes in the development, QC, UAT and Prod Environments
  • Facilitated Joint Application Development (JAD) session for communicating and managing expectations with SME’s whose customers were going to be the final users of the product
  • Conducted the Dress Rehearsals - Dry Run’s for the Major and Minor Releases with all the groups involved in the Pre-Prod Environment to create a exact Prod Release like atmosphere and note of any key findings, time lines and any possible Risk to the Release
  • Worked closely with the Tibco Administrators in the reengineering Project – Next Gen for Business Engine, Poland SME and Portal Applications. Working knowledge in Business Works and Enterprise messaging Server (EMS)

Environment: MS (Office Suite, Project, Visio, Visual SourceSafe (VSS), Team Track, Infoman, VMWare, Sybase, LoadRunner, Systems Management Server (SMS)), Rational ClearCase, Doors, UNIX, Windows 2000, Java, J2EE, Oracle, XML,

Confidential,Hyderabad, India Jun 06 – Aug 10

Sr. Business Application Analyst
Confidential,is theleading source of intelligent information for the world\'s businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world\'s most trusted news organization.
Market Intelligence is used by Intellectual Property (IP) market developments utilizing information gathered by secondary research utilizing a variety of expert resources. The goal was to evaluate market developments and help determine possible market opportunities or threats pertaining to the Thomson Reuters Intellectual Property Business Unit.

Role & Achievements:

  • Focused on the IPS markets and became a focal point for ongoing critical decision support
  • Actively tracked all IP markets and target customer groups that result in a strong knowledge base that helped develop a variety of deliverables
  • Responded to on-going ad hoc inquiries for information about market and business related topics
  • Provided deep dive assessments of market-focused topics as needed to support internal clients
  • Developed QC Database using Excel where you can track all team’s performances, individual performances, and the areas of strengths and weaknesses of each and every employee.
  • Involved in Cost Management and Resource Management in the IP projects.
  • Developed ongoing market sizing and segmentation in collaboration with strategy leadership
  • Supported annual strategy development cycle by providing market related information in collaboration with strategy leadership
  • Analyzed potential acquisition targets with respect to market and competitive fit
  • Supported new business development by providing pre-acquisition briefing decks and additional acquisition diligence support
  • Assessed whether an idea is worth pursuing by leveraging the expertise of our IP analysts
  • Provided budget analysis in complete IP life cycle.
  • Involved in Feasibility and Risk Analysis to identify the business critical and high-risk areas of the application.
  • Provided high level financial assessments of industry participants.
  • Provided high priority industry market impact assessments in collaboration with key IPS leaders
  • Issued timely market impact assessment alerts to the appropriate executives, planners and managers based on intelligence gathered from publicly available sources and discussions with leading industry analysts
  • Analyzed data and drafted market intelligence reports tailored to the needs of the IPS business unit incorporating various formats ranging from reports, to spreadsheets or presentation deliverables
  • Attended various trade shows and conferences to obtain first-hand market knowledge.
    Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead
  • Gathered and documented the Impact Assessment Report on the project, due to change request from the business stakeholders and the project management team.
  • Assisted Project Manager and developed a Team-Reporting Pilot in Microsoft Access. The team-reporting pilot is used as an Employee Performance Maintenance tool on a weekly basis for our particular group. It aided PM to track the performance of each individual employee and helped PM re-define Work Breakdown Structure and Resource Management Plan
  • Conducted Joint Requirement Planning (JRP) sessions for communicating with all the Project directors and stakeholders. Created Process Workflows & Functional Specifications.
  • Created Use Cases, Use Case Diagrams, Sequence Diagrams, collaboration Diagrams and Class Diagrams to demonstrate software architecture and interaction of system components before prototyping using UML
  • Attended weekly training on the Internal Audit Process, which would enable us to audit each others Change Management Process with a set of key pointers set against the SOX compliance. This training session even gave us an overview of what external auditors would look for while auditing
  • Facilitated Walk Through and Knowledge Transfer sessions with the Manager, IT Groups and other groups, on the Internal Audit Process key pointers, following which would enable our groups reach the 100% complaint mark
  • Verified to ensure that all artifacts of the Change Requests in the Change Tracker Turbo and the Remedy are in compliance with corporate SDLC Policies and guidelines of Agile Methodology
  • Defined the change management approval procedures to control the scope of the order management requirements. Actively engaged various partners from the client team to monitor and control the risk associated with Changing Scope
  • Participated in PE releases, Worked with the release teams to agree on the Project Transition Checklist items, and ensured all items are addressed
  • Conducted User Acceptance Testing (UAT) and was involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in compliance with the Business Requirements.
  • Maintained records of all changes in Change Control Tool, Remedy, and ClearCase for Audit inspection

Environment: MS Office Suite, MS Visio, Rational ClearCase, ClearQuest, Doors, ILOG, RuleXpress, UNIX, Windows XP, Oracle, Rapid SQL, DB2, XML, Sybase, PeopleSoft, Photoshop, LoadRunner, Java, JavaScript

Confidential,Mumbai, India Dec 05 – May 06

Business Analyst/ Quality Analyst
Confidential, is one of the India’s leaders in private banks, which provides outsourced Business Solutions for Investment Processing, Securities Trading, Mutual Fund Processing, Insurance and Asset Management. The project involved designing ICICI’s wealth network platform starting from fundamental part of the financial advisory relationship platform known as Global wealth management platform performing front office, middle and back office local and cross border trade related activities. The Global Wealth Management Platform consisted of a J2EE based web interface for trade transactions relating to Equities, Mutual Funds, Common Trust Funds, Currency Exchange, Portfolio Rebalancing, Relationship Management, Activity Management and Reporting Activities. WebLogic server was used as Middleware tool and MQ series as messaging system.

Role & Achievements:

  • Conducted interviews with key Business Users to collect Business Requirement and Business Process Information
  • Involved in creation and reviewing Functional Specifications, Project schedules, Documentation and developed Business Requirement Specification Documents as well as High-Level Project Plan on the Project Scope and SDLC Methodology
  • Designed and developed all Use Cases and UML models. Developed Sequence Diagrams, OOD using Rational Rose and Requisite-Pro for requirement traceability
  • Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle
  • Developed strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products, and process and revenue streams
  • Understanding and developing requirements and use cases for Account Opening, Maintenance and reporting for new accounts on ICICI’s private banking and trust application, platform service, Integration and Implementation
  • Created the Business Flow diagrams of Investment Banking, and extensively involved in Portfolio management and analyses, of Mutual Funds trading in Reference Data and Security Master
  • Performed data analysis to identify the existing data quality issues pertaining to Fixed Income
  • Played a key role in the Planning, Testing, and implementation of System Enhancements and Conversions
  • Performed extensive Requirement Analysis including Data Analysis and Gap Analysis
  • Partnered with the technical areas in the research and resolution of system and process problems
  • Familiarize myself with the Trading and Settlement Process in order to work on the drive towards reducing transaction costs in order to maximize portfolio value
  • Analyzed research on operational procedures and methods and recommend changes for improvement with an emphasis on automation and efficiency
  • Involved in creation and execution of Manual Test Cases in Mercury TestDirector, and automated Test Cases in WinRunner and analyzed the Test Results in the Mercury TestDirector

Environment: Rational Enterprise Suite (Rose, RequisitePro, ClearCase, ClearQuest), Windows 2000 Server, Oracle, MySQL, PLSQL, SQL Server, WebLogic, Java, J2EE, JSP, Vignette, LoadRunner, WinRunner, TestDirector

Educational Qualifications:
Bachelor of Technology in Electronics and Communications

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