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Senior Applications Support Analyst/developer Resume

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NC

SUMMARY:

  • Dedicated and accomplished IT Professional offering formidable technical knowledge and record of success as a Programmer, Analyst and Software Engineer.
  • Hallmark of career is a strong ability to analyze systems, engineer and document impactful solutions.
  • Communicates technical information with ease and clarity.
  • Thrives as a catalyst for the success of other professionals.
  • Proactively contributed to the professional development efforts of numerous organizations over a lengthy career, training and mentoring other IT professionals.

TECHNICAL SKILLS:

Methodologies: Entity - Relationship Modeling, Object-Oriented

Programming: N-tier software architecture, Client/server software architectures, Capability Maturity Model (CMM), AGILE

Languages: C#, VB.NET, Java Script, ASP, SQL, XHTML, XML, UMLCOBOL

DBMS: RDMS, SQL, MS ACCESS, ORACLE

Software packages: ASP, DTS, SSIS, SSRS, MS Visual Studio

Utilities: Microsoft Office, Outlook, Visio, Project, and PowerPoint, TOAD, MS SQL Server

Control Languages: ECL, JCL, WFL

Operating Systems: Windows XP, Windows Vista, Windows 7, OS-2200, MCP

WORK EXPERIENCE:

Senior Applications Support Analyst/Developer

Confidential, NC

Responsibilities:

  • Responsible for application support and development of the PROMET system, an Internet-enabled product that provides lifecycle and business process information management solutions and services to Confidential .
  • The solution creates competitive advantages by shortening product development cycles, reducing project costs, and improving product and service quality through the sharing of critical information at the right time to the right people during business processes.
  • Currently performing as a Senior .NET Applications Support Analyst and developer with Confidential (CRG) partnering with their client ( Confidential ) to develop, implement, coordinate, maintain and manage software technology related activities across new and existing IT services. The PROMET system is a C#.NET system with an ORACLE database.

SKILLS: C#, JavaScript, XHTML, XML, MS SQL,PL/SQL, MS Visual Studio, MS Office, Visio, PowerPoint, ASP.NET, TOAD

Senior Software Applications Engineer

Confidential, Seattle, WA

Responsibilities:

  • Primary point of contact for six (6) applications for HR and Payroll. Liaised between UW Payroll/Personnel and developers
  • Dramatically reduced escalated issues with HR and Payroll-related software, reducing these issues from almost daily to negligible, ensuring sustainability of this throughput.
  • Maintained and updated the Online Personnel and Update System ( Confidential ), Employee Self-Service System (ESS), UW Timesheet, Online Work Leave (OWLS). Higher Education Personnel and Payroll ( Confidential ) and Affirmative Action computer systems using C#, JavaScript and ASP. These systems serve 25,000 UW staff, 40,000 students, the UW Payroll Office and the UW Benefits Office.
  • Conducted overview training sessions for Visual Studio 2010, Team Foundation Server ( Confidential ), Capability Maturity Model ( Confidential ) and Agile.
  • Provided documentation that was previously unavailable for the Confidential and ESS systems, as well as training and mentoring others.
  • Designed UW Timesheet system enhancements for administrative users; maintained SSIS packages to reconcile Confidential and UW Timesheet updates; used SSRS for HR ad hoc reporting.
  • Maintained a high degree of integration with campus infrastructure, collaboration with other units on campus and coordination with other campus technology groups in order to provide continually-evolving services to the UW.

SKILLS: C#, JavaScript, VB Script, VB.NET, XHTML, XML, MS SQL, MS Visual Studio, MS Office, Visio, DTS, SSIS, SSRS, Web Services, MS Project, PowerPoint, ASP.NET, COBOL, CMM, Agile

Senior Computer Programmer/Analyst

Confidential, Burlington, NC

Responsibilities:

  • Charged with overseeing a multi-tiered server system to effectively monitor 4500+ distinct human specimen tests and convey data in an intuitive and user-friendly format. System served 100,000+ clients worldwide.
  • Personal responsibilities involved systems analysis, requirement definition, coding, testing and debugging of COBOL and C++ programs, UNIX Korn Shell Scripts, as well as DOC1 applications.
  • Assisted with the design interface among Visual Basic, JAVA, C++, and COBOL programs.

SKILLS: UNIX, MS Office 97, Novell GroupWise, SQL, C++, XML, UML, DOC1, Visual Age, X-WindowsCOBOL

Senior Computer Programmer/Analyst

Confidential, Miami, FL

Responsibilities:

  • Key contributor to the strategically-critical reengineering of Confidential ’ Group Reservations System, developing and implementing a multi-tiered client server application.
  • Confidential ’ Group Reservations System handles group reservations, inventory control and administration, special services, large group incentives, special accounts and international sales and all applications where pricing is needed.
  • Assisted in the development of the search engines for Pricing and Availability, which will allow reservations to be placed over the Internet, considered the most critical step in moving the organization to online viability.
  • Responsibilities involved systems analysis, user interface, requirement definition, development of program specifications, coding/testing/debugging, technical support and system interfaces.

SKILLS: Visual Basic, MS Outlook, SQL, COBOL, DMS, TIP

Senior Programmer/Analyst

Confidential, Washington, DC

Responsibilities:

  • Successfully developed and maintained financial management systems for loan program debt collection initiatives and numerous other fiduciary and fiscally-related mandates for the Small Business Administration.
  • These financial management systems included Internal Revenue Service (IRS) offset, Loan Accounting Query/Update, Portfolio Management Experience System, Pre-Authorized Debits, Salary Offset and Collection Agency Referral.
  • Responsibilities included interpretation of general specifications, analysis of current programs and database, assessment of changes required, development of forms to specify and track changes, analysis and development of programs and client interface.
  • Liaised with the Virginia State Police (via Confidential ) to provide critical technical assistance modifying the Computerized Criminal History system, preparing the organization for Y2K requirements.

SKILLS: DMS, DPS, TIP, QLP, ECL, COBOL

Senior Programmer/Analyst

Confidential, Newton, MA

Responsibilities:

  • Directed enterprise system development efforts including all aspects of the software development lifecycle, hardware and software integration, testing and deployment.
  • Project management reporting data was stored on an ORACLE database, where reports were derived for reporting to upper management.
  • Devised data sharing processes, unit and system test plans.
  • Coordinated and moderated business process analysis sessions with state of MA CSES business analysts.
  • Analyzed and instituted dynamic and increasingly complex interconnected federal and state child support and welfare system interfaces depending on ready access to actionable data originating from multiple data sources and fuels the predictive analyses, real time collaboration, informed decision making, and agility essential to their success.
  • Delivered project in the agreed schedule, to the correct technical specifications, and within the approved budget.

SKILLS: DMS, TIP, IQU, IPF, ECL, OS-1100, MS Project, APS, COBOL

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