EXPERIENCE SUMMARY:

• Lead PEGA Business Architect with 10 years of well - rounded IT experience spanning across Business Analysis, Development, Pre-sales and Project Management activities along with MBA degree in Finance and Operations with focus on Insurance domain.
• Expertise in Requirement Gathering including Process Modeling, UI Mockup, Data Definition and Business rules Automation, User stories and Use Cases.
• Experience in PEGA CPM framework
• Domain knowledge of Claims Administration and Insurance with focus on Workers Compensation
• Expert in Requirements Planning, Eliciting Requirements, Requirement Analysis and Modeling, Solution Validation, Release Planning and Managing Internal and External Stakeholders expectation.
• Worked in both Agile and Tradition Development models as well as Support projects.
• Experience in managing the scope of the project and ensuring Scope Creep is handled through the Proper Change Control process and results in appropriate updates to the Project Plan/Budget.
• Expertise in writing System test scenarios to ensure complete end-to-end testing. Writing Test Scenarios for UAT along with Planning and conducting UAT sessions to ensure sign-off on Deliverables.
• Extensively interacted/supervised QA team to ensure Test Case quality and Coverage for all Business Logic and Functionalities. Ensuring Traceability to requirements.
• Expertise in preparing Requirement and Functional specification, Use Cases and User Stories, Wireframes, Process Flows, Swim-lane Diagrams, Data Specifications.
• Functional knowledge of HSSE(Health, Safety, Security and environment domain), and MRO (Airline)
• Strong business acumen, strategic thinking, excellent communication, interpersonal and presentation skills.

TECHNICAL S KILLS:

Business Analysis: PEGA PRPC, Pega CPM, DCO, Requirement Gathering, IBM Requisite Pro, Rally TFS, Brain Storming, Focus Group Interviews, JAD, MS Visio, Detail Process Modeling, Storyboarding and Prototyping, Front Page and Sharepoint Designer for UI Mockups.

Testing Tools: Quality Center, ALM

Front-End Tools: MS Office (Word, Excel, Access, PowerPoint, and Outlook), MS Visio, SharePoint Designer

Languages: SQL, Java

Data Bases: MS-SQL Server, Oracle

Web Technologies: HTML

Methodologies: Waterfall, Spiral, Agile - Scrum

WORK EXPERIENCE:

Confidential, Memphis, TN

Pega Lead Business Architect

Project Environment: Pega - PRPC 7, Pega CPM, Oracle database, Rally

Responsibilities:

• Product roadmap definition and maintenance to ensure Business vision is aligned with Operations as well as Pega Product development
• Solution Design activities which involves designing and defining High level processes, Defining the scope of processes and Epic level User stories which maps to the Business Architecture to ensure Requirement Elaboration activities are in sync with Operations requirements
• Designing and Defining High level Architecture which leverages the different PRPC/Pega components along with external applications/components in the Client’s Technology stack/infrastructure to ensure most efficient fulfillment of the business requirements and vision
• Conducting daily DCO sessions, Focus Group Interviews and Discovery Workshops with Product Owners for Requirements Elaborations and documentation in the form of User Stories, Business Rules, Data specification, Workflows and Screen mockups leveraging Pega OOTB features. Educate Product Owners on Pega OOTB features and ensuring requirements efficiently leverage the Pega OOTB features
• Reviewing developer’s work to ensure system is built as per requirements. Reviewing QA test cases to ensure adequate coverage of all functionalities and scenarios and for quality. Assist in System and Integration testing to ensure Product quality
• Managing application UAT by business users and triaging defects and ensuring all the Change requests are documented
• Ensuring overall Product quality by reviewing requirements across multiple Work-streams to reduce conflicts, redundancies, and ensure alignment to Business vision and goals
• Backlog grooming, Sprint Planning, Managing Scrum.

Confidential, Houston, TX

Pega Lead Business architect

Project Environment: PRPC 6.1, VB6, ASP.NET, SSRS for Reports, MQ for Message queues, and SQL Server 2008 as backend database

Responsibilities:

• Focus Group Interviews with the business Users to identify the gaps in TOCS to make sure the end application caters to all functionalities of the merged entity. Classifying requirements for Pega and as well as other applications for planning the DCO/requirement gathering sessions
• Developing Process Diagrams and Wireframes for Pega along with other set of applications and getting it validated by the Business SME’s.
• Writing User stories for detailing out the Requirements and supporting the Sprint executions. Reviewing User stories of the team to ensure that requirements are Clear, Estimable, and Testable by ensuring proper level of details and Acceptance Criteria.
• Ensuring Requirements Traceability to ensure proper test coverage of all the functionalities.
• Ensuring all clarifications across all modules is clearly communicated during the Sprint Execution to the Scrum Team.
• Executing System Test Cases to ensure all requirements and functionalities are validated.
• Reviewing Test Cases and conducting System Testing.
• Writing and Reviewing UAT Test scripts. Assisting Client in performing the UAT.
• Project Planning and Tracking activities. Backlog Grooming and Sprint Planning sessions for effort estimation of user stories and assigning them to team members for efficient utilization of their time. Discussion with the business and prioritization of the Backlog based on stakeholder expectations and available capacity.
• Analyzed Incident History and proposed supporting Reports and Functionalities to the Core application which resulted in increased response time and better time utilization of the Project and Support team.
• Analyze the problems reported by end Users and identify the enhancements to the application.
• Assisting End Users for gaps in application understanding

Confidential, Houston, TX

Pega Lead Business architect

Project Environment: Pega PRPC 6.1, HP ALM, Informatica, Business Objects, Rally

Responsibilities:

• Involved in developing POC as part of RFP response
• Provided Inputs on the solution and features required by the Client and ensured that the solution addresses all the pain areas of the existing System.
• Requirement Elicitation through DCO (Direct Capture of Objectives) sessions by Brainstorming and Focus Group Interview with the Business SME’s.
• Requirement and Analysis and Modeling to ensure that the best practices of BPM are followed and to leverage the functionalities provided by the Tool (PEGA).
• Developing Process Diagrams and Wireframes and getting it validated by the Business SME’s.
• Writing User stories for detailing out the Requirements and supporting the Sprint executions and reviewing User stories with the team to ensure that requirements are Clear, Estimable, and Testable by ensuring proper level of details and Acceptance Criteria.
• Ensuring Requirements Traceability and managing Scope Creep to ensure the timeliness of deliverables.
• Conducting the ‘Product Backlog Grooming Sessions’ to ensure that all stakeholder inputs are accommodated (Data Team, Quality, BPM, Architect) and ensure that all stories are correctly estimated.
• Assisting the Scrum Master in Release Planning by ensuring all the deliverables from the BA is completed and signed off by the client.
• Ensuring all clarifications across all modules is clearly communicated during the Sprint Execution to the Scrum Team.
• Reviewing Test Cases, Sanity Testing and conducting Product Demo at the end of each Sprint.
• Ensuring that IMF (Incident Management Framework) of PEGA is being built according to the requirement specified by the Client through Knowledge Transfer and Validation Sessions with PEGA System Architects.
• Writing and Reviewing UAT Test scripts. Assisting Client in performing the UAT. - Analyzing the data mapping of legacy and new system to ensure correctness.
• Closely working with data team to ensure that all data is correctly migrated and modeled as per the new System
• Writing detailed Functional Specification, Use Cases, modeling the Process Flows and Data Definition for capturing the requirements
• Identifying Risks for the Requirement Gathering activities and ensuring that its impact is assessed and proper changes are made to the Project Plan

Confidential

BUSINESS ANALYST

Responsibilities:

• Gap analysis of the requirements for Design and envelop approach for Wire frames of Business Requirements
• Gathering, analyzing and prioritizing of business and functional requirements, discuss their feasibility with other subject matter experts
• Prepare Document Data Handling Sheets, Data Specification and work flow processes to support the business functionalities
• Coordinating with the development teams & client during application development, QAT and UAT for addressing queries & providing clarifications
• Functional testing, Test case design, Reviewing Test cases

Confidential

Pre Sales Financial Analyst

Responsibilities:

• Responsible for responding to client’s pricing and the commercial queries for various Request for Proposals (RFPs).
• Providing consultation to Business unit teams (Industry Verticals) on smaller deals about the Pricing and Commercial analysis process.
• Understanding and Analysis of the impact of proposed solution on the Commercial and Pricing aspect of the deal. Understanding and working on the pricing and commercial strategies, commercial mechanism like service credit regime, risk & reward models, gain share mechanism, output/outcome based pricing for Application Development and Maintenance (ADM), Infrastructure Services (IS) and Business Process outsourcing (BPO).
• Build pricing / commercial models on a deal to deal basis which is customized to the RFP and business requirements.
• Risk analysis of deals in terms of delivery, governance, quality and cost and arriving at risk premiums.
• Assist in Application portfolio analysis and effort estimation to ensure that process and output is compatible with the proposed Pricing model (Fixed, T&M, Output based, Transaction).
• Analysis of SLA and other delivery parameters and its impact on revenue and incorporating such risks in the final price to protect TCS margins.
• Analyzing the tax implications and currency exposure risk of the proposed solution and incorporating it into the final price to protect TCS margins along with devising strategies to minimize it.
• Participation in strategy and solution development meetings and analyzing the implications of different areas of solution on the pricing of the deal.

Confidential

Java Developer

Responsibilities:

• Analyzing the e introduction of new processes and modification of existing ones to integrate with the existing framework of the Development Centers functioning.
• Development of Java classes and JSP pages for the Input screens, Reports and search functionality.
• Development of the business logic in the Action Classes of the struts framework and in the form of enterprise JavaBeans and SQL queries.
• Writing Test cases and Unit testing of the modules.
• Integration of different modules and deployment on the Server.
• Database Handling (MSSQL).Writing Confidential and Stored Procedures for getting data from other sources.
• Proactive interaction with Client on a daily basis for troubleshooting and diagnosing problems