SUMMARY:

• Experienced and Certified Scrum Master/ Certified Scrum Product Owner with several large scale projects completed for Fortune 500 companies.
• I am an expert in software development, data migration and C level communication.
• My Masters in Public Administration has equipped me with the necessary tools and methods of engaging, analyzing, and solving complex issues no matter the industry.
• I believe that my strong background in IT, combined with my extensive experience in planning, executing, monitoring, and closing a variety of projects, makes me ideally suited to this role.
• I trust you will find me to be well spoken, energetic, confident, and personable, the type of person on whom your company will rely.
• I have a wide breadth of experiences that gives you the versatility to place me in a number of contexts with confidence.

TECHNICAL SKILLS:

• Analyze data
• Forecast data
• Review data
• Process improvement
• Benchmarking
• ETL analyses
• Big data analyses
• Requirements development
• Microsoft Word experience
• Data Analytics Experience
• Banking experience
• Expert level Business Analysis
• Process innovation
• Business re - design
• Home Equity lending experience
• Lean six sigma green belt

PROFESSIONAL EXPERIENCE:

Confidential

IT Business Analyst

Responsibilities:

• Coordinate with product owner and development teams to ensure understanding of functional requirements, provide input on implementation options, and review and provide feedback on design decisions and relational database design to ensure adherence to business and functional requirements; Work directly with Studio Finance, Studio Accounting and IT Studio Operations subject matter experts to create user stories, technical specifications and product release plans
• Translate business requirements into technical specifications and define deliverables in different phases of the project life - cycle by gathering studio payroll business logic related to deals, orders and automated SAP transactions; Critically evaluate information gathered from multiple Studio Finance sources, reconcile conflicts, decompose high-level information into details, develop complex stories from SME information, and distinguish user enhancement requests from minimal viable product needs
• Leverage Agile Product Management processes, methodology, and software to mature, enhance and maintain technical products with inputs from the Product Management team, technical architects, UI/UX team, feature and component development teams; Maintain product backlog prioritization in Jira, edit/ update/reprioritize user stories as needed based on business value and larger IT strategy.
• Analyze feasibility of business requests within current system framework & limitations; Assist in the definition and implementation of change management activities for new finance/ accounting software and process; Identify architectural and system dependencies between IT, operations and engineering; Estimate LOEs with close collaboration with development and business leads;
• Oversee the demand management across projects by understanding and anticipating project resource volume and dependencies as well as actively resolving and escalating issues and conflicts ; Independently conduct research and analysis to resolve highly complex, multi-faceted problems stemming from design, business and development issues by engaging in-house consultants, technical leads and subject matter experts; Create, define and Review Agile RFP’s
• Provide leadership by creating a work environment that encourages process improvement, performance management, communication, collaborative problem solving and accountability; Support the overall process of management and corporate decision-making to ensure the organization maximizes its resources and return on technical investments; Champion Agile methodology, processes and practices
• Collaborate with technical teams to develop and maintain end-to-end project plans and ongoing program / portfolio roadmaps, ensuring on-time delivery. Including writing requirements, use and test cases as well as support and escalation plans; Assist individual technical resources to unblock and enable them to focus on what is most impactful to the project and the organization.

Confidential

IT Business Analyst

Responsibilities:

• Worked with C level executives to determine project budgets, risk, project scope, high level technical goals and for numerous cross functional projects within multiple departments; Developed and presented cost, risk and value matrixes for highly visible capital spend projects; Analyzed studio operations transactions, contracts, vendors, service level agreements and project pipelines.
• Established, maintained, and led high performance project teams, serving as the project advocate; Led, coordinated, facilitated, and motivated all associate project resources to ensure alignment on project goals and deliverables; Leveraged Agile reports, tools and data visualization techniques to show high level project goals, roadblocks and plans of action to inform and empower decision makers and the scrum team
• Managed multiple projects of varying schedules, resource size, and business priorities across multiple business functions; Led the development of projects from inception to completion by defining scope, schedule and budget insured alignment with the businesses strategic goals; Consistently worked to develop, review and refine the company's IT business strategy, departmental aims, and high-level implementation cause and effect; Responsible for process design flows development, optimization and version control
• Acted as a liaison between the studio and third party vendors; Met with and discuss possible business interactions with new and current vendors, based on the information gathered from the aforementioned meetings, researched and prepared detailed examinations of proposed contracts to develop presentations and provided recommendations to executive stakeholders and decision makers.
• Worked with directly with executive studio finance team to assure payroll / upload bath process correctly accounted for media union and guild contract requirements; Managed teams in the identification of business requirements, functional design, process design, scenario design, prototyping, testing, training and defining software support procedures; Evaluated data and generated reports pinpointing weaknesses and identify areas of improvement
• Facilitated and led effective project meetings, manage change/ conflict, and develop resource planning estimates to manage project workload and productivity; Distilled product requirements into actionable items for developers; Conducted project reviews, project demos and training sessions with executive stakeholders, end users and the project team.
• Efficiently pivot from project to project as needed in order to respond to the studios yearly event schedule, TV production/ Feature film schedules and end user’s needs; Accurately estimated work effort for projects and manage client expectations regarding project delivery and timetable; Executed communication strategies and release tactical announcements regarding the project to appropriately position and brand the product with the business.

Confidential

Jr. Project Manager

Responsibilities:

• Supported Payment Services / Finance team prior horizontal merger /acquisition; Delivered strategic support enabling the organization to make sound decisions related to streamlining processes and procedures ahead of companywide reorganization.
• Leveraged finance knowledge and IT expertise to bridge gaps between cross-functional teams; Provided leadership, mentoring and motivation to project team members throughout project life cycle.
• Worked to deliver technology advisory and implementation solutions that extract and maximize business value from IT investments; Identified and managed interdependencies between applications, platforms, services and environments in order to assist in the development of enterprise applications and solutions.
• Worked with Senior Management on project outlines, track and communicate project plans; Delivered issues, risk, status, and control documentation; Collaborated with key stakeholders to ensure all requirements and business objectives were delivered on time.
• Responsible for release and sprint planning with high engagement from product owners, stakeholders, and other teams; Responsible for planning product requirements for boxed sprints; Developed and maintain multiple sprint plans.
• Leveraged J queries to set up and configure projects, filters and reports for different teams & departments in Jira; Using agile/ scrum project management methodology to adhere to best practices.
• Contributed in defining and improving processes, procedures standards, and methodology for projects; Developed and implemented new IT processes to monitor reliability of production cube data.

Confidential

IT Business Analyst

Responsibilities:

• Supported Technical Operations/Business Intelligence team prior to a horizontal merger /acquisition; Delivered strategic support to help the organization make sound decisions related to streamlining processes and procedures ahead of companywide reorganization.
• Worked with project managers to groom Backlog in support of upcoming Sprints; created technical business and user facing documents to effectively communicate requirements with precision and organization; Made project and product recommendations based on findings.
• Completed ad hoc projects for internal business stakeholders; Coordinated with users to gather project requirements; meticulously record requirements in a format that can be reviewed and understood by business and technical experts.
• Worked in tandem with testers (QA), developers and other team members in the validation and testing of complex project scenarios; Prepared technical reports by collecting, analyzing, and summarizing information/ trends.
• Advised all project participants of status and communicate /resolve any foreseeable obstacles; Acted as the liaison between the business management and technology teams.
• Conducted User Acceptance Testing (UAT); Verified performance, reliability and fault tolerance issues. Checked the consistency of data after ETL process using SQL queries, Visual studio, Micro Strategy & user facing applications; Supported users in process change, while maintaining Change Management methods.
• Worked extensively with SMEs and conducted knowledge transfer sessions with technical and non-technical users to understand and document their requirements; Monitored project progress by tracking activity, resolving problems, publishing progress reports and recommending solutions.

Confidential

IT Business Analyst

Responsibilities:

• Supported strategic business solutions team post vertical merger / acquisition; provided advisory support to help the organization make sound decisions related to improving companywide processes and procedures.
• Worked closely with managers to develop RFP responses, assemble RFI data, and to overcome objections for multiple client proposed scenarios; Collaborated B2B with corporate finance teams to meet bid specific requirements; Proposed recommendations / solutions based on client research and relationships.
• Prepared high level financial reports for executives; communicated with various internal business units and clients to ensure strategic objectives, financial protocols, deadlines and profitability are met.
• Assessed effectiveness of pricing methodologies and developed improvements to department procedures and tools. Streamlined/ automated user data entry and data conversion processes improving productivity.
• Developed project plans which identify key issues, problems, and resources required; conducted and documented detailed interviews with business users, stakeholders and experts; Prepared Integration Test Plans, used by functional teams as well as development teams.
• Performed a variety of project related activities, including analysis, preparation of documentation and presentations. A cted as liaison, problem solver, and facilitator; assessed and managed risks to minimize impact to the overall operations and projects.
• Became a subject matter expert of the business and organizational and departmental needs, as it relates to processes, data architecture and systems; managed relationships with multiple teams and bridged communication between end users and development teams.

Confidential

Credit Analyst

Responsibilities:

• Evaluated financial strength of borrowers to determine repayment capacity while mitigating risks. Inputted data into a variety of programs with pace and correctness; responded to any discrepancies regarding data.
• Ensured file submittals met internal and external financial requirements; ensured files data accuracy; gained extensive experience in underwriting Confidential loans.
• Calculated income from tax returns and financial statements from borrowers; made structural recommendations to loan officers and reviewed documents in order to make decisions and clear conditions.
• Identified opportunities for business process improvement; made recommendations and implements as appropriate; evaluated thoroughness and accuracy of financial documentation to minimize loss when sold to investors.

Confidential

Personal Banker

Responsibilities:

• Provided financial advice, portfolio management, and reviews to personal and business customers.
• Maximized the depth and profitability of customer relationships by partnering with specialists in investments, lending and retail.
• Ensured daily functions complied with banking, government and legal regulations; reviewed deliverables against established standards and identified gaps; aided team to reach quarterly quotas, and improve branch operations.
• Worked with managers to set performance goals which increased team effectiveness and ability to grow and securer financial investments; Participated in change management activities associated with process improvement.

Confidential

Research Analyst

Responsibilities:

• Researched, quantified results and analyzed data from the Media and Entertainment industry to show correlations and test laboratory hypothesis; Assisted in the creation of codebook for research protocol, coded data, and analyzed compiled data.
• Worked with external data suppliers regarding data accuracy and integrity; Designed effective questionnaires based on activity objectives and project knowledge
• Performed research and data analysis duties; Supported strategic plans provided by the project team while delivering meaningful research insight.

Confidential

Analyst

• Provided financial advice, portfolio management, and reviews to personal and business customers.
• Documented business processes, aided in forecasting, budget creation and client management.
• Delivered insights regarding data that impacts the success of the business and its financial products; suggested research solutions and plans of action.
• Anticipated potential Federal Reserve policy changes and gave recommendations for both assets and liabilities accordingly.