SUMMARY:

• As an accomplished Lead Consultant, Senior System Architect, Technical Lead, I have been instrumental in successfully Managing, designing and developing BPM solutions spanning across Financial, energy and healthcare domains.
• Strong team leader builder and facilitator, fostering an atmosphere that motivates highly talented professionals to balance high - level skills with maximum productivity.
• Actively participated in numerous RFPs.
• Pega Survey Utilization & Installation in major project.
• Certified PEGA Confidential Senior System Architect having strong Experience in design and development of Business Process Management (BPM) and Business Rules Engines (BRE) applications using Pega Systems Pega Rules Process Commander ( Confidential ).
• Total 12 Years of IT Exp, where in 9 years of experience in Managing, Designing and Implementation of complex PEGA Rules Process Commander ( Confidential ) projects.
• Knowledge on CPM HC, CPM and Product Configurator frameworks.
• Expertise in Confidential flows, interpretation of Flow shapes, Tickets, interpretation of complex flow shapes for business scenarios, Activities, Activity step methods, Class structure design, Decision types and Decision rules.
• Experience in System Management console and performing admin tasks.
• Experience in interacting with users to collect business process data.
• Involved in design and development of Data Model, Class structure, Access Groups, Process flows, Activities and UI properties.
• Extensive expertise in developing User Interfaces, Screen Layouts using JSP’s and HTML.
• Extensive knowledge of HTML and JavaScript.
• Excellent knowledge on using debugging and performance tools like Clipboard, Tracer, Performance Analyzer (PAL) and System Management Application (SMA).
• Proficient in OOPS Concepts and Design Patterns.
• Experience in Effort Estimations and Project planning required for implementing technology projects
• Experience in System Management console and performing admin tasks.
• Experience in interacting with users to collect business process data.
• Experience in using the JSP tags for calling Confidential rules and interacting with clipboard data.
• Experience in creating custom portals in Confidential .
• Experience in Effort Estimations and Project planning required for implementing technology projects.
• Experience in creating custom portals in Confidential .
• Ability to work independently as well as a team player.

TECHNICAL SKILLS:

Operating Systems: Windows 9X/2000/XP/NT,UNIX

Languages: C, C++, Java, J2EE

BPM Tools: Pega Confidential v.4.2, 5.1, 5.3, 5.4, 6.1, 6.2 and 7.1.6, 7.1.8, 7.2.

Databases: Oracle 11g R2/10g R2/9i, SQL Server 2000

Modeling Tools: Microsoft Visio

Web Related: HTML, JSP/Servlet, XML, AJAX,.

Frameworks: MVC Architecture, Pega CPM (Customer Process Manager), Product Configuration Framework, Smart Dispute, Pega Survey.

Domain Knowledge: Tax, Insurance, Health, Banking.

PROFESSIONAL SUMMARY:

Confidential

Senior System Analyst

Responsibilities:

• Requirement gathering from client’s IT team.
• Presented POC effort to business users and internal teams
• Developed Flows and activities in the application
• Preparation of technical design document.
• Customization of Pega Survey rules for consistency in UI.
• Develop process and solution specific solutions according to the business requirements in Confidential tool using Scrum (Agile) methodology and deliver functionalities faster in time frames called Sprints.
• Creating Classes, Instances, Connect rules (HTTP), Activities, Decision tables, Trees, Harness, Sections & UI Controls, List-views, Models, Declare Pages/Expressions/Indexes and others; resolve bugs and issues.
• Created flows to handle Exceptions in the system.
• Created roles and user portals

Confidential

Senior System Architect

Responsibilities:

• Coordinating various project related activities involving project planning, Design, execution and management in tune with the core business objectives (including risk management, effort/ time/ cost estimation)
• Responsible for end to end design and submitting technical design document
• Responsible for code regular code reviews to ensure good performance of the application
• Handling the design, development, troubleshooting and debugging of the ongoing application
• Monitoring project progress as per scheduled deadlines for various tasks. Taking necessary steps to ensure project completion within time, cost and effort parameters
• Leading development team, and responsible for on time delivery
• Ensuring smooth implementation and testing at client location.
• Analyzing the performance test reports and identifying the bottlenecks

Confidential

PEGA Senior System Architect

Responsibilities:

• Interaction with client to understand expectations and requirements
• Developed Decision rules & Activities
• Attending regular walk through sessions to clients to ensure that we are on the same page with client requirements to reduce rework.
• Involved in integration with external systems with SOAP & Connector
• Working on User Interface Rules using Harness and Sections rules
• Reviewing the Code to ensure effective specialization and reusability
• Involving in all enterprise architecture meetings conducted by client
• Involved in code review and guide the team to improve their code quality
• Driving offshore team
• Product Deployment to different environments
• Analyzing the performance test reports and identifying the bottlenecks

Confidential

PEGA Senior System Architect, Florida

Responsibilities:

• Developed major flows and was key participant to design and implement new enhancements
• Creating List View and Summary View reports
• Involved in integration with external systems with SOAP & Connector
• Working on User Interface Rules using Harness and Sections rules, validations
• Created dialog scripts for CSR call
• Creating/Updating declarative indexes to expose embedded properties.
• Involved in creating activities
• Implementing SLA for the work types
• Make certain the user stories are good, comply with acceptance criteria, have sufficient business value
• Guide the team members break down large and complex user story into simplified versions for execution.
• Analysis of the use case process steps and Design Confidential flows
• Involved in the design and development of application
• Improve the reusability performance

Environment: : Pega Confidential tool 6.1v, Oracle.

Confidential

PEGA Senior System Architect, Pittsburgh, PA

Responsibilities:

• Involved in gathering the requirements from Business and giving the best possible solutions in cost and time effective.
• Code Reviews.
• Improving the Performance of application.
• Worked on the SOAP/Http Services for integrating with External Systems.
• Creation of search reports using List view and Summary view rules of Confidential .
• Fixing the SIT and UAT Defects.
• Implementation of Decision tables, Decision Maps and Declarative expressions
• Created agents which will run in the background to generate daily, weekly and monthly reports
• Skimming of rule sets.
• Involved in giving access privileges to other users.
• Involved in SLA Agents Processing and Portal Design

Environment: : Pega Confidential tool, Rules Engine, Java (& Javascript, Ajax,HTML,CSS) Oracle.

Confidential

PEGA Senior System Architect

Responsibilities:

• Assist in providing technical expertise in developing, implementing, supporting and maintaining complex applications delivery programming efforts for one or more components within a business function.
• Provide task decomposition, technical guidance, hands-on installation, implementation, or tuning of Confidential .
• Involve in direct contact with project managers, architects, junior team members, and business staff.
• Involve in development of both technical and process-oriented rules.
• Create system interfaces, conduct performance, usability audits and perform code reviews to ensure high quality of team’s project and work deliverables.
• Involve and Provide estimates for CRs/enhancements to assigned function.
• Involve and Prepare recommendations on methodology and development environment improvements.
• Design and write efficient common interfaces, programs and routines.
• Lead walk through of code and design.
• Assist in the evaluation of new and/or vendor provided software.
• Participate in Technical Reviews of new and existing business applications.
• Prepare recommendations for continuous technical improvements in business functions.
• Share my technical knowledge to develop, implement, support and maintain complex applications systems.
• Provide technical assistance for the applications architecture of a business function.
• Recommend continuous technical improvements in business function.

Environment: : Pega Rules Process Commander ( Confidential ) v6.1

Confidential

Pega Technical Lead

Responsibilities:

• Requirement gathering from client’s IT team.
• Captured use cases using DCO
• Presented POC effort to business users and internal teams
• Developed Flows and activities in the application
• Preparation of technical design document.
• Develop process and solution specific solutions according to the business requirements in Confidential tool using Scrum (Agile) methodology and deliver functionalities faster in time frames called Sprints.
• Creating Classes, Instances, Connect rules (HTTP), Activities, Decision tables, Trees, Harness, Sections & UI Controls, List-views, Models, Declare Pages/Expressions/Indexes and others; resolve bugs and issues.
• Created flows to handle Exceptions in the system.
• Created roles and user portals

Environment: : Pega Confidential tool, Rules Engine, Java (& Javascript, Ajax, HTML, CSS) Oracle, Project Management Framework.

Confidential

Responsibilities:

• Requirement gathering from client’s IT team.
• Managing other vendor’s offshore development team
• Preparation of technical design document.
• Rule set backup and maintenance.
• Created roles and user portals
• Created flows to handle Exceptions in the system.
• Created roles and user portals
• Presented Technical effort to business users and internal teams

Environment: : Pega Rules Process Commander ( Confidential ) V5.4, Oracle, TOAD, Windows 2000

Confidential

Technical Lead, St Louis

Responsibilities:

• Requirement gathering from client’s IT team.
• Managing other vendor’s offshore development team
• Preparation of technical design document.
• Coding in Pega RULES Process Commander.
• Responsible for testing and debugging.
• Rule set backup and maintenance.
• Conduct manual testing.

Environment: : Pega Rules Process Commander ( Confidential ) V5.3, Oracle, TOAD, Windows 2000

Confidential

Technical Lead, Atlanta

Responsibilities:

• Requirement gathering from client’s IT team.
• Analyzed the technical capability against the requirements.
• Preparation of technical design document.
• Coordination with the offshore team and other teams involved.
• Involved in the database design.
• Coding in Pega RULES Process Commander.
• Responsible for testing and debugging.
• Rule set backup and maintenance.
• Manual testing.

Environment: : Pega Rules Process Commander ( Confidential ) v5.1, Oracle, TOAD, Windows 2000

Confidential

Offshore Pega System Architect

Responsibilities:

• Modified the existing flow to meet the requirements.
• Writing the activities, modifying the UI to implement report generation.
• Unit Testing
• Creation of When conditions, Validation rules and Flows for validating and implementing business logic.
• Working on creation of Flows and Flow Actions based on the business requirements.
• Analysis of the specifications provided by the clients

Environment: : Pega Rules Process Commander ( Confidential ), Java, J2EE, JavaScript, Oracle, TOAD, Windows 2000

Confidential

Onsite Tech-lead

Responsibilities:

• Involved in the database design.
• Coding in Pega RULES Process Commander.
• Responsible for various integrations of the project with external applications.
• Development of further enhancements in the projects.
• Responsible for testing and debugging.
• Understand client requirements and deliver.
• Rule set backup and maintenance.
• Testing manual & automation.
• Development of the work flows.
• Integration with LDAP.

Environment: : Pega Rules Process Commander, Java 2.0, XML, HTML, SQL Server, Tomcat, Windows XP