• Over 6 years of Industry experience as a Business Analyst with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modelling, Business Analysis and Testing various methodologies.
• Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures.
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
• In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
• Competent in Creating Unified Modelling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Extensive experience in developing Use Cases, creating Screen Mock-ups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM)which helped in controlling numerous artefacts produced by the teams across the deliverables for a project
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• Proficient in DMAIC
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

EDUCATION:

B.B.A.

TECHNICAL SKILLS:

Programming Languages : C,C++,C#,VC++,VB,VB.NET,C#.NET, ASP.NET, Java, SQL, PLSQL
Operating Systems : UNIX, Windows 95/98/NT/2000/XP, Linux.
Databases : MS-Access, MySQL, SQL Server, Oracle, Teradata, DB2, Sybase
Internet : HTML, XML, VBScript, ASP, JavaScript, JSP, J2EE.
Automation Tools : MS Visio, Rational Rose, Rational ClearCase, RationalRequisitePro, Documentum.
Bug Tracking Tools : Mercury TestDirector, Rational ClearQuest
Utility Tools : MS Office Suite, MS Project, TOAD, Adobe Photoshop
Reporting Tools : Crystal Reports, SQL Server Reports (SSRS)
Data warehousing Tools : Informatica, Business Objects, Cognos, Erwin 
Testing Tools : Quick TestPro (QTP), TestDirector, WinRunner, LoadRunner

PROFESSIONAL EXPERIENCE:

Client: CONFIDENTIAL, Plymouth, Michigan [Jan 2012 – Till Date]

Role: Business Analyst/ Systems Analyst

Responsibilities:

• Facilitated Joint Requirement Planning (JRP) sessions with SME’s in understanding the Requirements pertaining to Loan Origination to Loan Processing.
• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational RequisitePro.
• Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead
• Modelled the As Is and To Be business models using Casewise Modeller
• Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in RequisitePro.
• Involved in creating automated Test Scripts representing various Transactions, Documenting the Load Testing Process and Methodology. Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Developed and managed Project Plans and Schedules. Managed resolution of Project issues and conflicts.
• Conducted Functional Walkthroughs, User Acceptance Testing (UAT), and supervised the development of User Manuals for customers.
• Worked as a User/Customer advocate and negotiated with user as well as with developers and management staff to resolve any requirement conflict to bridge the Gaps between IT and Business.
• Various versions of the documents generated during the project were maintained and managed using Rational ClearCase and performed defect tracking using Rational ClearQuest.
• Tested the final application for Usability testing to verify whether all the User Requirements were catered to by the application.

Environment: Rational Enterprise Suite (Rose, RequisitePro, ClearCase, ClearQuest), Casewise modeller, IBM WebSphere, XML, Java, Unix, C++, J2EE, JSP, Oracle, DB2, Sybase, SQL Server Reports, WinRunner, LoadRunner, Quick TestPro

Client: Confidential, Louisville KY [May 2011 – Nov 2011]

Role: Business Analyst/ Systems Analyst

Responsibilities:

• Involved in the analysis of the existing credit card processing system, mapping phase according to functionality and data conversion procedure.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Followed solely RUP methodologies during the course of the project.
• Utilized the 80-20 rule to prioritize and incorporate the critical features. Used Time-Boxing techniques to finish within set time frames.
• Accumulated system requirements from various departments through surveys and interviews.
• Involved in prioritizing the defects and writing business requirements to resolve them.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Project.
• Assisted in the development, design and implementation of new relational or multi-dimensional databases, including the analysis of user needs.
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in Requisite Pro.
• Developed Systems Specifications document to define the impact of the new requirements on the existing system.
• Involved in Performance Measurement to develop measurable indicators that can be systematically tracked to assess progress made in achieving predetermined goals.
• Developed and managed creation of product documentation to communicate features, benefits, positioning and impacts to different audiences and ensured that documentation deliverables from various groups are produced as needed.
• Involved in performance measurement of ongoing data collection to determine if a program is implementing activities and achieving objectives.
• Involved in reviewing test plans and test cases and ensuring test cases reflect user needs. Also responsible for conducting user training and user acceptancetesting to ensure and verify system is designed according to user needs.
• Conducted review sessions on regular basis with QA and development teams for preparing status, delivery report and client reporting.
• Suggested measures and recommendations to improve the current application performance.

Environment: Rational Enterprise Suite (Rose, RequisitePro, ClearCase, ClearQuest), Casewise modeller, IBM WebSphere, XML, Java, Unix, C++, J2EE, JSP, Oracle, DB2, Sybase, SQL Server Reports, WinRunner, LoadRunner, Quick TestPro

Client: Confidential, Costa Mesa CA [Nov 2010 – Apr 2011]

Role: Business Analyst/ Systems Analyst 

Responsibilities:

• Established a RUP (Rational Unified Process) centric business analysis methodology.
• Collaborated in building a business analysis process model using Rational Rose, RequisitePro, and Visio.
• Provided key initiatives in working with users in defining project and system requirements.
• Provided inputs in the strategic development of detailed project plans, work assignments, target dates etc.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Performed requirement analysis, went through all the use cases and issue logs.
• Developed strategic partnerships with the business unit to prepare a solid knowledge base of the business line, including the business plan, products, and process’ and revenue streams aimed towards problem solving.
• Worked on several mainframe based applications running on an AS/400 platform.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle. Worked with ODS and OLAP system. Worked with Data Extraction, Transformation and Loading. Metadata architecture was also provided, for the purposes of query enhancement and clarification of data relationships. Also built the foundation for process implementation in MS-SQL.
• Partnered with the technical areas in the research and resolution of system and process problems especially related to Power Builder platform.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions
• Performed analysis on enterprise data/report integration & provided functional specification to development team to build Enterprise Reporting Systems.
• Guided development team in the Oracle 9i based database.
• Assisted in presenting reports and analysis to help guide the management.
• Organized cross training of team members and users to become more responsive.
• Assisted in development of training materials for new technology and process improvements

Environment: Windows, MS Office(MS Word, MS Excel, MS Powerpoint, MS Visio), .NET, Oracle, Crystal reports, IBM Mainframes, RUP, UML, SQL, C++, SWOT analysis, GAP Analysis, Win Runner.

Client: Confidential [Jun 2008 – Aug 2010]

Role: Business Analyst/ Systems Analyst

Responsibilities:

• Analyzed clients systems and business processes.
• Addressed all aspects of credit card business.
• COBOL is used as a front end application and DB2 as a back end.
• Established a Business Analysis methodology around the Rational Unified Process.
• Researched the various steps in the lifecycle and then constructed the system in a way that the high risk customers would be easily identified and monitored.
• Streamlined clerical work processes and mapped then into the new system.
• Developed project plans and managed project scope.
• Assisted in building a Business Analysis Process Model using Rational Rose and Visio.
• Performed extensive Requirement analysis and developed use cases and workflows.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD
• Played a key role in the planning, User Accepted Testing, and Implementation of system enhancements and conversions.
• Provided key input in working with users in defining project and system requirements.
• Developed strategic partnerships with the business units to develop a solid knowledge base of the business line; including the business plan, products, and process and revenue streams.
• Documented and delivered Functional Specification Document to the project team.
• Conducted JAD sessions for communicating with Stakeholders and Project directors.
• Developed business requirement specification documents as well as high-level project plan.
• Assist the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.
• Conducted benchmarking activities to identify best practices.

Environment: Mainframes, COBOL, JCL, Db2, C++, Oracle, Rose, MS Word, MS Excel, MS Visio
LoadRunner, WinRunner.

Client: Confidential[Aug 2007 – May 2008]

Role: Business Analyst/ Systems Analyst

Responsibilities:

• Experience from Front to back office, worked with fund managers, financial advisors and technical team members.
• Worked with PM to coordinate daily activities between applications development and Product Management.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle
• Extensively performed data modeling
• Wrote SQL statements to extract data from the Tables
• Assisted with project team in the whole project lifecycle phases including scope analyzing, requirements gatherings, developments and quality assurance.
• Assisted project managers with the development of project schedules. Developed requirements and preliminary design for client applications. Performed analysis and design projects using a systems development methodology. Worked with all levels of client staff in solution definition
• Conducted interviews with various business users to collect requirement and business process information using MS Visio,Requisite pro.
• Worked with project management to analyze change requests to determine what is being requested and programming required.
• Documented existing and proposed process flow, analyzed current and target system, and conducted GAP analysis.
• Used the different types of views in Requisite Pro Attribute matrix, to display requirements of a specified type.
• Identified, researched, realized, investigated, analyzed, defined and documented business processes and Use Case Scenarios
• Designed and developed all Use Cases and UML models using Rational and Visio
• Assisted project team in preparing Functional Specification Document (FSD), developed non-functional requirements, and documented Business Requirements Document (BRD).
• Prepared detailed design documents to translate business process effectively for developers and product managers using MS Visio.
• Participated in the logical and physical design sessions and developed design documents.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions
• Extracted data from Oracle database with MS Access, and performed SQL query, data analysis and verification.
• Assisted in system and User Acceptance Testing, performed client presentations.
• Participated in entering and tracking system defects in Rational ClearQuest.
• Worked with developers and designers of BPMSystem to make sure development understands business process and detailed technical requirements.
• Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place.

Environment: Windows, Oracle, SQL, MS Visio, MS Access, UML, Requisite pro, C++, Rational ClearQuest.

Client: Confidential [Jun 2006 – Jun 2007]

Role: Business Analyst

Responsibilities:

• Reviewed and analysed the business environment and identified process improvements.
• Interacted with Business Users to conduct thorough Requirements Analysis.
• Involved in interactions with the Subject Matter Expert, Project Manager, Developers, and the End-Users.
• Coordinated activities with project manager and various other teams using MS Project.
• Interacted with other Business Analysts for designing and implementation of Use Cases and Test Plans.
• Assisted in on-going process improvement efforts to ensure Test Planning, Execution, and Reporting is effective, efficient, standardized, coordinated, and integrated.
• Assisted the Senior Business Analyst in writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Developed Test Plans and Test Cases according to Business Requirements.
• Provided clear and concise documentation regarding requirements management plans, Functional Requirements, supplemental Requirements, Test Plans and Test Cases.
• Acted as User Acceptance Testing coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on a daily basis.
• Involved in generation and execution of SQL queries.

Environment: Microsoft Office Suite, MS Visio, Java, C, Windows NT, JavaScript, UNIX, HTML, Oracle, SQL, Mercury TestDirector, Mercury LoadRunner.