Business System Analyst Resume

SUMMARY

Demonstrated capabilities to analyze/compile data to achieve performance objectives and support business growth.
A proven ability to streamline workflows by automating processes to meet customer needs while developing innovative plans to organize schedules, and works across teams to resolve complex situations.
Results - orientated problem solver with excellent interpersonal and communication skills.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Business System Analyst

Responsibilities:

Manages monthly report by working closely with analysts to ensure report is accurate and meets business needs, provides status updates, and identifies reporting issues and works to resolution
Responsible for producing various data reports for monthly government contract
Builds working relationships with third party vendors and management to meet business requirements
Uses innovative ways to positively impact business efficiency
Ability to utilize relational databases and advanced Excel skills to develop solutions for data extraction and interpretation

Confidential

Program Manager

Responsibilities:

Responsible for transitioning Canadian reimbursement process onto the US platform to streamline and automate processes
Developed action plan, organizes and coordinates meetings, documents processes and system changes
Worked with IT group to implement solutions to problems by testing new user applications
Created training documents and corporate communications to educate end users of changes
Demonstrated ability to work across cultures to create and conduct trainings for global transaction reimbursement project

Confidential

Expense Application Analyst

Responsibilities:

Processed employee reimbursements in SAP in a timely manner
Worked with Human Resources to issue reimbursement policy violations
Responsible for working with IT to develop new reimbursement system enhancements
Researched and Analyzed reimbursement data to create reports for upper management