SUMMARY:

• Worked as HR Business System Analyst
• Experience working as a Business System Analyst in IT supply chain Management for Confidential
• Worked in several positions in investment banking domain covering Foreign Exchange Risk Management Solutions, Options, Futures, Derivatives and Fixed Income Data.
• Worked with Product Owners, Testing, Training and implementation staff, to analyze system and environment requirements and provide problem resolution systems and requirements.
• Experience with Agile Development practices, disciplines, techniques and methodology
• Complete understanding of SDLC from end - to-end perspective.
• Successfully managed a large team to deliver risk management solutions for E-commerce trading platform.
• Authorized to work in USA for any employer

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst, HR

Responsibilities:

• Document and identify gaps in business processes through process mapping & facilitate requirements gathering.
• Familiar with HR Systems like Payroll, Benefits, HR Learning & Talent Development & tools like Workday
• Develop comprehensive charts, working with pivot tables, analyzing large tables of data, comfortable using lookup and other data analysis formulas, strong aptitude for correlating data and finding critical data trends.
• Track record, Manage Incidents & identifying business data needs, performing detailed and insightful analysis and developing reports that meet these needs and drive business results.

Confidential

Business System Analyst

Responsibilities:

• Application of analytical, technical and problem-solving skills to help manage and resolve critical IT issues.
• Review and tracking of Change Requests, Defects Assessment and Application Solution support.
• Develop project plans & track project milestones
• Management of Business Requirements & Liaise with testing and deployment teams to document user stories & Mapping Business Processes.
• Conducted daily standup scrum and other sprint meetings such as product backlog and retrospective meetings.
• Responsibility for generating and compiling Month End Reports in Excel (Pivot Tables) with root cause analysis and possible solutions to systems issues.
• Daily detailed issue status reports to all stakeholders.
• Management of user acceptance tests (UAT).
• Interaction and collaboration with several other systems like SCMS (Supply Chain Management System), RMS (Retail Merchandise System) WMS (Warehouse Management System) Allocation, GT Nexus, NOVA.

Confidential

System Analyst

Responsibilities:

• Key responsibilities include performing Data Analysis, Data Reconciliation, and Test Planning & Test execution.
• Analysis and system enhancements on trade life cycle & trade products.
• Development of test plans based upon business requirements and processes, in line with defined business work-flows and use cases and reviewing of documented test procedures and test findings.
• Defect Raising, Defect management & preparation of dashboards through Quality Center & JIRA
• Providing Business Sign off & documenting test results for audit.

System Analyst

Confidential

Responsibilities:

• End-to-end ownership of project from Impact analysis, Testing, Implementation & Post Implementation support.
• Maintenance of adequate documentation related to project detailing requirements, analysis of Request Initiation forms, test results, defect tracking through Quality Centre & resolution, Raising Change Request.
• Responsible for post-implementation activities (Reviews, Critical Success Factors, handovers).
• Engagement with ATC (Air Traffic Control)/Legal/Compliance for new Legal entity addition to Confidential Reconciliations process to ensure adequate due-diligence is completed for new business take-on.
• Preparation of Project Charters, Business Models, execution of necessary agreements like Global Master service agreements & Readiness Review Documents as a part of ATC process.

Confidential

• Attendance in Request Initiation calls with Business & Technology to analyze impact of project to Confidential recs.
• Resource management of full time Employees (FTE) on the basis of project requirement.
• Engagement with the Reconciliation team supervisors to share the impact of new projects & new business take-on

Operations Analyst

Confidential

Responsibilities:

• Reconciliation for Confidential accounts of Confidential held with other Banks.
• Involvement in BCP training at Bournemouth, UK to provide training for reconciliation & Investigation of Accounts on SSR (Smart Stream Reconciliation) & TLM (Transaction Life cycle Management) tools.Achievements:
• CTO Wall of Fame award received from Client for customer satisfaction.
• GSC Pinnacle of the Quarter for successfully handling the IDDA Migration project.
• IO Recs Champ of Quarter in for successful migration of DDA to IDDA Ledger platform, Resolving Critical defects & Training the Mumbai & Bournemouth on new system.
• Champ of Quarter award received for successful Migration of accounts from AIBP01 to GNPP01 SSR database
• GSC Champ of Quarter in Q1 2009 for Impact to SAP ledger migration & saving the business approx. USD 20,000/- by decommissioning the Heritage AIBP01 database