TECHNICAL SKILLS:

Computer Hardware/Operating Systems: IBM/Windows XP/2007/2010; MacIntoshDatabase Management

Tools: Oracle 9i/SQL Plus; Toad/SQL;MS Access 2007/SQL Variant Business

Modeling Tools/Notation: Rational Rose, Visio; SparX EA, Embarcadero Studio/UML, BPMN Requirements Management Tools Rational Requisite Pro, IBM DOORS

Automated Life Cycle Management: Mercury Quality Center, Microsoft Team Foundation, JIRA/JIRA Greenhopper Resource Management Tools Microsoft Enterprise Project Management, MS Project 2010

Collaboration Tools: SharePoint 2007, MindJet Mind Manager 9

PROFESSIONAL EXPERIENCE:

Consultant

Confidential

• Facilitate and lead discussions to document the future state for Journals to vet newsworthy articles and for the Office of Public Affairs (OPA) to embargo articles for press release to enhance media coverage and market value of the authors’ research. Developed business model for embargo / press release incorporating GEAS and DOTS business systems. Defined detailed requirements for enhanced web intelligence reporting (Business Objects). Tested enhancements to existing SQL queries. Value - added contributions include facilitating the GEAS and OPA business owners’ identification and assessment of operational risk, risks response, and departmental procedures.Software Requirements Development, Elicitation and Analysis
• Collaborate with IT Architect and Business Owners on custom Single Sign On service for enterprise manuscript submission system. . Partnered with the UX vendor to define the product backlog features to create a use’s profile, authenticate, link an author’s account and revoke access to the third-party hosted platform. Partnered with API and database developer on attributes included in the user’s single sign-on profile. Value added contributions included browser-based testing using Google Developer tools to validate secure transmission of user’s account and session details.
• Collaborate with Global Editorial Authoring Services (GEAS) leads to identify opportunities to leverage Salesforce (SF) platform to improve departmental data transparency for tracking internal GEAS costs. Document business requirements for Salesforce form and Conga template customizations to calculate journal honorarium (publishing fees) and vendor contract costs. Partner with third party development team on stories and functional data requirements for updates to cost SF data objects. Conduct User Acceptance Test. Documented departmental procedures and created a Salesforce FAQ (Confluence forum) for reconciling forecast costs to actuals/invoice to track spending.

Consultant

Confidential

• Collaborate with senior leadership on the demand plan for the enterprise identity and access management (IAM) platform serving approximately 7.5M student and professional users. Translate requests from program leadership (Customer Service, SAT, Advanced Placement, Data Management, and Data Services) into business requirements for secure login using legacy SAML and Ping/OAuth authentication services.
• Develop notional timeline to guide release planning and delivery of 12 IAM initiatives.

Senior Business Consultant

Confidential

• Developed contingency management plan to identify, monitor, and mitigate release-level program risks associated with introducing ACA-related functionality to the tax processing pipeline.

Senior Business Analyst

Confidential

• Partnered with Operational Architect to define and develop IT change and configuration operations framework to manage service level agreements with internal finance customers.
• Key contributions included modeling the operational architecture using UML.
• Value-added contributions included documenting code branch and merge procedures to synchronize product enhancements in support of monthly and quarterly cycles for financial close.

Senior Business Analyst

Confidential

• Partnered with the Product Owner and technology experts to develop a business case for deploying an enterprise mobile learning solution.
• In collaboration with CTO representatives, developed minimal marketable feature set for updating the HTML5 infrastructure, third-party learning management system, and third party accessibility applications.

Senior Business Technology Analyst

Confidential

• Lead requirements development activities for a subset of system functionality to reconcile Paying Agent transactions with the payment system of record. Develop facilitation plan and agenda for end user business system process discussions to re-factor five disparate applications to qualify customers, process benefits and issue pension payments.
• Developed an open source (Eclipse) demo for the Java development/Oracle DBA team to trace quality of implemented requirements through unit, integration and system test.

Program Management Consultant

Confidential

• Partner with the Center Integration Lead to triage key areas of center-unique risk related to the phase-in and transition to Agency outsourced IT contracts for integrated communications and consolidated desktop services.
• In response to identified schedule risks, delivered transition checklist to sequence Center with phase-in actions outsourced vendors’ schedules.
• To proactively mitigate asset management risks, developed property inventory transition procedure for capital, sensitive, controlled and non-controlled network/desktop equipment with communication and end-user services subject matter experts.

Enterprise Business Analysis Mentor

Confidential

• Mentored Client Engagement Managers across Research Informatics (RI) to define the A3 product strategy and themes for External Research Solutions. Prioritize the delivery of outsourced RI programs/projects in support of those themes with senior management team.
• Developed Mind Manager product roadmap and reach agreement with Business Sponsor on business case for tooling the financial reporting processes for quoting, ordering, receiving, invoicing, paying, and forecasting on global outsourced research costs for U.S., Europe and Asia by Research Unit/Line.
• As an Agile IT project manager, defined product and sprint backlog to guide off-shore development team to deliver a low-fidelity prototype to track and report on costs for scientific services and supplies for external research solutions.

Senior Business Consultant

Confidential

• Partnered with Senior FAS Project Managers on a service strategy for rolling out a Center of Excellence for application development in a strengths, weakness, opportunities and threats (SWOT) analysis. Developed value stream mapping of current-state competencies and a proposed IT service portfolio. Led application discovery project to analyze 30+ disparate .Net applications to develop approach to incrementally consolidate applications and data in order to consistently deliver access to information through a common portal with enhanced business intelligence.Product Requirements - Process Design and Process Improvement
• Led three-day facilitation with FAS Program Area functional managers on as-is and to-be business workflows for travel budget tracking. As an Agile project manager, developed rapid prototype and UML requirements models. Provided analysis of implementation alternatives for extending existing .Net or SharePoint applications or transitioning to Microsoft CRM.

Senior Business Consultant

Confidential

• Supported Department of State (DoS) strategy to streamline grants financial reconciliation process. Led a 10-person senior management “tiger team” to define high-level business, functional and technical alternatives to build a grants and financial systems interface between the Department of State’s Grants Financial Management System (GFMS) and the Administration for Children & Family Center of Excellence (ACF-COE) Consortia Lead’s Grant Solutions applications.
• Specific contribution was providing the PMO’s communication strategy between its partner and vendor organizations.