OBJECTIVE:

Accelerate my work experience and opportunities in the business industry and/or electronic commerce industry with expanding my skills in technology and business analyst responsibilities.

PROFESSIONAL EXPERIENCE:

Confidential, Minnetonka, MN

EDI Analyst

Responsibilities:

• Implement Electronic Data Interchange (EDI) connections with external trading partners and improving existing data transmission processes.
• Created orders in Oracle for EDI testing and preparation for production
• Learned basics of Oracle OM and AP modules
• Monitor daily data flow and resolved an issues.
• Analyze current data processes to identify areas of improvement. Create improvement projects and coordinated efforts with other personnel to execute the projects, resulting in more efficient, stable, and traceable data processing.
• Implement EDI data flow to and from various ERP’s, including Cosy, ABS, Oracle, and SAP for internal data transfers and external trading partners.
• Manage EDI Catalog Rollout - Duties include scheduling testing with external trading partners, scheduling other internal resources to be available for testing, and coordinating rollout effort to move multiple vendors into EDI production using the PO, ASN, and Invoice for a full EDI implementation cycle
• Use SQL queries for testing and monitoring of data
• Completed projects implementing new EDI transactions, including the 820 for ACH payments

Confidential, Mineapolis, MN

Senior Implementation Analyst

Responsibilities:

• created 10 matrix layouts used for Data Mapping builds. Worked with client to understand their data layout and fit it into the SPS layout to fulfill retailer requirements and Edi standards.
• Performed the role of Project Manager on 10+ client accounts ranging from small to medium size. Tasks included creating a project plan, handling escalations raised by the clients, and seeing the project through to completion while overseeing the execution of the project tasks by those assigned to them and monitored their execution of assigned tasks to ensure timelines were met and to project completion. Also coordinated the time management of those assigned to projects with other project managers.
• Worked with technology on identifying and testing enhancements to various existing systems used by File Integration and other departments to promote and increase job productivity.
• Completed implementation projects from contract signature to final first data flow. This includes gathering of test data, establishing connectivity with trading partners, executing testing from beginning to end, executing move to production and monitoring of data flow until connection is stable.
• Completed the first file integration with a client with a Netsuite as a back end. This is above the standard integration SPS would complete due to SPS creating the adapter that directly linked to SPS as well as being the first fully integrated back end where SPS performed the import and export of data into the users system.
• Trained co-workers on how to perform Netsuite implementations, was the point person/project manager for most Netsuite implementations, as well as training Customer Support of how to effectively support Netsuite customers.
• Worked directly with Sales personnel to complete accurate sales contracts that Confidential could successfully implement with various back end systems.

Confidential, Eden Prairie, MN

EC Analyst

Responsibilities:

• Facilitated and gathered business requirements for projects and work requests, including modification of Electronic Data Interchange (EDI) maps and improving existing data transmission processes
• Collaboration of writing Requirements Documents for 4 major projects
• Created Unit Acceptance Testing (UAT) use cases for project and coordinated the execution of the test plans
• Provide customer service to internal and external personnel in various areas of Electronic Commerce
• General Support of all EC applications and handling of EDI data issues
• Performed Business requirements gathering and functioned and co-project manager for various projects including the migration of Cyclone 4.2 to 5.4, migration of AS2 data from TIBCO to Cyclone 5.4, DeCa upgrade from EDI standards, and ASN enablement program.

EC Coordinator

Responsibilities:

• Monitor functionality of the electric commerce systems and to raise issues to helpdesk for resolution of interrupted data flow
• Completed set up, testing, and move to production for new EDI vendors for Confidential trade with electronically
• Handle any errored EDI files in Confidential system by correcting and resending, notifying the sender of the document, or escalating to internal helpdesk for internal resolution
• Provide customer service to internal and external personnel
• Maintain and modify trading partner EDI set ups as needed

Confidential, St. Peter, MN

Student IT Helpdesk

Responsibilities:

• Assisted Gustavus Community with computer and printer issues
• Troubleshoot campus workstation and IT equipment issues in multiple labs
• Helped train Gustavus Community on new programs released and available for use, including Web and multimedia programs