SUMMARY:

• An accomplished business analyst enthusiast with an overall 5 years of learning and industry experience in Business Analysis, Business Process Modeling and System Analysis. Over the years I have developed an expertise in Requirements management, UML Modeling, Prototype design, project management, scrum and SAFE practices. Experienced in developing, managing and coordinating software projects covering all phases of development lifecycle including business requirements analysis, software design, development, testing, and maintenance. Highly motivated, with a proven track record in delivering successful projects on time. Dynamic team player with excellent analytical, interpersonal and multitasking skills.
• Imaginative person capable of forming, maintaining positive and productive team environments and integrative thinking skills. Exceptional ability to learn and adapt to new industries and business processes quickly.
• Proficient in requirement gathering, performing appropriate analysis and business processes management with a strong knowledge of System Development Life Cycle (SDLC) using Waterfall, Agile methodologies.
• Proficient in Requirements Analysis, Workflow Analysis, Business Assessment, IT Project Management and Technical Writing/Documentation.
• Extensive experience in creating As - Is and To-Be process models, conducting Gap Analysis to understand areas of improvement and analyzing the risks involved through SWOT, Value Stream Mapping, Feasibility Analysis and Impact Analysis, and eventually proposing an appropriate mitigation plan to overcome those risks.
• Experience in conducting Joint Application Requirement (JAR) sessions, with SMEs and stakeholders.
• Highly experienced in creating the requirements Artifacts, Business Requirement Document (BRD), System Requirements Specifications Document (SRS), Use-cases and appropriate use-case diagrams, Functional Requirements Document (FRD), Technical Requirements Document (TRD) and Change Requests Planning (CRP).
• Experience in creating Key performance indicators (KPI), Enterprise Risk Management, Business Continuity Planning (BCP), Change Management, and dealing with changes in an assertive manner or with due diligence.
• Proficient in creating mock-up screens, prototype and dynamic UI with HTML, MS Visio, Omnigraffle.
• Excellent knowledge in Microsoft systems like SQL Server, SSIS and Data Analytical tools like Informatica, Tableau, R studio, SQL queries. Created reports through SSRS and Crystal Reports like Canned reports and Ad-Hoc reports.
• Worked closely on Data Modelling activities and ETL processes for various Data warehousing projects.
• Comprehensive knowledge of Data Warehousing with implementation experience using Rational Rose.
• Efficient with Stored Procedures, Cursors, Views and Triggers in SQL.
• Highly expertized in tracing requirements throughout the development process and verifying adherence to Requirement Traceability Matrix (RTM). Extensively used tools such IBM Web Sphere, JIRA and Rally.
• Significant experience in reviewing Test Procedures and creating Test Cases, Test Scripts and Test plans for Manual as well as Automated Tests, to test several dependencies among the automated modules of the projects
• Extensive knowledge in data collection, analysis and evaluation, analytical problem solving, decision making and interpersonal skill with ability to interact and understand among different individuals at all levels of the project.
• Good knowledge and experience with data governance processes and framework involved in managing data assets.
• Well versed with all the components of the Data Governance framework .
• Through knowledge of Supply chain, lean, and KAIZEN. A certified SIX SIGMA WHITE and YELLOW BELT.
• Involved in scripting business logic in the web methods of Web Services and documenting the Web Service Level Agreement ( WSLA ) document through XML into the business engine rule of the application.
• Experience in using SharePoint to share, manage, import and export documents for future references of project.
• Extensive knowledge about Health insurance industry, coverage types, types of plan options, group benefits, and Expatriate Benefits.
• Excellent analytical, problem solving and communication skills, dedicated & self- motivated, proven leadership capabilities, time management and interpersonal skills, benefiting the organization as a whole.

SKILLS & TECHNOLOGIES:

Programming: R, SAS, SQL, VBA, C, HTML, UML

Software: Tableau, Qlikview, RStudio, MS Excel, Visio, MS Access, Informatica, Business Objects, Crystal Reports, Microstrategy, IBM WATSON/SOCIAL MEDIA, IBM COGNOS, CA Technologies, SOAPUI, RALLY/CA AGILE, Rational DOORS, JIRA, HP-ALM, HP QTProbert, BluePrism, Peoplesoft, Appian, FitNesse .

Competencies: Data Analytics, Data Science, Business Intelligence, Business Analysis, Data Mining, Data Warehousing, ETL, Statistical Analysis, Predictive Analytics, Project Management, Operating Systems (Windows, IOS) Scrum, FDD, TDD, KANBAN, Continuous Integration, Continuous Testing

Databases: Microsoft SQL Server, MySQL, Teradata

Finance: Portfolio Management, Asset Allocation, Risk Management, Wealth Management, Trading Systems, Fixed Income Securities, Bond Strategies, Mortgage Backed Securities, Forwards (Equity, Bonds, Interest Rate, Currency), Futures, OTC, Fixed Income Bonds, Convertibles, Financial Management, Financial analysis, T-Notes, T-Bonds Equities, Options, Swaps (Credit Default Swaps CDF, Interest Rate Swaps, Currency Swaps), 401k, 403b, 457 Retirement plans. GAAP, Cash Flow analysis, Forecasting, IFRS, GAAS, Exchange Traded Funds ETF, Dodd-Frank Act, Volcker Rule, Sarbanes-Oxley Act SOX, Money Market

WORK EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Assisted stakeholders and PMO to create Business Requirement Documents by identifying functional and non-functional requirements . Acted as an interface between Project Managers, Subject Matter Expert's (SMEs), Developers and QA Team on requirement gathering.
• Product Development process used for designing the application that included making Use Cases & Use Case Diagrams.
• Involved in creating and analyzing current state flow diagrams of processes & UML Diagrams using MS Visio . Thereby, depicting the future state flow diagrams using MS Visio by interviewing various SMEs and feedback from IT solution architects.
• Worked on iRise for creating stimulations along with MS Visio .
• Conducted daily scrum calls and maintained impediment log.
• Organized sprint planning, user story grooming, sprint demos and retrospectives.
• Converted Business requirements and design documentation into test design products: Test Scenarios, Test Cases and Test Scripts.
• Familiar with and utilized Agile methodology throughout the SDLC.
• Involved in documenting Functional Requirements in Functional Requirements Definition Documents (FRD) for Vendor selection, Appraisal, skip tracer and Recovery processes.
• Depicted User Requirements, Change Management, and Dependencies between other assignments within the project as well as other applications interacting with the assigned application and other possible risks.
• Updated WSDL file as needed for Endpoint, Tested request and response XML. Added Assertions to validate the response xml with database.
• Added Property Transfer in SoapUI tool to transfer the values from one response XML to another request XML .
• Created the future state screen shots in Power Point to represent to the business for final validation and signoff. Reviewed Test Scripts, did UAT and a part of Manual Testing .
• Actively involved in walkthroughs and meetings with Project Team members including other Business analysts assigned within the same application and team lead to discuss related issues.

Confidential, DeKalb, IL

Business Data Analyst

Responsibilities:

• Conducted data/regression analysis on real time data sets using R, SAS, MS Excel and MS Access.
• Prepared and evaluated assignments and statistical analysis projects throughout the year
• Interpreting data, analyzing results using statistical techniques and providing ongoing reports
• Work on creating analysis datasets, defined variables of interest, study populations , visit window and baseline observations.
• Generated Descriptive and Statistical summary outputs using Proc Means, Proc Freq, and Proc Univariate and Proc Summary etc.
• Developing and implementing databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquiring data from primary or secondary data sources and maintaining databases/data analysis systems
• Was part of the Data Governance Committee in initiating new policies and procedures in data management to improve data integrity , consistency in reporting and communication across the university.
• Designed, Developed and Maintained Microstrategy Dashboards using graphs, panel stacks, selectors, widgets, swipe and tap functionality.
• Extensively used quick filters, data source filters, global filters, context filters and user filters in creating Tableau dashboards according to business requirements and granted access according to user need.
• Created Tableau dashboards different visualizations e.g . side by side bars, Scatter plots, Stacked Bars, Heat Maps, Filled Maps, Symbol Maps and predictive models according to deliverable specifications.
• Used Data Blending, groups, combined fields, calculated fields, and aggregated fields and spotlighting to create dashboards and analyze data from different perspectives.

Confidential

Business Analyst

Responsibilities:

• Conducted business analysis and made recommendations on new business initiatives and cost saving measures.
• Developing training materials for Scrum Masters to use in facilitating Agile ceremonies .
• Presenting training materials and mentoring Agile teams on Scrum best practices.
• Leading change in team culture for grooming, planning, and estimating , keeping processes aligned with Agile best practices.
• Identifying and remove impediments and blockers for team to work as efficiently as possible through constant communication with product owners and operations team.
• Created processes and integrated “Voice of Customer” insights into cross-functional action plans.
• Collaborated with key cross-functional partners and determined role based “Voice of Customer” needs.
• Educated and raised awareness of the value of “Voice of Customer” insights across the organization.
• Recognized and adopted best practices in reporting and analysis: Automation, data integrity, test design, analysis, validation, and documentation.
• Developed Tableau dashboards pertaining to Revenue and Sales monitoring.
• Drove enterprise data governance efforts by formalizing and administering an interdepartmental data governance council consisting of power data users throughout the organization.
• Administration responsibilities included: planning meeting agendas, steering discussions, facilitating constant communication, and testing theoretical solutions .
• Demo of Tableau dashboard to users to enhance their knowledge on all the key capabilities of application.
• Build interactive Tableau dashboards and publish Tableau reports utilizing parameters, calculated fields, table calculations, user filters, action filters and sets to handle views more efficiently.
• Active seeker of solutions through logical reasoning and data interpretation skills and identifying trends to appropriate channel including improvement suggestions.
• Deal with the payment disbursements of sellers on Confidential in accordance with their class types.
• Liaised with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
• Expertise in creating Microstrategy dashboards , reports , applications and schema objects (Attributes Facts, Filters, Hierarchies, Metrics, Prompts, Custom Groups, and Consolidations).

Confidential

Business Analyst

Responsibilities:

• Responsible in facilitating daily Stand-Ups, Sprint Planning, Backlog Refinement, Sprint Review , and Sprint Retrospective meetings.
• Helped with project planning/management and provided manual test coverage with TestRails.
• Transformed the company with my project documentation and Retrospective style. I created hundreds of different User Stories and Bug tickets in JIRA for both teams.
• Helped resolve countless impediments by working with Product Owners and Client stakeholders .
• Increased team velocity while decreasing production bugs on both teams.
• Worked in collaboration with business SMEs, enterprise architects, PMO teams, developers, business intelligence , and data warehouse teams for quarterly release scope, resource and effort estimation.
• Reported impediments of the Product to senior management and negotiated solutions.
• Sat on interviewing stakeholders to elicit their requirements for the new system.
• Involved in JAD sessions with management, team and stakeholders to refine the requirements and freeze them.
• Involved in creating Software Requirement Specifications (SRS) and Functional Specification Documents (FSD).
• Extensively worked with Microstrategy Desktop. Extensive experience in building filters, consolidations, transformations and custom groups, attributes, hierarchy, metrics, schema objects and prompts to generated reports meeting the Business Analyst needs.
• Developed reports, dashboards, SQL queries using Microstrategy .
• Created business process flow diagrams and charts using MS-Visio.
• Worked on Wireframes and Mock ups for the UI/UX designers to aid in visualization
• Involved in project management, developing project plans and project deliverables.
• Assisted in Work Breakdown Structure to monitor activity planning
• Played a key role in planning User Accepted Testing and implementation of system enhancements and resolving any user related queries
• Wrote SQL queries to access the data from the database.
• Worked on product documentation, including user manual and training materials

Environment: Rational Requisite Pro, Rational Rose, Clear Quest, RUP, UML, Win runner, Load Runner, Oracle, SQL, MS Office, MS-Project, MS Visio and Windows7.