SUMMARY:

• 9+ Years of experience in Project Management, Business Analysis, System/Technical Analysis and Quality Analysis with extensive experience in the PMO, system design, implementation and integration strategies within a team oriented environment, utilizing quantitative and qualitative analytical skills
• Experience overseeing multi - function project s with at least 15-20 team members in each project including Developers, Architecture, Business Analysts, and QA Personnel.ikaro
• Hands-on experienced in Project Plan , Project Milestone , Issue and Risk Assessment, Value Realization and Project Management documents.
• Extensive experience in Gathering and Analyzing Requirements, Modeling Business Process Flows, writing High level documents, Business Requirements Document ( BRD ), Use case Specifications, Functional/Systems Design/Systems Requirements Specification ( SRS ), Transactional Data Dictionary, Business Continuity Plan ( BCP ), Workflows and using UML, RUP, Agile and Six Sigma methodology
• Proficient in using Agile and XP methodologies, performed roles of Scrum Master/Project Manager following sprint/standup sessions and used Rally and TI Risk Console software extensively to write user stories, assign tasks to individual team members, analyzing the Iteration Burn Down charts and Cumulative flow charts, logging and reviewing defects
• Adept in creating Narrative Use Cases, Use Case Diagrams, Sequence Diagrams, Activity Diagrams, Flow Diagrams , Data mapping, Workflows, process mapping, store procedures and other related UML diagrams . Extensive knowledge experience using MS Project, Open Office, Visio and Rational Suite
• Adept using Gap Analysis techniques to gain a clear understanding of the AS IS of the system and additionally derive new user scenarios to understand the potential TO BE system
• Adept at creating, editing and coordinating extensive communication networks through the facilitation of joint application development ( JAD ) sessions and joint requirement planning (JRP) sessions and interviews, written correspondence, reports, implementation requirements, project status reports, oral presentations and email, to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts. Experienced in developing testing scenarios and testing scripts
• Hands-on experience in writing SQL queries against Oracle and other data warehouses.
• Web portal development in HTML, Making & linking Style sheets with HTML
• Extensive experience in Strategic development of a Data Warehouse and in Performing Data Analysis and Data Mapping from an Operational Data Store to an Enterprise Data Warehouse
• Experience in writing Test Plans, testing and debugging, and writing Test Scenarios/Test Cases.

TECHNICAL SKILLS:

Project Management: MS Office /2010 (Word, Excel, PowerPoint, Outlook, Access), MS Project, SOAP, SAS (support data analysis)

Business Process Modelling: Action Workflow, MS Visio, UML, Rational Rose, ReqPro, Share Point, Mapping Documents

Software Lifecycle Management Methods: Traditional Waterfall Model, Agile, Six Sigma Rational Unified Process (RUP), Quality Function Development (QFD), Joint Application Development (JAD), Rapid Application Development (RAD)

Software Development Tools: Use Case Method, Business Requirement Document (BRD), Data modelling technique, JIRA, WIKI

Languages: C / C++, SQL

Tools: Rational Enterprise suite, Rational Test Manager, Requisite Professional, Share Point, Bloomberg

Databases: MS Access, SQL server, Oracle, NDB

Operating Systems: Windows, Linux, Unix, Mac OX

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Business Analyst

Responsibilities:

• Worked with Analytics team to build Tableau desktop, reporting and web based application
• Developed Proof of concepts and Business R&V reports using Tableau and BI
• Managed stand up with meetings project team to ensure frequent communication to ensure the team is aware of scope, action items, and project changes.
• Helped gather requirements and develop a portal to analyse Confidential Sales, Promotion and Market trend
• Worked with Internal management, Developer, Engineers, Infrastructure team, BRM, and QA to launch innovative Tableau projects on time and within budget.
• Lead all scrum ceremonies for the team, including product demos, stand-ups, and retros.
• Worked with directors as a project coordinator to manage project portfolios, resources and operation tasks.
• Develop and participate in the review of business and functional requirements and determine primary functions that the project is to provide.
• Managed resource onboarding, resources walk-through, project overview, performance evaluation and offboarding for 100+ resources.
• Helped resolve issues and risks, streamline Confidential policies, investigate and help improve impediments.
• Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment.
• Developed and managed approved project budgets. Develop monthly cost forecasts incorporating committed, actual, and anticipated costs. Generate all required purchase orders and Statements of Work
• Worked with 13 different vendors to find new resources and resolved issues.
• Worked with BRM team to understand future programs/ project demand and pipeline

Confidential

Sr. Business Analyst

Responsibilities:

• Managed multiple projects and participated in entire SDLC cycle from Planning, budgeting to managing the timeline and post go live.
• Gathered and assess business goals, product owner objectives, end-user needs and other stakeholder input to support the product owner in formulating product features, functions and requirements
• Worked with Adult Tennis team, Junior Tennis League, Junior team tennis team to improve the existing system
• Lead team through development and delivery of National Campus software that facilitates event management and accounting
• Delivered quality assurance through multiple project reviews of proposed solutions for major process improvement project, resulting in lower cost and reduce business process flow work
• Participated in Retro meeting to review positive and negative of the sprint cycle
• Facilitated product demo with Business unit and Developers to ensure that product functionality meets as expected.
• Achieved and coordinate In- house and third party technical teams code review and regression testing
• Worked with the Foundation team to put scholarship, member profile, and grants into the CRM system
• Worked closely with the membership department to develop report that helped sales to maintain better relationships
• Working on National Campus Website and Event Management software
• Implemented SSO solution for Playday, Foundation, the community and Youth tennis, Organizer and marketing departments
• JIRA Admin: Helped Membership department to create a JIRA project, Integrate requirements and defects with Oracle team
• Actively participated in daily scrum meetings, project status meetings, sprint planning and/or daily stand-up meetings and Demo
• Created Wireframs, Business process flow and design document to support requirement document.
• Worked with the design team to implement design documents and helped them understand the flow.
• Worked closely with scrum team members to collaborate on solution designs for data structure, screen and batch solution design.
• Track and Maintain all the User stories, BRD and process flow documents on Sharepoint
• Formulated and defines systems scope and objectives based on both client needs and a thorough understanding of business systems and industry requirements.
• Help Deloitte team to evaluate existing functionality, Process and Business rules
• Worked with Active, Epic and American Eagle vendors to design and Implement the product.
• Support and facilitate meetings Director of IT to gather non-functional requirements.
• Plan, analyze and evaluate in purchasing the event management software for the National Campus Orlando Campus.
• Executed BA Validation and QA testing on the web portal. Create test cases to accommodate product testing
• Created a test plan and scenario documents for USTA business unit and Product Managers

Confidential

Sr. Business Analyst

Responsibilities:

• Worked with Studio Producer, Operation Producers, Remote Event and Event Producer to gather requirements.
• Collaboration in daily Scrum/Stand up, Retro meeting and sprint planning meetings to establish wish list, a sprint backlog, and decides how to implement those pieces and prioritize the future sprint requirements.
• Created and groomed User Stories, Acceptance criteria, and agenda plan, Business flow diagram with the entire Playbook team.
• Worked with Facility and Operations team to generate CRM report
• Collaborates with product teams in technology, operations, and business communities to collect information, perform research and summarize analysis in support of user stories
• Review test cases to provide additional feedback to the Quality Analyst team
• Established User Acceptance Business Plan for the epic business requirements
• Worked with QA and Development team to review User Requirements and Design
• Key Participation in an HP Quality Center for System Regression Testing support and help finalizing SIT requirement defects, MPT defects, and creative defects.
• Widespread understanding of Share point tool, Sarena and JIRA, Agile Planner and Serena RM tool
• Creating a clear communication channel internally to ensure accurately and up to date information on our team members at all times
• Facilitated Demo and Prototyping of enhanced applications with the end users
• Assisted in training users on new or enhanced applications.
• Coordinated with release management to deploy features and functionality to the production environment.
• Helped implement HR portal that supports.Net environment

Confidential, Wallingford CT

Sr. System Analyst

Responsibilities:

• Worked with Intake, Nurse, Physicians and Subject Metter Expert to gather the business requirement under Linear and Waterfall methodology.
• Analyse collected data with step by step process and reviewed with the team during peer review.
• Experience working with Project leader experts to solve the problems and implement user-friendly solutions.
• Excellent knowledge of HIPAA (Health Insurance Portability and Accountability Act) transaction codes such as 270/271 (inquire/response health care benefits), 276/277 (claim status), 470 (benefit codes), 835 (payment or remittance advice), 837 (health care claim) and 834 (Benefits Enrollment).
• Created Requirements Traceability Matrix to keep the stakeholders informed of the progress of the project.
• Well versed with HIPAA, Facets, WSG, WMDS, STAR, Care, claim adjustments, claim processing from point of entry to finalizing, claim review, identifying claims processing problems, their source and providing corresponding solutions.
• Prepare various Process flow diagram, Cross Functional Process flow diagram and Business process mapping using various tools.
• Closely work with BPM, SOA and EBS team to create one to one mapping and process flow charts.
• Extensive experience in gathering Business/Functional user requirements, creating Use Cases as per user requirements, developing/designing diagrams such as Activity, Class, and or Sequence diagrams, and in addition to creating Business Requirements Document (BRD).
• Broad knowledge on reading and creating XM Tags, Schema Tags, Enterprise Business specification, Web Service mapping documents.
• Created data mapping files from the integration layer to front end layer to emphasize the over all high level business requirements.
• Functioned on the Integration technical requirement to gather data from various region source systems.
• Created various mapping documents, workflows and cross walk table to automated the validations
• Analyze complex business problems and assess feasibility of the proposed new functionality and system automation.
• Worked on the Data Mapping to integrate ICD 9 to ICD 10 procedure, diagnosis and revenue codes.
• Created Process Mapping document from ICR to ACMP to WMDS system.
• Worked with Quality analysts and developer teams to evaluate and prioritize requirements to ensure end to end alignment and traceability to value stories and the enterprise value model within and across the projects
• Developed system use cases that describe the system intended functional behavior and technical system requirements.
• Worked with Desing team to create wireframes and represent to the entire team.
• Extensive knowledge on understanding the Workflows, flow diagram, repeatable pattern of business activity in provider services and member services.
• Worked on Provider search, Member search, Create a case via Phone and Fax, Validations etc.
• Facilitate Joint Application Design (JAD) sessions to gather requirements from Stakeholders, clients and SMEs.
• Knowledge of presentation languages such as JSP, XML, HTML, Mapping documents
• Solid knowledge of all phases of Software Development Life Cycle (SDLC) Methodology.
• Helped in conducting Gap Analysis (GAP), User Acceptance Testing (UAT), and System Integration testing (SIT) and SWOT analysis.
• Created complex and logical data mapping document for the Integration requirements.

Confidential, Chicago, IL

Sr. Business Analyst

Responsibilities:

• Exceptional analysis skills with an ability to transform the needs of business users and stakeholders into High level and Functional detail requirements.
• Adept at preparing Business Requirements Documents (BRD’s), defining project plans and delivering projects/Status reports.
• Working with Project management, Director, Senior Editor, Project Sponser and internal stakeholders to build various Application and Project Scopes.
• Worked on the Process flow diagram , Process modeller and process mapping to represent business requirement and Reporting documents which reflects Clients, Vendors and Finance Agent.
• Created various types of Process mapping from Knowledge Hub to Bloomberg resources.
• Lead and working with teams to examine and solve business problems by accurately analyzing the needs of clients and helping them achieve improved quality and value for their customers.
• Working in Liferay Portal to deliver Content and Document management with MS office integration, Web Publishing and shared Work Spaces, Social Networking and Mashups, Enterprise Portals and Identity Management.
• Created workflows to analzing and managing a business process used to desacribe the tasks, procedure steps, organizations, required input and output information.
• Analyzing Comps and design work to give solutions to UI Team on the UI design phase.
• Conduct JAD sessions and every day stand up meeting to track progress of the project
• Create Business Requirements Documents including High level Requirements, Details level requirements and Business Rules documents for CMS.
• Created workflow automation program to determines products for various industries like Banking, Finance investments, Automobile, insurance.
• Create wireframes, Process flow diagram and Process flow diagram descriptions to provide solutions and new ideas to Stakeholders and Content Management Team.
• Used SVN and RiskConsole software (Risk management information system) and opensource, MS visio as requirement gathering, Process mapping and documents storing tools.
• Worked in corporate governance to create, protect and enhance shareholder value by managing the uncertainty surrounding the achievement of an organizational ‘s objectives.
• Participated in various architectural development sessions to provide technical teams with a better understanding of the requirements.
• Analyzing requirements and create process flow diagrams, use cases, used case diagrams, activity diagrams using MS Visio.
• Carried out detailed and comprehensive business analysis with the Agile methodology
• Participated in Change control meetings recommending appropriate action after analysis of changing requirements.
• Working extensively with MS Office suite for preparing status reports.
• Construct Metadata tables to support libraries and cataloging archived Information, News Contents including articles, video, images, PDF and web pages.

Confidential, Florida

Sr. Business Analyst/ Product Analyst

Responsibilities:

• Worked with stakeholders, creative team, quality analysts and developer teams to evaluate and prioritize requirements to ensure end to end alignment and traceability to value stories and the enterprise value model within and across the projects
• Collaboration in daily Scrum/stand up, readiness meetings and sprint planning meetings to establish wish list, a sprint backlog, and decides how to implement those pieces.
• Working knowledge of agile development methodology to adapt the change for simple clean implementation and designs
• Established process mapping and data mapping from CMS, Qcare, open source business systems
• Created Use Cases (Business and System Use Cases) and modeled Use Case Diagrams, Activity Diagrams, Business Flow Diagrams , Data Flow Diagrams for the defining the functionality for MDW modules like Business Intelligence, Data Delivery, Security and Metadata.
• Exclusive involvement in a formal review of representative set of user stories and business rules from a batch with the Product Owner and Quality Analyst Team.
• Key Participation in a HP Quality Center for System Integration Testing support and help finalizing SIT requirement defects, MPT defects and creative defects.
• Extensive Knowledge of Atlassian JIRA tool to track bugs and defects, link issue to source code, plan agile development and report on project status.
• Widespread Understanding of WIKI tool to document all the requirements, Wireframes (Comps) and Annotations (Functional Requirements).
• Gathered and understand business needs, determines, documents, and prioritizes requirements from the business and presents these requirements in a manner that is agreeable, measurable, and flexible enough to meet projections
• Analyze the Acceptance Workflow process and test cases to identify the life cycle phases of the User Story and requirement coverage creation, review, and approval process and timeline.
• Scrutinize the Copy documents and Redline documents to meet the final expectations of our leaders and creative teams.
• Established the Acceptance Criteria’s to submit necessary recommendations and suggestions to make changes and implement on UI portal.
• Comfortable taking direction from a leader and working independently to complete a given task while maintaining transparency of work produced
• Creating a clear communicatiochannel internally to ensure accurate and up to date information on our team members at all times

Confidential, NJ

Lead Business Analyst

Responsibilities:

• Participated in all the phases of MLR program with specific focus as it concerns to the Contribution survey campaign.
• Integrated with Business owners for Business functions. Analyzed business requirements and detail design of the survey tool and its relational database.
• Extensive knowledge of RSA (unique in Confidential ) methodology and its implementation through the entire software development Lifecycle in all phases of a project: solution, reengineering and solution presentation
• Working knowledge of Software Development Life Cycle ( SDLC ), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing
• Proficient in using Agile and XP methodologies, performed roles of Scrum Master/Project Manager following sprint/standup sessions.
• Expertise in rally software extensively to write user stories, assign tasks to individual team members, analyzing the Iteration Burn Down charts and Cumulative flow charts , logging and reviewing defects
• Modeled the information, and then came up with the requirements prioritization. Eliminated false requirements by screening out multiple versions of user input. Final prioritization was based on an intensive analysis of both, product, and process requirements
• Prepared, collaboration and sequence diagrams for detailed analysis of business objects using the SOA with Creative Team
• Worked on Burn-up and Burn-down charts to measures the status of remaining work and project deadline.
• Experience in all phases of software development life cycle, including in-depth knowledge of Rational Unified Process (RUP), Waterfall, Iterative, Agile Process
• Developed process flows using MS Visio.
• Used MS excel for managing the requirements and traceability.
• Used SQL Queries to validate and manipulate the data in MS Access database.
• Evaluated various Lookup tables, Fact tables, and Summary Fact tables for SQL efficiency and data redu ndancy
• Tested Reports functionality and result applying Business rules with estimated Results, which were developed on the GUI
• Interacted with developers and various members of my team to discuss and resolve defects and their priorities
• Assisted in JAD sessions to gather information about user experience for developing the User Interface and Reporting.
• Created and authored Use Case Diagrams and Activity Diagrams using MS Visio.
• Coordinated the User Acceptance testing with the end use.
• On the QA projects extensively used HP extreme to log defects and issues.
• For the data validation used IBM personal Communicator and NDB mainframe

Environment: MS Office Suite, MS-Visio, MS Project, Windows XP, SQL, MS Access, HP extreme, NDB mainframe, IBM personal Communicator, MS SharePoint 2007.