PROFESSIONAL SUMMARY:

• An accomplished Business Analyst with 8 years of experience in gathering and analyzing business requirements and processes, and developing specification documents
• Worked extensively converting Business requirements into technical specifications .
• Expertise in working with Quick View.
• Having Strong Exposure in Collecting Client Requirements with technical writing.
• Converted requirements to system specifications using agile.
• Business Analyst with industry experience in business data modeling, software requirement analysis, process modeling, process flow and quality assurance skills using different methodologies, mainly OOA, OOAD and UML.
• Strong knowledge of Operations and management Industry including Banking, Healthcare industry including Mobile application with emphasis on Business Requirements and Functional Requirements
• Extensive knowledge of all phases of the software development life cycle (SDLC) and the iterative Rational Unified Process (RUP)
• Organized many Joint Application Developments (JAD) sessions and Joint Requirement Planning sessions (JRP), walkthrough, Interviews, Workshops and Rapid Application Development (RAD) sessions with end - user/clients/stake holders and the IT group
• Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents
• Proficient in creating Risk Analysis documents, Risk Management Plan, User Requirement Specification, Functional Requirement Specification and Business Process Flows
• Proficient in using UML in behavioral, structural and architectural modeling - in creating Use Case, State, Activity, Class and Sequence diagrams using Rational Rose
• Used Microsoft Visio for Business Process Modeling and Data flow diagrams
• Used ER w in 4.0 to capture data by creating Entity-Relationship and Use Case diagrams
• Well versed in project management tool (MS Project) for status reporting, planning and resource allocation
• Extensive experience in implementing methodologies and improving the processes - RUP (Rational Unified Process), Agile-SCRUM (Iterative Releases), PMI, SDLC
• Experience in conducting GAP analysis, User Acceptance Testing (UAT)
• Successful as a team player to work in conjunction with other DBA’s, testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects especially with Test Director
• Expertise in Analysis of Problem Severity, Defect tracking and reporting system
• Strong communication, problem solving, organizational, interpersonal, and presentation skills

TECHNICAL SKILLS:

Programming Languages: C, C++, JAVA SCRIPT, HTML, PHP, SQL, Quickvew

Operating Systems: Windows9x/2000/windows 7/ windows 10

UML Modelling Tools: Rational Rose, MS Visio, RUP

Modelling Language: UML

Testing: Manual Testing

PROFESSIONAL EXPERIENCE:

Confidential, Conway, Ar

Business Analyst

Responsibilities:

• Participate in the entire life cycle of the project, which involved understanding scope of the project, functionality, Data Modeling, documentation of technical architectural design and complete development.
• Involve in data validation, Extract, Transform and load from one database to another by doing SQL query .
• Prepare functional prototypes and presented them to business stakeholders and senior business analyst.
• Prepare UML use case diagrams and sequence diagrams using MS Visio .
• Prepare unit test cases and present to senior business analyst for review.
• Perform Positive and Negative testing, Box testing, and End User testing .
• Involve in extraction of data from various sources like flat files, Oracle and SQL Server .
• Coordinate with the ETL team to come up with processes for ETL involving Oracle/Informatica .
• Analyze HIPAA 4010 and 5010 standards for 837 I/P/D and 835 EDI X12 transactions, related to providers, payers, subscribers and other related entities.
• Review the test cases based on the Change Request document .
• Write Test Cases in excel sheet and execute Test Cases and logged defect .
• Involve in Defect tracking-assigning defects to the developers and make sure defects are fixed and retested and closed out.
• Develop Traceability Matrix to track requirements during the testing Phase.
• Assist informational needs in mapping of Test Cases by the help of Quality Center .
• Create test scenarios, test cases and test data for member module.
• Perform UAT and MO testing, record defects and discuss them with the testing team in the meeting.
• Documented complex Business requirements and made process flow diagram for the 837,270/271, 276/277 & 835 Remittance transactions as per the implementation for the Medicaid claim processing system enhancement.
• Extensively worked with FACETS Implementation, FACETS Billing, Claim Processing and Subscriber/Member module .
• Documented the UAT (User Acceptance Testing) Plan for the project and worked with the UAT Team to ensure every acceptance criteria for the requirements has been included in the UAT task plan .

Environment: MS Project 2013, iTrace, Clear Quest, PPMC, SharePoint, CATW & other proprietary tools.

Confidential, Alexandria

Business Analyst

Responsibilities:

• Interacted closely with the Subject matter experts (SME) for the business Process Modeling
• Understood the AS-IS and TO-BE business (current and future flow) and developed the Business Requirement Document (BRD)
• Played lead role in gathering, analyzing and writing business requirements from SMEs in Commercial Lines by conducting JAD/JAR sessions
• Conducted Web based survey of field agents and used questionnaire as requirement elicitation technique in brain storming sessions
• Worked on FACETS Data tables and created audit reports using queries. Manually loaded data in FACETS and have good knowledge on FACETS business rules.
• Framed a detailed JAD session agenda and facilitated JAD sessions with the SMEs, process owners & stake holders and collected the meeting minutes from the session and identified various action items
• Analyzed the meeting minutes collected in JAD sessions into requirement specification documents and categorized Functional, Non-Functional Requirements and business Rules
• Created concise detailed functional requirements specification (FRS) documents and end user documentation in accordance to guidelines and standards to a level where developers can interpret, design and develop the application with minimum guidance
• Assisted in defining and reviewing the Non-Functional architecture requirements for designing the GUI including security, integration, performance, and quality requirements
• Responsible for creating and maintaining requirements traceability matrix (RTM) using Requisite Pro Identified Use Cases from the Functional Requirement and created Use Case Narratives along with the functional specifications for each work streams
• Experience in working on HIPAA EDI Transactions and X12 Transactions
• Applied change management processes to ensure modifications were included and managed within scope of the project
• Was involved in various walk-through sessions with developers and prepare presentations to help them understand the requirements and end user needs
• Created manual test cases for requirement verification and to check the functionality of the application
• Collaborated with QA team to create and implement test plan and test cases for User Acceptance Testing (UAT)
• Experience in using SQL queries to retrieve and validate data and prepare table level rules for the data mapping document
• Developed user manuals, presentations and training manuals as per project specifications and timelines
• Provided status updates to the Project Manager of progress made on work products and various milestones achieved

Environment: Rational Clear Case, Rational Clear Quest, Oracle 9i, Windows XP, UML, MS Project, MS Visio, MS Office, MS Visual Studio 2005, Cobol, Rational Requisite Pro.

Confidential, Williston

Business/SOA Analyst

Responsibilities:

• Worked with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications . Used the RUP methodology for software development
• Well versed in SOA methodologies and life cycles .
• Participated in process analysis converting the Forms driven system to both Events and Business process driven system.
• Developed UML Use-Cases and Use-Case diagrams after assessing the status and scope of the project and understanding the business processes using Rational Rose
• Integrated Requisite Pro with Rational Rose to provide all teams visibility and maintain traceability among requirements, use cases and change requests
• Managed all the requirements effectively and made them available to all team members
• Authored Data Flow diagrams, Sequence diagrams and Business models
• Created requirements analysis and design phase artifacts using Requisite Pro, activity diagrams and Sequential diagrams
• Supported User Acceptance testing (UAT) and collaborated with the QA team to develop test plans, test scenarios, test cases and test data to be used in testing, based on business requirements, technical specifications and/or product knowledge
• Interacting with the developers to report and correct bugs
• Prepared detailed reports of the Bugs, Pass-Fail report, Comparison Chart

Environment : Windows XP, Oracle/SQL Server 2000, SQL, UML, UAT, Rational Requisite Pro, UML, RUP, Rational Suite, MS Visio, MS Project.

Confidential

Business Analyst

Responsibilities:

• Followed Waterfall Software Development Methodology and through various iterations and storyboarding interviewed stakeholders and end users using user stories in order to create use cases for the development team.
• Analyzed Requirements and created business requirement document (BRD), current business process flow, future business process flow, use case diagrams, and activity diagrams using Microsoft Visio.
• Facilitated JAR sessions, JAD session, wrote Status Reports, Oral Presentations, Emails and coordinated extensive communication network through interviews with end users, Tech team and other non-technical team members
• Lead Project Manager in control and refinement of project's risk, scope, quality, schedule, communications, and integration plans.
• Management of requirement, defect and issue resolution including documentation of test cases, test results, defects, modifications, and system issues/concerns.
• Acted as a liaison between the software developers, testers and the business group; Peer reviewed requirements of co-BA’s
• Designed Use Cases and created UML models such as Use Case Diagrams, Activity Diagrams, and using MS Visio

Environment: Windows XP/2000, MS-Project, MS-Office Suite, MS Visio, SQL, Rational Requisite Pro, Clear Case, Clear Quest, HP Quality Center, Quick Test Pro (QTP)

Confidential

Business Analyst

Responsibilities:

• Highly involved in creation of Business Case, and Project Charter
• Analyse the business needs of clients and stakeholders to help identify business problems and propose solutions
• Prepared and analysed AS IS and TO BE in the existing architecture and performed Gap Analysis
• Created Workflow scenarios, designed new process flows, documented the Business Process and various Business Scenarios/activities of the business from the conceptual to procedural level.
• Conducted various elicitation techniques using interview, market research, and brainstorming sessions .
• Schedule weekly calls with clients and based on that prepared Meeting minutes .
• Coordinate with client and manage their business needs.
• Acted as the primary liaison between the client departments and the Information systems department and interacted with internal as well as external clients, to collect requirements and business process information, documented them in Business Requirement Document (BRD) post analysis of the business requirements by analysing the Risks associated and strategies used to assess and mitigate them.
• Interacted with Subject Matter Experts ( SME’s ) of different divisions (Information Technology, Risk and Operations) and established a business analysis and design methodology around Rational Unified Process ( RUP) .
• Facilitated collection of User Requirements and Business Requirements from Business User Group such as to document Business/User/Functional/Technical Requirement Specification using MS Word and MS Visio that provided appropriate scope of work for technical team to develop prototype and overall system
• Shared SRS with developers and testers.
• Prepared Pictorial Use Cases Diagram, Swim Lane Diagram, and High-level Process flow Diagram using MS Visio and MS Word . In addition, have strong exposure and ability to analyse Activity Diagrams, Sequence Diagrams.
• Implemented Software Quality Assurance development policies, test procedures and testing methodologies, wrote Test Plans according to Business Specifications and design documents.
• Exposed to entire Defect Life Cycle from opening a defect to closing a defect
• Implementation of system enhancements and conversions which included developing detailed documentation for training and testing.
• Exposure to SQL scripting

Environment : Java/J2ee, JSP, Excel, PowerPoint, MS Project, MS Word, Test Director.

Confidential

Jr. Business Analyst

Responsibilities:

• Experience in working with different software development lifecycle (SDLC) methodologies like Waterfall, Agile and Hybrid of Agile and Waterfall
• Gathered Business Requirements from the Subject Matter Experts (SMEs) and documenting the requirements in complete artifacts, including process flow in MS- Visio and data mapping
• Validating requirements with stakeholders and the project team; providing suggestions and recommendations
• Excellent presentation skills with MS Power Point, which was extensively used in different JAD sessions and to track progress
• Creating Business Requirement Document, Software Requirement Specification, Software Development Specification and Data Use and Rights documentation and providing Testing support
• Translates business requirements into business solution concepts, user stories, test case input, BPMN or other documents
• Used modeling, testing techniques and data models to improve the flow of information through the organization to enhance project success
• Used SQL queries to extract data from different databases including testing and production for data validation and data analysis reports

Environment: SQL Server, MS-Office Suite (Word, Excel, PowerPoint, Visio, MS Project).