Business Systems Analyst Resume

TECHNICAL SKILLS:

Microsoft Office: Excel, Outlook, PowerPoint, Project, OneNote, Word

Collaboration tools: JIRA, Confluence, Basecamp, Google Docs, Rally

PROFESSIONAL WORK EXPERIENCE:

Business Systems Analyst

Confidential

Responsibilities:

Elicit, clarify, understand, scope, document, and otherwise translate business needs into requirements and epics by facilitating feature mapping sessions
Analyze the organization for technology infrastructure, current capabilities, and stakeholders
Build cross - functional collaborative relationships
Facilitate the development of an agile project plan that mitigates risk and enhances usability
Write, manage, and communicate requirements with associated use cases, activity diagrams, sequence diagrams, tasks and acceptance criteria in the agile tracking system (CA Agile “Rally”)
Maintain relevant documentation and application information in Confluence
Consistently apply lessons learned and best practices towards constant process improvement

Project Manager

Confidential

Responsibilities:

Managed multiple complex projects from project initiation through completion, including defining project objectives, managing quality control and communicating status and progress
Worked collaboratively to assemble teams of internal and external resources, subject matter experts and other key stakeholders to plan and execute projects
Collaborated with the project team (Brand Managers, Creative Team members and other key stakeholders) to define project scope, schedule, constraints, risks, milestones, deliverables, project plan, work breakdown structure and remove blockers
Managed client expectations and changes in project scope and work breakdown structure; identified risks and developed contingency plans

Project Manager/Scrum Master

Confidential

Responsibilities:

Maintained an agile-based (Scrum) Software Development plan for multiple projects
Organized and facilitated project planning, daily stand-ups, reviews and demos
Created user stories and groomed project backlog
Created and maintained process flows, wireframes and mockups
Assisted the Development team with prioritization and impediment removal
Liaised between technical team and non-technical stakeholders as well as between third-party vendors and internal business units
Updated agile tracking systems (JIRA) to provide transparency and assist with internal and external communication
Documented user acceptance testing (UAT) and maintained process and project documentation

Project Manager/Scrum Master

Confidential

Responsibilities:

Facilitated communication between business stakeholders and the Product Owner to convert business requirements to user stories
Ensured Sprint Planning meetings, daily stand-ups, and Retrospectives were organized and properly conducted
Served as JIRA Administrator for the Web Marketing team
Worked with Brand Managers to gather requirements and establish deliverables
Coordinated with Project Team and key experts to remove blockers and solve impediments
Managed numerous simultaneous projects using both waterfall and agile methodologies utilizing JIRA, Microsoft Project, and Microsoft Office Suite
Worked with Product Managers to review analytics and make recommendations to Brand Managers in order to optimize individual pages and meet key performance indicators
Worked with the legal and regulatory teams to expedite changes to keep marketing material in legal compliance

Intelligence Officer

Confidential

Responsibilities:

Examined, evaluated and interpreted information for the extraction of intelligence with respect to operational and training requirements
Prepared, planned and conducted briefings to missions and overall plans
Project Managed the completion of NAS Lemoore’s Installation Execution Plan
Projected funding levels, gathered requirements, and managed and disseminated multiple, varied data calls
Assisted in the reestablishment of NAS Lemoore’s Search and Rescue squadron

Command IT Manager

Confidential

Responsibilities:

Managed a team charged with the operations, and upkeep of Strike Fighter Squadron Two Five’s (VFA-25) IT systems.
Lead the physical deployment of all IT systems and associated user accounts
Responsible for management of 150 computer systems and peripheral hardware as well as 215 individual user accounts and related customer service