SUMMARY:

• Result driven Information Technology professional with over 8 years of experience as a Business Analyst, Business Systems Analyst and Scrum Master in the Financial and Banking industries
• Experience working in Waterfall and Agile Methodologies like SCRUM, Kanban, Extreme Programming, Scrumban, RUP,Waterfall - Scrum (Hybrid) environment. Having sound experience in the Scaled Agile Framework SAFe, having managed offshore / distributed teams
• Good understanding of Financial concepts like Financial Budgeting, Portfolio Management, Wealth Management, Capital Markets, Reconciliation, Settlements, Trade Flow Management
• Sound expertise and first-hand experience in Comprehensive Capital Analysis and Review - CCAR framework and Payment Security Industry (PCI) / Data Security Standards (DSS) Compliance
• Extensive experience using project tracking tools like MS Project, JIRA, and Confluence and coached teams across departments of the best practices and skills that increased capabilities leading to reduction in time to market
• Experienced in conducting Agile ceremonies - Release Planning, Backlog grooming, Sprint backlog, Sprint Planning, Program Increment Planning, Daily Stand Ups, Retrospective
• Extensive exposure in using various Prioritization techniques(100-dollar Test, Priority Poker and MoSCoW) Estimation techniques(Planning Poker, T-Shirt Sizing and Relative Mass Valuation)and Retrospective techniques(1-2-4 ALL, Silent Writing, ORID and Star Fish)
• Maintained Sprint Burn-down chart, Product Release Chart, White Board in JIRA to keep track of the team’s progress and the team’s velocity for better estimation of the sprints deliverables. Proficient in writing User Stories and Acceptance Criteria andhandling Requirement Churn. Assisted Product Owner in slicing Features/Epics into User Stories by performing Horizontal and Vertical slicing
• Proficient in driving organization wide agile adoption, Test Driven Development (TDD), Acceptance Test Driven Development (ATDD), Behavior Driven Development (BDD), Pair programming, removing impediments, fostering self-management and facilitating time boxed Scrum ceremonies
• Coached Agile/Scrum principles to decision makers, infrastructure engineers, business analysts, the team and other stakeholders on how their roles change in an agile environment in product implementation
• Experience in conducting As-Is and To-Be Analysis and possess strong knowledge in carrying out processes for Risk Analysis, SWOT analysis, Change Management and perform Feasibility Study
• Assisted Project Managers in preparing Project Plans, Project Schedules, establishing Milestones, Work Breakdown Structure (WBS) and Conflict Management with Team Members
• Proficient in creating Request for Proposal (RFP), Business Requirement Document (BRD), Functional Requirement Document (FRD), System Requirement Specification (SRS), Requirement Traceability Matrix (RTM)
• Proficient in creating UML diagrams like Class Diagrams,Activity Diagrams, Use case Diagrams and Sequence Diagrams in addition to creating MockUps and Wireframes using tools such as MS Visio, MockUp Screens, Lucid Charts and Balsamiq MockUp to communicate requirements to Development and UI teams
• Good understanding of Test Driven Development (TDD), Acceptance Test Driven Development (ATDD), Behavior Driven Development (BDD), Continuous Integration, Pair Programming development practices
• Thorough knowledge of the Agile Manifesto and acted as an Agile coach in most projects worked to date imparting and upholding agile values and coaching key stakeholders and organizations
• Championed teams through the stages of Forming, Norming, Storming, Performing and Adjourning and getting the team to reach and maintain High Performing status and managing 6 teams
• Performed the core responsibilities of a scrum master including impediment tracking and elimination, conflict resolution, facilitation of ceremonies and went beyond the scope of my responsibilities to assist Product owners, Release Train Engineers (RTE) and facilitating the Scrum of Scrum
• Experienced in performing Data Mapping using Informatica PowerCenter from source to target storage system, validating connection objects and target writing path of the warehouse with the help of proper naming conventions
• Extensively used SQL queries using joins, unions, outer joins, group by, order by and aggregate functions to extract data from different data sources and to perform DDL (Data defining language) operations to create, read, update and delete (CRUD) the data in the database for data manipulation and data analysis
• Experience in creating SQL reports, graphical interactive UI and dashboards using QlikSense, Power BI and Tableau from multiple data sources like SQL, Oracle and flat files like CSV, excel etc.
• Strong knowledge on SOA, N-tier Architecture, SOAP, RESTfulWeb Services, API Web Services testing using SoapUI, API testing using Postman and API documentation using JSON and XML
• First-hand working experience in data warehouse related concepts like identifying Dimensions and Attributescreating Dimensional schemas like Star schema, Snowflake schema, Fact tables and Lookup tables. Strong understanding of OLTP/OLAP, Data Marts, Data Mapping, Data Profiling and ETL. Developed ConceptualDataModel and Logical Data Model, Data Normalization and identified key elements, key attributes, their relationships, table structures and aided in database design
• Experience in System Testing, Manual Regression Testing and Pre-Alpha and Beta Testing. Proficient in developing and writing TestPlans, TestCases, TestStrategies and TestScripts.

AREAS OF EXPERTISE:

Banking &Finance Knowledge: Portfolio Management, Wealth Management, Risk & Fraud Management, Loan Origination- Retail & Commercial Lending, Credit Processing, Bill Payment Systems, Credit Risk Management Systems, Mobile Banking, A-IRB RWA, VAR, PD, LGD, EAD, Trade Flow Management, Trade Lifecycle

Risk and Compliance: CCAR, DFAST, BASEL III, SOX, PCIDSS, Operations Risk, Credit Risk, CRA, ECOA, FCRA, FACTA, HMDA, RESPA, Regulation E, FR Y 14 M/Q/A, NACHA, AML - Anti-Money Laundering, BSA, USA Patriot Act.

TECHNICAL SKILLS:

Project, Requirement Management Tools: MS-Project, MS SharePoint, Rally, JIRA, Trello, Confluence, Team Foundation Server (TFS), Slack

Modeling Tools: PowerDesigner, ER/Studio, ORACLE SQL Data Modeler, Visio, Draw.io,Erwin, Smart Draw

Wireframing: Balsamiq, Axure

ETL Tools: Informatica PowerCenter, SQL Server Data Tools-Business Intelligence (SSDT-BI) (SSRS, SSIS, SSAS), Informatica MDM.

Testing Tools: HP QC / HP ALM, Selenium, Cucumber, Load runner, Postman, JMeter, SOAP UI, Swagger

Web Services: SOAP, REST, AJAX, XML, JSON, WSDL, WADL, XSD, DOM

Big Data: Hadoop, Kafka, Hive, Spark, Flume, Zookeeper, Sqoop, Storm, Splunk

Databases: SQL Server, MySQL, MS Access, Oracle 11g, DB2, HBase, DynamoDB

IDE: Visual Studio, Eclipse, Spring Tool Suite

Languages: HTML, XML, JSON, SQL, PL/SQL, SAS Proc SQL, Java, Advanced Java, C, C++, C#

AWS: Amazon EMR, S3, Snowball, Redshift, Kinesis, Lambda, EC2, CloudFront

CI/CD: GitHub, Bitbucket, Maven, Jenkins, Dockers

Data Analysis & Mining: SPSS, Stata, XL Miner.

BI, Analytics &Reporting Tools: IBM Cognos, Tableau, MS office Suite, Qlikview, Google Analytics, SSRS, Power Bi,Zeppelin

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, Arizona

Sr. Scrum Master

Responsibilities:

• Elicited requirements using JAD sessions, Surveys/Questionnaire, Interview sessions, Requirement Workshops, Focus Groups, Interface Analysis and conducted GAP Analysis to derive requirements for Credit processing.
• Assisted in Implementation of a compliance engine with regards to CRA (community re-investment act) Regulations, Fair Lending Compliances (like ECOA (equal credit opportunity act), FCRA (fair credit reporting act), FACTA (fair & accurate credit transactions act)), HMDA (home mortgage disclosure act), RESPA (Real estate settlement procedures act), Dodd-Frank Act and SOX.
• Supported implementation of credit risk scoring engine capturing data from Confidential .
• Worked with independent teams at various levels to ensure common understanding and agreement of deliverables.
• Organized and facilitated Scrum ceremonies including Grooming, Planning, Daily Standup, Sprint Demos, and Sprint Retrospective etc. Served as Agile Coach at various points helping team understanding agile principles.
• Assisted the Product Owner in managing multiple scrum teams. Provided coaching in product vision / roadmap development, estimation games, iteration / increment planning, scrum of scrum meetings, release planning, executive reporting, and managing globally distributed scrum teams.
• Helped Product Owner grooming product backlog and prioritize Product Backlog regularly to meet Release Timelines and to increase value to the business. Made sure teams interacted well during problems and became self-organized.
• Worked with other Product Owners to align the goals of the product and prioritize user stories based on business value and ROI by making sure that the dependencies were addressed before releases.
• Coordinated with Product Owners with regards to Product Backlog, Sprint Backlog, Sprint Burndown charts.
• Worked with Product Owner to calculate team velocity and forecasting deliverables for each sprint. Helped PO defining and breaking user stories and keeping them ready for next sprint before it starts.
• Coached teams to write effective user stories using INVEST criteria, and tasks using SMART criteria, defined Acceptance criteria, and Definition of Done used various Estimation, Planning and Retrospective techniques such as Planning Poker and Star Fish, ORID, and Mad Sad Glad using Go-Reflect board.
• Helped Product owner prioritize product backlog items for developing tasks based on business value.
• Assisted Product Owner and tech lead in defining Acceptance Criteria, DOD and DOR.
• Assisted Quality Assurance team in black box testing, User Acceptance Testing (UAT),Alpha-Beta testing, writing test cases, test plans using feature files in Gherkin’s format on Cucumber.
• Used Version One for managing resources across organization and for drafting user stories and tracking sprint. Worked on Kanban board to track Work in progress (WIP) for each user story.
• Encouraged team to adopt Test driven development (TDD) and Behavior Driven development (BDD) using Cucumber along with Continuous Integration (CI) within ITIL framework.
• Contributed with Quality analysts and testers in system and integration testing along with UAT.
• Made several presentations to the management about the product progress with the help of Burn- Up Charts, and other metrics. Coached teams through planning, standups, demos, and retrospectives and Agile principles.

Environment: SAFe, JIRA, MS Visio, MS Project, Asp.net, C# .net 4.5, MS SQL server 2012, Visual studio 2013, JIRA 7.1, MS Office Suite (MS word, MS Excel, PowerPoint), SSIS, Salesforce Cloud CRM, MS IIS 8.0, SOA architecture, MS Azure DWH, Tableau, OLAP cube.

Confidential, Warren, New Jersey

Scrum Master

Responsibilities:

• Worked closely with the RTE (Release Train Engineer) in organizing PI planning for 9 Scrum Teams
• Conducted meetings with SMEs (Subject Matter Expert) to identify business needs and set up walkthrough meetings with Business Users and Directors
• Helped create wireframe for UI/UX requirements with direction from Product Owner and Presentation Layer from JAD sessions conducted in the requirement elicitation process
• Worked with the PO (Product Owner) on a regular basis to develop a comprehensive backlog of User Stories that define the work that have to be developed by the team using the concepts of Continuous Integration
• Performed Document Analysis to understand the As-Is environment and identified the Functional Decomposition, Systemboundary and Automation boundary including the Database requirements
• Worked with stakeholders and Scrum of Scrum teams to craft a portfolio backlog with goals, purpose andsuccess criteria clearly stated leveraging SAFe framework
• Mapped customer’s requirement in the form of product backlog, divided to use cases, functional flow charts and data flow charts. Formulated user stories by conducting a story writing session with the Product owner and the acceptance criteria for the PSPI (Potentially Shippable Product Increment)
• Coached the team in understanding and visualizing the flow of work and limit WIP using virtual Kanban systems
• Handled requirement churn during the project by performing Impact Analysis. Managed role of Scrum Master and leveraged expertise conducting product backlog refinement, daily standups, sprint planning and retrospective meetings, and defined the Sprint backlog and burn-down chart and maintained stable velocity
• Assisted the team in appropriately slicing and writing User Stories and the Acceptance Criteria to represent unambiguous conditions of satisfaction covering different criterion like Functional Criteria, Non-Functional Criteria and Performance Criteria stating the intent of the story
• Worked with the Product Owner to define a detailed Definition of Done at Story and Sprint level with focus on different test dimensions that pose a risk covering performance, reliability, security, documentation, maintainability and compatibility ensuring major risk areas are covered sufficiently well
• Assisted with all aspects of verification including preparation of Test Cases, Test Plans and assisted the team in executing Functional Testing, Black box Testing, Regression Testing and System Testing
• Assisted the team in creating manual test scripts which the automation team used for automation testing using Selenium andfor performance testing using LoadRunner.Assisted the team in estimating testing efforts, prioritizing and resolving defects/bugs identified during testing
• Developed new Automation test cases and updated existing Automation test cases using Selenium Web Driver and TeamCity to create and run deployment jobs
• Developed the User Acceptance Test(UAT) plan and led the UATefforts, identified user representative and worked with the development team to resolve defects/bugs identified during UAT
• Acted as an agile coach and imparted agile principles and values to key stakeholders, decision makers, infrastructure engineers and the team on how their roles change in an agile environment
• Worked with the team to prepare the user manual and guide to using the automation system

Environment: Scrum, SAFe, MS Visio, Fraud management, Risk management, Asp.net, C#.net 4.5, MS SQL server 2012. Visual studio 2013, JIRA 6.1, Tableau, MS Office Suite (MS word, MS Excel, PowerPoint), MS Project, MS IIS 7.0, SOA architecture.

Confidential, Trenton, New Jersey

Scrum Master

Responsibilities:

• Propelled transition of organization from waterfall/SDLC to Agile/Scrum environment.
• Utilized knowledge of the Dodd-Frank Act, the Bank Secrecy Act, USA Patriot Act, Financial Crimes Enforcement Network ( FinCEN), Office of Foreign Asset Controls (OFAC) regulations, and Sarbanes-Oxley Act
• As Scrum Master facilitated all aspects of the scrum framework, including sprint-planning sessions, backlog-grooming session, daily scrums product demos, sprint reviews and sprint retrospectives
• Utilized Agile Software Methodology using Scrum framework. Actively participated in creating the user stories and prioritizing user stories along with tracking of burn up, burn down charts to estimate sprint delivery
• As Scrum Master maintained the capacity plan, iteration board, sprint backlog, velocity charts and burn down charts.
• Tracked daily issues and dependencies and coordinated with common team to work on the impediment list and created traceability matrix to map requirements with test cases.
• As scrum master communicated dependencies and potential risk to the completion of the sprints including resources, costs and systems.
• Worked closely with QA and Developers to understand functionality, resolve issues and provided feedback to nail down the bugs.
• Maintained a close and strong working relationship with teammates and management staff to achieve an expected QA result for the project team.
• Conducted project related Presentations periodically to the management and end users during various phases of Software Development Life Cycle SDLC
• Provided collaborative working environment and transparency for the team to perform efficiently productively.

Environment: Waterfall-Scrum Hybrid, MS office Tools (Word, Excel, PowerPoint and Visio), Informatica PowerCenter, Horton Works Data platform, Hive, Spark; Hadoop Kafka, Storm, HBase, Flume, Splunk, Sqoop;Jira (6.0), HP ALM, HP UFT (11.5) Oracle (11g), MS Visio (15.0), Red Hat JBoss BPM 6.0, Zookeeper, Helix; Balsamiq2.2, Eclipse, Maven, Java, GitHub, Tableau.

Confidential, Lexington Ave, New York

Business System Analyst

Responsibilities:

• Elicited business requirements for the project using interviews, document analysis, surveys, site visits, use case scenarios.
• Documented Functional requirements & business requirements to create AS-IS and TO-BE business process models.
• Conducted Joint Application Development (JAD) sessions with Subject Matter Experts (SMEs).
• Understood the Business process flow for better reporting and analysis.
• Responsible for preparation of Business Requirement Document (BRD), Functional Requirement Document (FRD) and System Requirement Specification (SRS).
• Used Visio to create process flow diagrams for management and logical mapping of different aspects of the process.
• Devised UML diagrams (Use Cases, Activity, Sequence and Class Diagrams) to capture the dynamic behavior of different applications.
• Prepared Requirement Traceability Matrix and interacted with QA team to ensure quality of software.
• Used SQL queries to extract data for report generation and Minus queries to narrow down data to only key components.
• Recorded Data Mapping documents of various HTML fields to XML tags and further onto tables stored in database, after coordinating with the team, business users & other analysts.
• Used SSIS for ETL process to map data and assemble data repository and created data marts.
• Analyzed and documented domain specific APIs while conducting the Interface Analysis, to interpret the data formats in their WSDL/WADL for a thorough understanding of Business Requirements.
• Documented RESTAPI via JSON using documentation tools (Swagger), used Swagger Specification and converted it to API documentation and used Plugins for integration with ASP.net.
• Reviewed and assisted in Stress Testing techniques, scenarios and reports generated by the bank.
• Designed Test Plans and Test Cases and assisted QA teamsin User Acceptance testing (UAT).
• Assisted in smoke & sanitytesting, regression testing and system integration testing (SIT).
• Utilized SAS (Proc SQL) for report generation on data to be analyzed from data warehouse and data marts.

Environment: SDLC Waterfall, MS project, MS office (Word, Excel, PowerPoint), MS Visio, HTML, CSS, JavaScript, Asp.net, C# .net, SSIS, MS SQL Server 2008, Base SAS, PROC SQL, SAS MACROS, Swagger.

Confidential

Business Analyst

Responsibilities:

• Conducted interviews with project managers, SMEs, business users to collect requirements and business process information.
• Interacted with customers and internal stakeholders to gather user requirements and their expectations from the system to create Business Requirement Document (BRD), Functional Requirement Document (FRD) and System Requirement Specification (SRS). Created UML Diagrams using MS Visio.
• Teamed up with the credit allocation department to perform market survey and learn client requirements to assist the technical team in Software development.
• Used SQL queries to retrieve data such as Select queries, nested queries, Joins, Unions etc.
• Used SharePoint 2010 for content management and document management.
• Analyzed, documented and tested various 3 rd party APIs, for a thorough understanding of their request/response data formats.
• Assisted in automation and manual testing and in preparation of UAT test plan, Test Cases, Testing Cycle schedules, Test Scenarios and implemented them with QA team.Managed test cases and logged defects using HP ALM tool.

Environment: Waterfall, HP ALM, MS Project, MS Visio, MS SQL Server 2008, SharePoint 2010, MS Office (MS Excel, MS Word, MS PowerPoint), Tableau 6.0, SOAPUI.

Confidential

Jr. Business Analyst

Responsibilities:

• Networked with Subject Matter Experts, Project Managers and Process Analysts to understand the business process, gathering Business Requirements and identified enhancements.
• Assisted other analysts during sessions like Joint Application Design (JAD), Joint Requirement Development (JRD), andRapid Application Development (RAD) with various Subject Matter Experts.
• Assisted to author functional requirements and business requirement documents and provided guidance to QA team.
• Worked closely with the development team to verify that business needs are fulfilled, and deliverables are produced within a specified budget, quality and time.
• Created Requirements Traceability Matrix (RTM) using MS Excel.
• Developed UML Diagrams (normal flows/alternative flows) for modeling dynamic aspects of Online Banking System.
• Utilized SQL Select queries to analyze the data in automated systems for activities like requirement management and testing.
• Worked with the QA team to design Test Plan and Test Cases for the User Acceptance Testing (UAT).
• Utilized Tableau 5.0 for reporting purposes and generating useful business insights.

Environment: Waterfall, MS Visio, MS Office Suite (Access, Excel, PowerPoint, Word), MS Project, HP QC, HTML, XML, Tableau 5.0.

Confidential

SQL Developer

Responsibilities:

• Maintained SQL databases of different electronic components for safety electronics.
• Assisted data architects while determining database structures to properly define requirements, operations and applications.
• Converted integrity constraints - primary and foreign keys, unique and check constraints.
• Created Stored Procedures to make it easier for Supervisors to view data, saving overall compilation time.
• Created Triggers to make sure no duplicate records exist in database and gauge changes made to the database.

Environment: Waterfall, MS Office (Excel, Access), MS SQL Server 2008, MySQL Workbench, SharePoint 2008, SSRS 2005.