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Edi Analyst/programmer Resume

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Thomasville, GA

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TECHNICAL SKILLS:

Programming: X12, C++, Java, SQL (Oracle 9i)

Software: Microsoft Office Suite, Microsoft Visio, SAP, Crystal Reports 2008, Windows (2000, XP, 7), HEAT Service & Support 9, Sterling B2B Integrator 5.2.4, Sterling B2B Integrator Map Editor, Ipswitch WS FTP Professional 12.3, Business Objects

PROFESSIONAL EXPERIENCE:

Confidential, Thomasville, GA

EDI Analyst/Programmer

Responsibilities:

  • Monitoring and troubleshooting system, X12 (850, 810, 855, 875, 880, 820, 812, 860, 944, & 945), flat file, and SAP errors in an 24x7 on call rotation
  • Researching IDoc issues in SAP using transaction codes like VA03, VF03, XD03, WE02, & WE09
  • Creating variants in SAP to serve as reporting tools to monitor the status of IDocs
  • Streamlining and documenting current processes to facilitate efficient system usage and training for new employees and off - shore team
  • Working with internal & external customers through the SDLC - determining needs, developing and testing, documenting, implementing, and providing post-production customer service
  • Developing new and re-engineering old maps, code lists, and envelopes using IBM Sterling Integrator 5.2.4 to fit the needs of X12 (850, 810, 855, 860, 875, 880, 820, & 879 transactions) and flat file customers
  • Setting up trading partners for EDI compliance in SAP using transaction codes like WE20, VOE4, & VOE2

User Services Analyst

Confidential

Responsibilities:

  • Assisted users from their 44 bakeries across the United States as 24/7 first-level support with technical issues, security requests, and account maintenance
  • Ran reports and monitored processes in Business Objects/InfoView, Redwood Explorer, and SAP for the sake of business continuity
  • Created diverse types of reports using Crystal Reports 2008 that were published to IT management every week, period, and quarter
  • Served as administrator for HEAT 9

Confidential, Tallahassee, FL

Computer Operator

Responsibilities:

  • Assisted roughly 17,000 employees state-wide as first-level support with technical issues
  • Routed incidents to corresponding teams for next level assistance

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