SUMMARY:

• Workday Business Analyst/ QA Analyst with over 10+ years of extensive experience in the all phases of project life cycle including requirements, analysis, project planning, scheduling, testing, defect tracking, quality assurance (QA/UAT), management, reporting, documentation and implementation of business application systems. Interface heavily with Business User Groups.
• Expert project mediator, effective communicator with senior and mid - level management, business and IT staff. Experienced in organizing productive training sessions, cross-functional and international team meetings.
• Extensive experience in multiple Global Workday implementations.
• Has extensively worked in Analysis, Requirements gathering, Design, Development, Testing and Maintenance of Workday Projects.
• Possess an excellent understanding of Human Resource Business Processes comprising of the life cycle of an employee, Core HR, Time Management, Talent & Performance, Recruitment, Compensation, Payroll, Employee Self-service and Manager Self Service
• Experienced in Workday Integrations, iLoad, Workday Data Migration and Workday Reporting.
• Workday training includes Fundamentals, Simple Inbound/Outbound Integrations, Business Processes, Calculated Fields, Report Writer, and Security Fundamentals.
• Hands on experience with Payroll Administration and Organization Management
• Involved in Workday Functional HCM configuration with responsibilities including Staffing Models, Job and Positions, Compensation, Defining Business Processes and Security Groups, Customized Report Generation.
• Hands on experience with E2E and parallel testing for Workday HCM and Workday Payroll.
• Experience testing the integrations with third party applications to and from Workday.
• Experience working with calculated fields for Custom Reports in Workday
• Extensive experience in SQL Server database design and maintenance by developing T-SQL queries, stored procedures, functions, tables, indexes, constraints, views and triggers.
• Thorough understanding of all phases of the Software Design and Development Life Cycle (SDLC) and methodologies like Agile/Scrum and Waterfall including prototype development etc.
• Involved in QA/Testing processes like User Acceptance Testing (UAT) and System Integration Testing (SIT). Experience with JIRA, Bugzilla, Clear Quest.
• Excellent knowledge in Global Human Capital Management (HCM) and Global Payroll, Taleo (ATS), Recruitment Management System (RMS), Peoplefluent (Talent Management)
• Experienced in identifying Gaps, Process improvements and mapping with Workday Best Practices
• Redesigned the HR business processes based on the identified gaps
• Completed test plan and project communication plan with a full control on the Defect and Change management log.
• Expertise in QA Testing methodologies, requirements gathering, generating Test Plans, Test Cases and Change management/Defect Management and Bug reporting using TestDirector/QualityCenter.
• Experience with Manual Testing, Quality Analysis process: Smoke/Sanity testing, Unit Testing (JUnit), Hands on with Load testing, Functional testing & Regression testing for applications using LoadRunner/QTP.
• Expertise in Functional, GUI, Database, Regression, Browser compatibility testing, Load and Performance Testing.
• Highly experienced serving as liaison between both onshore and offshore and managing and co-ordinating during all phases of Testing cycle.

TECHNICAL SKILLS:

Methodologies: Rational Unified Processing (RUP), AGILE Methodology, Joint Application Development (JAD), Rapid Application Development (RAD), Aspect Oriented Programming (AOP) and Unified Modelling Language (UML)

Operating System: Linux, Unix, Sun Solaris 8, 9/AIX, Windows XP/NT/2000/2003 Server

Test/Defect Tools: HP Quality Center, QTP, Manual Testing, LoadRunner, WinRunner, IBM Rational Clear Case/ClearQuest

RDBMS: Oracle 8i/9i/10i, MS SQL Server, MS Access

Business Modelling Tools: MS Visio, MS Project, UML Requisite Pro, Rational Rose, Rational Requisite Pro.

Databases/Query Tools/Web: Perl/CGI, ANT, UNIX Shell, Java, J2EE, HTML, DHTML, XML, Java Script, VB Script, PL/SQL, .Net, ASP, MS Access, JSP, Visual Basic, Dream Weaver, C,C++,C #.

Additional Skills: Microsoft Office, MS ACCESS

PROFESSIONAL EXPERIENCE:

Confidential, GA

Workday Analyst

Responsibilities:

• Responsible for leading Business System Analysis and QA activities for HCM-Human Capital Management Workday, Benefits Administration Outsourcing and Talent Management implementations projects.
• Worked and Coordinated with Technical Lead and Project Manager on large HR, Payroll, and HCM Workday implementations.
• Involved with implementation of Workday Core HCM, Benefits, Payroll and Compensation.
• Setup Compensation Eligibility Rules based on compensation grades and job profiles.
• Observe the standards and procedures established by the project office and Track business needs during development phases in Business Life cycle.
• Worked in Agile/Scrum environment.
• Help team in maintain functional configuration workbooks of the Workday application.
• Worked and detail knowledge on Workday HCM data conversion process.
• Worked on Compensation Components and created compensation eligibility rules based on management levels, job profile, and job family.
• Worked on creating Salary plans, Hourly plans and Allowance plans.
• Partially involved in creating benefit plans, benefit groups, benefit eligibility rules as per the client requirement and add them into enrolment plans and manage the enrolment rules.
• Responsible for performing Gap Analysis (investigation) of HCM Workday functionality and provide recommendations for implementation and enhancement
• Analyzed and Developed Use Case Scenarios for HR, Payroll, time and compensation management and benefits
• Created QA documentation including test plans and test cases.
• Executed test scripts and test plans.
• Developed test procedures, test scenarios, and test cases;
• Documented and communicated the results.
• Extensively involved in testing of Workday HR Personal Administration, Time Management and Payroll.
• Performed different type of testing including Functional testing, Regression, Accessibility/Security testing.
• Conducted Workday Merit Roll up testing in a tenant which helped to launch annual merit roll up in production environment on 2016.
• Worked on supervisory misalignment research for 38 supervisory organizations. This involved looking up each teammates and their respective managers’ work history to find the date on which the misalignment occurred and the reason for the same.
• Defined business terms for HR directory, created an advanced report in Workday and also created an alert based on it.
• Edited Business Process for job change to remove check list for transfer and also tested if the task is working properly
• Edited Business Process for termination to remove check list for termination and also tested the task.
• Implemented the task in the production environment after there were successfully tested in the sandbox.
• Worked on the project related to pay group and pay rate misalignment.
• Managed UAT/User Acceptance Testing process for HR business partners.
• Responsible for regular status report sharing the progress on test execution and defect management and chaired meetings showing progress and future testing efforts.
• Organized defect review meetings to explain and prioritize the issues to business and development teams and work with the development team to resolve issues using SharePoint.
• Solved helpdesk cases and provided answers/ solutions for the implemented HR functions of personnel administration, organization management, compensation management, benefits and manager self-service.
• Participated in other cross-functional process improvements as necessary.

Confidential, OH

Workday Analyst

Responsibilities:

• Inherited disparate cross-functional teams and through team-building, cross-training, and skills building created a single team of global testers for the project.
• Chair review meetings with project team stakeholders such as HRIS Leads, Talent Acquisition teams, etc. to review Blueprint Documentation, Integration design documents, Testing documentation such as Testing Strategy, Testing Plans, test scenarios globally
• Responsible for requirements gathering and working sessions for the inscope Business processes, Talent and Performance modules, Payroll integrations, etc.
• Involved developing integration design documentation and functional specifications for integrations including Taleo, PeopleFluent, Payroll and other 3rd party integrations in Workday
• Created data flow diagrams for all Business Processes like Hire, Job Change, Promote, Transfer, Terminate, Compensation changes, Employee Self Service process, Manager Self-service processes, Talent and Performance modules, job requisition creation, management, and fulfillment
• Worked on documenting and configuring workflows for recruiting such as job requisition, candidate management, referrals, hiring, offer management and onboarding
• Involved in understanding the current HR and Payroll business process, defining testing scope of the project along with Business Rules
• Reviewed and perform gap analysis technical and non-technical business solutions to assess the ‘AS IS’ system of records and the ‘TO BE’ required for the successful integration of Taleo
• Created data mappings for integrations and reports based on current requirements for ATS and Workday
• Configured BP’s for compensation and changes to the security roles
• Administered security groups through domain security policy and business process security policy.
• Set up delivery notifications for the business processes in tenants.
• Created and reviewed Test Strategy, Test Plans for Functional, Integration, End to End testing, Parallel Acceptance and User Acceptance Testing with the PMO team, Implementers and Project Owners
• Led Workday HCM Testing which includes System, Integration and End to End Testing, Parallel Acceptance Testing, User Acceptance Testing(UAT)
• Led the effort on Taleo, PeopleFluent, Talent module testing
• Led the Defect Management process and maintain the test scenarios, requirement traceability matrix in OnePlace SharePoint location and logged and tracked defects in OnePlace SharePoint location.
• Chair defect review meetings with Implementers, global HR Unit Leads, PMO and testing team.
• Responsible for creating Closure reports for each testing phases in accordance with Audit compliance and getting approvals on the same from the Project Owners.

Confidential, MN

Workday Business Analyst /QA Analyst

Responsibilities:

• Heavily involved in full Workday implementation (phase 2) for Confidential .
• Reviewed and perform gap analysis technical and non-technical business solutions required for the successful development and implementation of new Taleo to Workday functionality and applications.
• Developed requirement documentation for all inscope business process, Taleo processes and integrations, Talent and Performance module, Peoplefluent, Onboarding module, Compensation and Payroll by working closely with the HRIS, Talent Acquisition team and global HR Partners.
• Developed end to end work flow testing of all in-scope business processes Taleo processes and integrations, Talent and Performance, Onboarding, Compensation and Payroll
• Development of design documentation for inscope interfaces to and from Workday including Taleo and other 3rd party systems
• Responsible for developing functional specifications for inbound and outbound interfaces to and from Workday Taleo, Kronos and other third party systems.
• Organized, coordinated and performed Taleo - ATS (Applicant Tracking System) integration and testing with all the other critical upstream and downstream integrations such as Taleo Requisitions, Cost Center, Hiring Manager, Process level and Work Location (Outbound), Taleo EIN (Inbound), Taleo (Email addresses)
• Hands on experience in organizing, conducting and performing PY system integration and E2E testing of the critical integrations
• Worked on creating and maintaining security groups through domain security policy and business process security policy.
• Workday Compensation Workday Payroll Workday Talent Workday Benefits Workday HCM Workday Recruitment
• Workday Compensation Workday Payroll Workday Talent Workday Benefits Workday HCM Workday Recruitment
• Workday Compensation Workday Payroll Workday Talent Workday Benefits Workday HCM Workday Recruitment
• Workday Compensation Workday Payroll Workday Talent Workday Benefits Workday HCM Workday Recruitment
• Involved in data transfer from tenants to SFTP, FTP Server, iLoads and Solution.
• Responsible for creating and reviewing Test strategy, Test plans, documentation for Business Process testing, Taleo testing, Integration testing and Payroll testing.
• Managed, coordinated and responsible for the testers globally.
• Led and responsible for Functional testing, Integration testing including, Unit testing, End to End testing, User Acceptance testing, Regression testing.
• Prepared and shared recommended approach and plan for Global phased roll out of Payroll Integration
• Led the Defect Management process and maintain the test scenarios, requirement traceability matrix in HP Quality Center and logged and tracked defects in HP Quality Center.
• Provided round the clock support post Go-live for in running and monitoring the critical integrations until it was scheduled to run automatically
• Implemented, gathered, and reported team dashboard and project metrics from HP Quality Center which demonstrates business value and showing continuous improvement.

Confidential, Iowa

Workday Business Analyst

Responsibilities:

• Gathered and analysed requirements for migration from PeopleSoft 8.51 to Workday
• Conducted working sessions with USA, UK, Canada, APAC, EMEA countries local HR SMEs and also walk-through of the WD Business Processes and Payroll integration test scenarios
• Documented workflow, configurations, business process for Talent and Performance module using Excel, MS Project and Visio for Taleo(ATS) integrations.
• Developed End to end work flows for all business process including Taleo.
• Worked on chevrons and Gap analysis for Talent and Performance modules, inscope business process, integrations to third party systems and Payroll.
• Served as a Coordinator for the final stage of the PeopleSoft to Workday migration. Conducted project management duties of global teams for Performance Management and Benefits modules.
• Involved in managing project plan, documented and updated tasks, key milestones, RAID log, elevated risk and issues to PMO
• Drafted PowerPoint slides templates for reporting to PMO; scribed and transcribed meeting/minute notes - sending approved meeting notes to all team members. Logged any action items and followed up with appropriate parties.
• Developed plan for Tenant Management strategy from inception to Go-Live
• Involved in testing Time & Labor Management integrations (Kronos) with Workday along with 23 other integrations.
• Collaborated with Payroll team in order to confirm payroll testing results using Kronos correspond to actual payroll results generated from existing time clocks; reporting inconsistencies to Project Management team and implementers.
• Participated in parallel testing of the ADP EV5 payroll system in order to ensure payroll results corresponded to payroll results of the existing system.
• Created and maintained library of Test Plans and Test Scenarios in HP Quality Center & SharePoint.
• Led and manage Unit testing, Functional testing for Business Processes, Integration testing, End to End Testing, Parallel Acceptance Testing (Payroll testing), User Acceptance testing, Regression testing.
• Led and responsible for the Defect Management process and maintain the test scenarios, requirement traceability matrix in HP Quality Center and logged and tracked defects in HP Quality Center.
• Workday Compensation Workday Payroll Workday Talent Workday Benefits Workday HCM Workday Recruitment
• Conducted defect triage meetings to with the Implementation Partner to review defects and next steps.

Confidential, NJ

Sr. Business Analyst

Responsibilities:

• Implemented an integrated RUP solution with complete line of traceability for all the artifacts of development projects
• Collaborated with Fixed Income Sales and Trading Group, Analysts and Portfolio Managers, Performance Measurement, Marketing and Client Reporting Teams
• Involved in requirement gathering using Visual Paradigm, which included interviews, brainstorms and meetings with stakeholders.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Extensively involved in all the waves to make sure documented functional requirements are met.
• Maintained, tracked and evaluated stakeholder requests for enhancements and changes using Rational Clear Quest, and presented change request to Change Advisory Board (CAB)
• Identified and created all necessary Business Use Cases from requirements, created UML Diagrams including Use Cases Diagrams, Activity Diagrams, Sequence Diagrams, and Class Diagrams.
• Used Microsoft Project to manage schedules, deadlines, resources and collaborate on the project.
• Responsible for creating UAT Test Plan, creating defect logs, Execution logs, RTM, Identifying Testing Scenarios.
• Participated in Bug-Review meetings with software developers, QA Engineers, Managers and suggested enhancements to the existing application from business perspectives.
• Conducted daily defect report meetings with business analysts, developers and third party vendor for testing and reporting on a regular basis.
• Responsible for implementation of Defect Management/Change Management process, using HP Quality Center to support and manage defects and new requirements.
• Cooperated and performed with development group to resolve the difficulties came across in a test execution.

Confidential, MN

Sr. Business Analyst

Responsibilities:

• Identified, prioritized, and tested essential business functions and products to assure compliance with cross-commits, third party vendors, management and internal teams.
• Involved in conducting IQA and EQA reviews with Business and Cross- commits to ensure integrity during the full project life cycle.
• Created Activity Diagrams & Sequence diagrams describing carrying out of actions in MS Visio.
• Performed Gap Analysis to assess the “AS IS “ and “TO BE” scenarios
• Participated in testing strategy and document it in a test plan which contains purpose, test types, schedule, scope, roles, entry and exit criteria, defect workflow, test deliverables, risks, assumptions, constraints & dependencies.
• Collaborated with business, and developers to finalize the scope of testing
• Designed and developed Requirement specifications and design documents.
• Designed and implemented Defect Management/Change Management process, using HP Quality Center to support and manage existing and new defects. Documented testing defects and worked with cross commits, Business and third party vendors by providing Defect tracker and Defect Status Reports daily.
• Prepared RTM (Requirement Traceability Matrix), wrote UATs scripts. Consolidated Business Requirements, User Requirements and System Requirements and uploaded into HP Quality Center.
• Involved in Integration testing, Functional Testing, Black Box Testing, User acceptance testing and System testing, and entered defects in HP Quality Center.
• Extensive use of MS- Access and SQL to analyse and create data mapping.
• Coordinated with cross-commits, Brokerage, DMU, Di-COE both onshore and offshore and updated throughout all phases of SDLC.
• Participated in development of products across cross-commit identifying data elements and commission reconciliation processes to ensure data integrity of entire trade operation.
• Provided end user training and documentation. Worked with stakeholders in UAT environment to ensure Business requirements are tested properly.
• Responsible for integrating and maintaining documentation on Clarity using AQMS (Ameriprise Quality Management System)
• Workday Compensation Workday Payroll Workday Talent Workday Benefits Workday HCM Workday Recruitment

Confidential, Carbondale, IL

QA Analyst / Tester

Responsibilities:

• Performed internal & External review of Test plan and Test cases.
• Built setup on Test environment and installation Testing.
• Used Quality Center for storing test cases and QTP scripts, also used Team Track for defect tracking and reporting purpose.
• Analyzed research on operational procedures and recommend changes for improvement with an emphasis on automation and efficiency.
• Performed quality assurance functions covering the full software development life cycle, including development and implementation of test plans, test infrastructure and project plans.
• Conducted overall quality assurance responsibilities including writing test plans, detailed test cases, test scripts, and test automation development, test execution, defect reporting and tracking, full documentation, and supervision.
• Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing & reviewed their consistency with the business requirements.
• Performed White Box, Black Box, and Usability Testing
• Coordinated and ensured environment setup and availability of infrastructure required for testing.
• Documented the outcomes of all the testing in MS Word and MS PowerPoint
• Developed automated Test Scripts in Win Runner using Test Script Language (TSL) for Functional Testing, Regression Testing, Data Driven Testing, Usability Testing, and Verifying Specific content through using Checkpoints
• Workday Compensation Workday Payroll Workday Talent Workday Benefits Workday HCM Workday Recruitment
• Workday Compensation Workday Payroll Workday Talent Workday Benefits Workday HCM Workday Recruitment