Business Analyst Resume
CAREER OBJECTIVE:
Seeking a full time position as a Sr. Business Analyst, where my unique combination of skills, strong background in IT and an ability of being an excellent team member would be of mutual benefit
SUMMARY:
- Three years of IT experience with the ability to work independently and manage business expectations with a delivery-focused approach to work; ability to build and maintain strong working relationships with senior and junior business sponsors, as well technical specialists.
- Extensive experience in financial services, insurance and retail.
- In-depth knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases such as Requirements gathering, Analysis/Design, Development and Testing
- Expertise in all phases of the system development life cycle: including gathering business requirements, writing functional specifications, conducting data analysis, complex data mapping, ensuring data quality and delivering business intelligence.
- Strong analytical, problem-solving and communication skills, with particular emphasis on clear, detailed Business Requirements and Functional Specifications
- Ability to understand, analyze and design business processes and workflows with the objective of providing recommendations for the best use of technology for improvement.
- Experience in working with end users and the QA team for developing use cases, test cases and test plans.
- Experience in helping end users and development teams design efficient User interfaces and Workflows.
- Expertise in Problem Identification and Solution, Analysis, Design and Implementation
- Excellent problem solving skills and proficient in managing teams located at various locations.
EDUCATION:
Master of Science, Computer Science,
Bachelor in Engineering, Computer Engineering
WORK EXPERIENCE:
Confidential,Parsippany, NJ Oct 2009 – Present Business Analyst (Consulting)
Responsibility:
- Participated in custom EDI development projects, promoting and upholding quality standards throughout SDLC
- Coordinated the gathering of business requirements with Global Ops, Inside Sales, and Integration Project Managers
- Prepared Business Requirements Documents (BRD) for OS.com website (Ocean Schedules and White Labels).
- Analyzed Business Requirements and created Workflow diagrams for INTTRA’s I-ACT, I-Desktop and I-Link products.
- Developed and implemented business test scenarios and test data
- Provided necessary data to Quality Assurance team so that they could verify the output with input using the Data Requirements, Functional Specifications, Data Map and EDI Standards developed by me.
Technological skills: EDI, MS Visio, MS Office 2007, Oracle, .NET, Mercury Quality Center, SSH Client.
Confidential,Montvale, NJ Jan 2008 – Oct 2009
Senior Quality Assurance Analyst (Consulting)
Employee of Consulting company: Millennium Consultants, Inc.
Responsibility:
Includes testing and managing tax audit tools such as AACT (Activity Audit and Customization tool) and KAT (Knowledge Authoring tool) which is being used to customize eAudit application of KPMG Inc. eAudit is a web based client/server application. This application is used by KPMG Inc. to approve or disapprove any business engagement with potential clients. The risk of the potential engagement is evaluated based on Questionnaire and the scores associated with the workflow.
AACT and KAT:
- Used ClearQuest to keep track of defects.
- Prepared system test plan, system test cases and the executed those test cases.
- Executed test scripts to verify that the software is operational and meets requirements and design specifications.
- Actively involved with developers, business analysts and business users to determine test requirements and translate these requirements into test plans.
- Created a matrix for test cases based on pass/fail executed during the testing phase
- Documented positive and negative test cases.
- Wrote SQL queries to verify data with the Front-end and Back-end database.
- Involved in Functional, Unit and System testing to ensure all aspects of the system are functionally correct. Analyzed the test results and generated reports on status of defects repair progress.
- Performed Functional and Regression testing on different platforms with different operating systems and Browser versions.
- Performed manual checks for links, scripts, images and proper layout.
eAudIT:
- Developed test procedures, test plans and test cases according to business requirements.
- Did manual testing, regression testing, GUI, and functional testing of some screens.
- Actively involved in various phases of the testing cycle such as System, Functional, Regression, Integration, and End-To-End Testing.
- Actively participated in weekly meeting focused on resolving technical anomalies in the testing process.
- Executed SQL queries on the Database in order to view the successful SQM records.
- Did Backend testing of application to check whether data was going on proper and designated database tables.
- Performed functional, system and integration testing.
- Prepared test cases for periodic update and Autoconnect features of the product.
- Involved in the preparation of test matrix.
- Used ClearQuest for defect reporting.
- Maintained detailed logs of test activities in Mercury Test Director
- Prepared Test Summary Report.
Technological skills: .NET, SQL Server, Microsoft Excel, Microsoft Word, ClearQuest, Groove, HP Mercury tools (Quality Center Suite, QTP and LoadRunner), Capability Maturity Model (CMM), Siebel testing methods and concepts
Confidential,Futures Backoffice, Jersey city, NJ June 2007 – Jan 2008
CAPP Summer Intern (Internship)
Responsibility:
- Gathered requirements from end users of all the regional offices and business units and prepared Business Requirements Documents (BRD).
- Analyzed Business Requirements and create Workflow diagrams.
- Developed use cases and activity diagrams to model processes
- Tested the application thoroughly. Manual Tests involved Functional testing and Integration Testing.
- Participated in Project Management duties such as prepared weekly status reports for senior management on the progress of the project, delivery schedules and commitments from different sub-groups such as QA, Development, Design and Requirements team.
- Used MS Project to assist Project Manager in creating Project Plans.
- Analyzed test results and created reports based on software testing.
- Tracked and reported system defects and recommended enhancements that needed to be made to new and existing functionality
Technological skills: UML, RUP, Rational Requisite Pro, MS Visio, MS Office2000, Oracle, Java, PeopleSoft.
PROJECT EXPERIENCE:
Confidential,Newark, NJ Jan 2007 - Dec 2007
Research Assistant (Master’s Project)
Responsibility: Assisted Dr Perl and Dr Geller with following research: Theory and Applications of Object oriented databases, Artificial intelligence including semantics of object oriented databases, medical vocabularies and terminologies, knowledge representation and web mining.
Technological skills: Java, JDBC, Protege and Oracle
Confidential,Mobile Game June 2005 – May 2006
Confidential,New Mumbai
Junior Software Developer (Bachelor’s Project)
During the senior year of my Undergraduate degree, my group developed a Java based game for Reliance InfoComm. Built for cell phones based on CDMA Technology which requires Reliance application platform. This game uses combination of English and Mathematical knowledge. This experience has been instrumental in honing my leadership skills.
Technological skills: J2ME, RAP(Reliance application platform)
Accomplishments: Demonstrated leadership by initiating a change in development strategy, resulting in a significant profit to company.
TECHNICAL SKILLS:
Business Analysis Skills: Requirements Gathering, Preparing BRD, FRD, Data Analysis, Gap Analysis, Feasibility Study, Use Case Modeling, JAD Sessions.
Project Management Skills: Expertise in MS Project, Rational Rose, Microsoft Visio 2003, MS word, MS Excel
Methodologies: SDLC, RUP, UML
Modeling Techniques: Use case diagrams, activity diagrams, sequence diagrams
Testing Tools: Win Runner, Load Runner, Mercury Test Director.
Version Control Systems: Rational Clear Case
Operating System: Windows 95/98/NT/2000/XP
Database: MS SQL Server, MS Access
