Business Analyst Resume
Professional Experience
Confidential,New York, NY 2010 – Present Business Analyst
Gathered and documented business requirements and functional specifications for compliance projects
- Created requirements and specifications necessary for ratings systems to comply with new rules issued by regulatory agencies (e.g. EU)
- Developed prototype using MS Access and VBA to manage compliance with analyst rotation policies
- Created specifications for control reports to monitor changes to ratings databases
- Documented procedures and created training materials for new system features
- Participated in planning sessions for enhancement of project development methodologies
Designed tools used by KPMG professionals to deliver audit and advisory services worldwide
- Designed workflow tools used by KPMG’s advisory practice for service delivery
- Gathered business requirements from geographically dispersed stakeholders through the use of focus groups and JAD sessions
- Acted as liaison with development, engineering and QA teams to communicate stakeholder requirements and represent the interests of business sponsors
- Created wireframes and screen mockups to support functional specifications for SharePoint configuration and customization
- Created uses cases to support business requirements and functional specifications
- Created business process diagrams to support functional specifications
- Developed database schema for KPMG’s online audit tool
- Created technical specifications for opportunity and client management systems
- Authored test plans and test scripts used for QA and UAT activities
- Managed and participated in regression testing of new code releases
Implemented search technology used within KPMG by 146,000 users in 46 countries
- Managed end-user pilot program conducted to evaluate search tools for KPMG’s global intranet and internet products
- Led project to implement Google’s intranet appliance as the firm standard for searching internal content
- Configured the Google search appliance and established parameters included in the search index.
- Responsible for operational activities associated with deployment of collaboration products including SharePoint and Documentum eRoom
Created blueprints for $50 million SAP implementation
- Documented business process procedures for SAP reporting tools that were implemented as components of KPMG’s opportunity and engagement workflow systems
- Developed internationalization and risk management requirements to be included as standard features within relevant global applications
Identified and presented requirements to enhance KPMG’s internet presence
- Created requirements and functional specifications for KPMG’s Alumni website and developed an approach for incorporating social networking features
- Implemented a subscription service using UnityMail for internal and external publications
Developed and managed requirements to support firm wide infrastructure projects
- Provided analytical support for the rollout of new operating systems (Vista and Windows7) associated desktop tools and Office Communications Server 2007
- Designed tools used to improve the quality of Active Directory information
- Formulated requirements and performed testing of performance and personnel management systems
Established methodologies for managing requirements throughout the SDLC
- Worked with other business analysts to establish consistent procedures to support application development including implementation of requirements management tools (DOORS and Rational Requisite Pro)
- Analyzed proposals to negotiate project scope and define business analysis activities
- Managed selection and implementation of a reporting tool (Microsoft SQL Reporting Services) for use as the firm’s global standard
- Conducted QA and UAT activities using HP Quality Center for defect tracking
- Proficient in a wide range of Microsoft tools including: Access, Excel, Outlook, PowerPoint, Project, SQL Server, SSRS, Word, VBA and Visio
Developed databases used by the legal department to manage payout of insurance settlements
- Worked with insurance specialists to build an Access database to manage claims and allocate costs to insurance companies participating in asbestos settlements dating back to 1936
- Developed records retention database for the Intellectual Property Division
- Created interface with TyMetrix general ledger system
Integrated systems acquired with the purchase of Amerada Hess’s fleet of 13 tugs and 16 tank barges
- Directed transition of dispatch and invoicing system from Amerada Hess to Hornbeck Offshore Transportation
- Upgraded database from SQL Server 6.5 to SQL Server 7.0
- Upgraded user interface from Access 97 to Access 2000
- Created interface with Safenet purchasing system
- Integrated invoicing system with Great Plains general ledger system
Implemented new information management systems and reports using SQL Server, MS Access and VBA
- Created analytical tools that allow dispatchers to monitor compliance with the terms of the charter agreement between Amerada Hess Corporation and Hornbeck Offshore Transportation
- Developed system to manage ship activity at company owned docks
- Produced reports to comply with the requirements of state and federal regulatory agencies
- Developed reports to provide IPO information to external stakeholders
