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Business Analyst /developer Resume

Quincy, MA


Business Analyst with over 15 years of experience supporting business solution software and analyzing business operations in mainframe and UNX based systems seeking opportunity in the Business Analyst arena. I possess the skills required to succeed as I have years of experience developing systems requirements and detail specifications as lead developer for HPE and Ahold USA. During my tenure with HPE promoted to team lead for all Stop & Shop In - store applications. Managed a team of 12 off-shore and on-shore resources in the development and maintenance process.


  • Project Design/ Scope Management
  • IBM Mainframe Expertise
  • Establishing Priorities and Schedules
  • Employee Training and Mentoring
  • Client Relations
  • Risk and Conflict Management
  • CA ENDEVOR / Dimensions
  • Software Configuration Management
  • DB2 SQL
  • User Acceptance Testing
  • SSRS (MircoSoft Visual Studio)
  • Joint Application Development (JAD)
  • AIX / UNIX


Confidential, Quincy, MA

Business Analyst /Developer

  • Experienced Business Analyst using Lean Six Sigma (DMAIC) process model in software development projects.
  • Facilitated meetings with clients to document requirements and explore potential solutions.
  • Analyzed client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
  • Communicated client’s business requirements by constructing easy-to-understand data and process models.
  • Engaged stakeholders to gather software requirements and business rules and ensure alignment with multiple development teams.
  • Fully participated in detail design specifications documentation processes and GAP analysis.
  • Fully participated in change release management (CRM). Conducted all levels of UAT including functional, regression, user acceptance, integration and performance.
  • Served as situation leader for both client and technical personnel during system installations and outages. Ensured a mutual understanding of business process and application changes needed to resolve installation and/or outage issues.

Confidential, Braintree, MA

Lead Consultant /Developer

  • Developed and maintained knowledge base of all Stop & Shop / Giant Food In-store software suite. Provided solutions during/after system application failures in 24 X 7 support environment.
  • Served as Situation Management leader providing clients with real time updates on status of outages and estimated restore time during corporate level and/or store level application failures.
  • Coded programs and procedures in both Mainframe and Unix environments utilizing COBOL Easytrieve and UNIX scripting in number of client projects in full SDLC.
  • Managed both development and support team consisting of 12 off-shore and on-shore resources during break fix events to provide timely resolution to program and procedures failures.

Confidential, Braintree, MA

Solutions Engineer

  • Translated stakeholder requirements into deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
  • Facilitated meetings with users to document requirements and to explore potential solutions involving POS front-end.
  • Performed gap analysis between current and future state to define required remediation to attain project objectives
  • Developed initial UI storyboards, screen mock-ups with all attributes, error messaging and prompting related to screen design.
  • Developed systems in both COBOL and Easytrieve also developed and implemented JCL procedures to execute in mainframe environment.
  • Conducted User Acceptance Testing (UAT) with extensive involvement in test planning, test preparation, and test execution for all mainframe development.

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