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Business Analyst /developer Resume

Quincy, MA

SUMMARY:

Business Analyst with over 15 years of experience supporting business solution software and analyzing business operations in mainframe and UNX based systems seeking opportunity in the Business Analyst arena. I possess the skills required to succeed as I have years of experience developing systems requirements and detail specifications as lead developer for HPE and Ahold USA. During my tenure with HPE promoted to team lead for all Stop & Shop In - store applications. Managed a team of 12 off-shore and on-shore resources in the development and maintenance process.

TECHNICAL SKILLS:

  • Project Design/ Scope Management
  • IBM Mainframe Expertise
  • Establishing Priorities and Schedules
  • COBOL EASYTRIEVE
  • Employee Training and Mentoring
  • MVS TSO/ISPF JCL SPUFI
  • Client Relations
  • XPEDITER FILE-AID
  • Risk and Conflict Management
  • CA ENDEVOR / Dimensions
  • Software Configuration Management
  • DB2 SQL
  • User Acceptance Testing
  • SSRS (MircoSoft Visual Studio)
  • Joint Application Development (JAD)
  • AIX / UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Quincy, MA

Business Analyst /Developer

  • Experienced Business Analyst using Lean Six Sigma (DMAIC) process model in software development projects.
  • Facilitated meetings with clients to document requirements and explore potential solutions.
  • Analyzed client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
  • Communicated client’s business requirements by constructing easy-to-understand data and process models.
  • Engaged stakeholders to gather software requirements and business rules and ensure alignment with multiple development teams.
  • Fully participated in detail design specifications documentation processes and GAP analysis.
  • Fully participated in change release management (CRM). Conducted all levels of UAT including functional, regression, user acceptance, integration and performance.
  • Served as situation leader for both client and technical personnel during system installations and outages. Ensured a mutual understanding of business process and application changes needed to resolve installation and/or outage issues.

Confidential, Braintree, MA

Lead Consultant /Developer

  • Developed and maintained knowledge base of all Stop & Shop / Giant Food In-store software suite. Provided solutions during/after system application failures in 24 X 7 support environment.
  • Served as Situation Management leader providing clients with real time updates on status of outages and estimated restore time during corporate level and/or store level application failures.
  • Coded programs and procedures in both Mainframe and Unix environments utilizing COBOL Easytrieve and UNIX scripting in number of client projects in full SDLC.
  • Managed both development and support team consisting of 12 off-shore and on-shore resources during break fix events to provide timely resolution to program and procedures failures.

Confidential, Braintree, MA

Solutions Engineer

  • Translated stakeholder requirements into deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
  • Facilitated meetings with users to document requirements and to explore potential solutions involving POS front-end.
  • Performed gap analysis between current and future state to define required remediation to attain project objectives
  • Developed initial UI storyboards, screen mock-ups with all attributes, error messaging and prompting related to screen design.
  • Developed systems in both COBOL and Easytrieve also developed and implemented JCL procedures to execute in mainframe environment.
  • Conducted User Acceptance Testing (UAT) with extensive involvement in test planning, test preparation, and test execution for all mainframe development.

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