Operations Customer Business Analyst Resume

SUMMARY:

I am experienced Data Analyst with a strong concentration in Informational Technology, Database Exposure, Business Operations and general business activities. In my 24 years of work experience 20 years was focused on mid - level management. Included in this work focus I have Developed specialized business work processes, fundamental practices of business analysis elicitation and documentation, In addition I have developed processes in data retrieval and reporting of data communications.

TECHNICAL SKILLS:

Specialties: Project Management, Operations Management, Data Analysis, Process Improvement, Business Continuity, Vendor Management. Share Point

Leadership: Team Building, Organizational Communications, Presentations

Technologies: Microsoft Office,SAP,Oracle,CRM Sales Force

PROFESSIONAL EXPERIENCE:

Confidential

Operations Customer Business Analyst

Back-office, acts as the communication conduit between Customer, Sales and the Factory to optimize revenue and Achieve mutual objectives.
Forecasts demand, analyzes company's supply in relation to production analysisInformation to determine product allocation, quotas, channel / dealer inventory
Manages the business to maximize revenue through supply Commitments, channel inventory management, pricing Strategies, customer presentations, and marketing program support.
Order Management Part Fulfillment Analysis Confidential Business VIS Group Analyst /Project Manager 2000-2016
Project Managed: HP Data Systems, Service Center Platform Data Integrity. Business Continuity and Disaster Recovery Manager: Project Managed the HP Partners and Authorized Service Repair Partners in Americas, Consulting Partner for European and Asia Pacific Partners.
Managed high level financial data associated with Asset Retrieval (Performance /Revenues and associated with Customer and Partner returns
Management Consultant Analyst worked directly with HP program Manager producing reports associated with performance and management of In Home Service Processes facilitation.
Escalation Manager consulted managed and facilitated process with partners and clients to facilitate a positive seamless professional result. Resulting in a positive learning experience
Service Delivery Project Manager Partnered with HP Management to create a positive seamless process of broadcast communications to hundreds of Managers and associated business associates.

Confidential, Morris Planes NJ

Sales/Marketing Representative

Enhanced Product distribution 375 accounts
Product Market Segmentation market average per account / 7,500 additional product placement
Advertising Market Promotion enhanced advertising with greater distribution
Product Placement Enhancement 20 items per store yielding 35% market share increase
Coaching and Training New Product Introduction
Key Accounts Walmart, Target, Kmart, Rite Aid, CVS, Safeway, 350 Accounts

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