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Business Analyst Resume

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SUMMARY:

  • Financial Analyst who undertakes complex assignments, meets tight deadlines and delivers superior performance.
  • Possesses practical knowledge in corporate finance and financial markets.
  • Experienced & knowledgeable in business practices.
  • Applies strong planning and analytical skills to inform senior management of key trends and to reduce company expenditures.
  • Operates with strong sense of urgency and thrives in a fast - paced setting.
  • Exceptional analysis and communication skills.
  • A self-starter who can work with minimal direction and supervision
  • Ability to maintain and secure confidential information.
  • Extremely detail oriented.
  • Ability to manage multiple projects simultaneously.
  • Able to work independently as well as part of a team.
  • PC Literate: MS Office (Word, Excel & PowerPoint), SAP, Citrix, DDS, TSYS Analytics, SQL, SAS
  • Bilingual (English & Spanish)
  • Academic Associations:
  • Financial Management Association
  • Colegio San José Golf team

WORK EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

  • Apply profitability measurement method for the credit card business, segmented by product to help management decide where to allocate specific resources to increase revenue and decrease expenses.
  • Create & update weekly and monthly scorecards for fraud & collections related to the credit card business.
  • Member of the team in charge of the financial budget for the credit card business as well as making the forecast on the quarterly results comparing and adjusting them according to previous behaviors.
  • Run end to end portfolio optimization campaigns (Convenience Checks, Balance Transfers, Credit Line Increases, ext.) for the credit card business.
  • Execute analysis for possible portfolio optimization efforts to be considered by senior & executive management.
  • Track campaigns executed by portfolio manager, give daily feedback on results, and discuss possible improvement methods.
  • Optimize daily credit card portfolio summary reports, adding certain variances important for portfolio management decisions.
  • Revise and verify monthly invoices from suppliers. Look for trends and discuss with different contacts any irregular items or penalties shown during a period to determine whether they are justifiable.
  • Participated actively on a charge off portfolio sale, gathering and analyzing the required information so the transaction could be completed in the shortest period of time.
  • Lead a group for Association Expense optimization directed to cutting monthly costs for the business.
  • Prepare presentations for senior & executive management levels.

Confidential

Analyst

Responsibilities:

  • Prepared daily and monthly reports for management, revising the credit card portfolio trends.
  • Established method used for campaign tracking of credit card sales by creating queries on the processor's database.
  • Participated in institution’s credit card portfolio conversion project testing and implementation, following testing scripts and documenting detailed testing results.
  • Managed credit card portfolio conversion project pilot testing, created scripts for testers & followed up on their daily assignments.
  • Major part of the team that participated in developing the budget & five year plan process for the credit card business, part of the discussion on assumptions, forecast, entering data into the company’s budget tool.
  • Created method used to track and project fluctuations of the portfolio’s balance, sales, and payments made by clients.
  • Reported on monthly, quarterly, and yearly P&L variances to department management & corporate finance.
  • Revised competitive analysis for Puerto Rico, VI, BVI & Florida credit card markets.
  • Prepared presentations for senior & executive management levels.

Confidential

Accountant - Finance & Administration

Responsibilities:

  • Prepared daily and monthly account reconciliation and daily monitoring of costumer (GL) account.
  • Maintained and updated corporation contracts with different suppliers and consultants; created new contracts using SAP platform.
  • Revised and improved month end closing process and reports.
  • Developed method used to calculate daily income for newly acquired business.
  • Prepared financial highlights report for the finance department and different business departments.
  • Profitability analysis for special events taken place at the Puerto Rico Coliseum & other venues.
  • Established the accounting procedure to register daily transactions using new reporting platform.
  • Reported on monthly variances between actual and projected sales for the finance department.
  • Provided support for the corporation’s annual budget process, entered the data on the corporate budget tool.

Confidential

Office Clerk

Responsibilities:

  • Prepared weekly and final settlements for events on the Puerto Rico Coliseum and other venues.
  • Supervised ticket offices at different venues.
  • Registered monthly income for the business.
  • Processed daily refunds and reported to management on a daily basis.
  • Executed daily settlements for sales done at different outlets.

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