Summary

Highly accomplished Senior Business Analyst, Project Manager and Technical Writer with a track record of managing complex software projects and exceeding expectations. Practiced in clarifying business requirements, performing gap analysis between goals and existing processes and procedures.

Demonstrated skills in interviewing business and technical leaders to gather and clarify business requirements. Managed the exploration of alternative solutions and recommended best design paths. Managed JAD design sessions to implement solutions.

Extensive experience in performing business analysis for banking/financial services and insurance firms. Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders.

Additional areas of expertise include:

• Technical analysis and technical writing including Functional Design and Technical Design Specifications.
• Process analysis and redesign
• Project Management and tracking
• Database analysis and design
• Data Warehouse programming and support

Education – MSc in Computer Science

Professional Experience

Tools– PVCS and Visual Sourcesafe for version control, Xpediter, Toad, dbVisualizer for stored procs, ERwin and PowerDesigner for database designs, Visio for flow charting, MS Project for project management, CaliberRM and various SDLC tools for requirements management, MS Office.

2008- Present Consultant
And 2000 – 2005

Business analysis and project management on corporate systems. Clients include corporations in New Jersey, Pennsylvania, and Delaware. Major account examples include:

Confidential, Delaware

Business analysis on banking financial systems and credit card systems. Conducted comprehensive interviews of employees and clients. Authored documents which included Requirements Documents and Technical Design Documents. Business and technical analysis on high profile systems including:

• Credit card securitization
• Peoplesoft to SAP HR conversion
• Credit card profit sharing
• Digital wallet cell phone payment system

Confidential

Business analysis and reverse engineering on servers, applications, databases and email systems. Performed comprehensive interviews of employees and client and produced combined documents which included Requirements Documents, Functional Design Documents and Technical Design Documents. Participated in JAD sessions to elicit requirements. I assisted in restructuring software and hardware systems based on those documents.

Confidential. Cherry Hill, NJ

Project manager/Business Analyst for a variety of projects, both software and infrastructure. Industry focus is real estate, property management and hotels.

Confidential, Mount laurel, NJ

Business analysis and programming. Developed modifications for mortgage and lending applications which interfaced to an external Cendant client. Primary language was Powerbuilder with an Oracle 8i database where Oracle procedures and functions were also developed. I also developed interfaces to middleware layers which were written in C++ and Java.

Confidential, Bala Cynwyd, PA.

Responsible for project management and business analysis on the Fiserv banking system which performs accounting on CD and money market instruments. Facilitated JAD sessions to elicit and document requirements. Prepared project proposals for new data warehouse. Evaluated alternatives for an external data warehouse and managed the process of moving the proprietary Fiserv database to a MS SQL Server data warehouse for reporting through Cognos tools. Negotiated contracts with Cognos and Fiserv. Also maintained additional support systems written in Powerbuilder, FoxPro, VB and Access. Other tools include Microsoft Project, Toad, Powerpoint.

2005 – 2008 Confidential, Hightstown, NJ

Business Analyst, Project Manager and Developer on several applications related to the paper manufacturing process and Lawson Financials. Primary language was Powerbuilder 8 and 10 with an Oracle database. Applications interfaced to data in Oracle Financials and Lawson Financials in a Unix (HPUX) environment. Additional support programs such as schedulers and Unix scripting.

1996 – 2000 Confidential 
Philadelphia, PA

TechnologyOfficer/TechnicalTeamLeader

Responsibilities included evaluating technology products, recommending solutions, and implementing recommendations. Facilitated business process design and re-engineering sessions. Conducted requirements and technical design sessions as required for each project. Performed business/technical requirements analysis and database design.

Assigned to the Capital Markets Division at First Union where I was the Technical Team Lead and manager of the Philadelphia development group. Primary focus was compliance reporting against a data warehouse. Tools used include PowerBuilder 6.5 with PFC, PowerDesigner, Xpediter, Erwin, Microsoft Project. Primary database was Sybase 11.X with additional databases in Oracle. Project manager for procurement of new desktop systems during the integration of CoreStates into First Union.

1992 – 1996 Confidential 
Philadelphia, PA

Senior System Designer

Senior software development engineer working on new insurance and underwriting applications. Primary development tools include PowerBuilder (2.0 thru 5.0), Microsoft SQL Server, PowerClass Library, EDA & MDI Gateways. Applications included wide area network connection to multiple databases, host connectivity thru EDA to DB2 and VSAM, DDE to Lotus and EMAIL.

I have been asked to return as a consultant at various times (Ace Insurance) since 1996 to support and upgrade various insurance applications including legacy applications. I also performed Y2K remediation on certain Property and Casualty Insurance software projects.

Additional

Engineering and engineering management positions at Confidential.