SUMMARY:

As a Sr Business Solutions Architect, Integrations Architect and/or Project Manager, sense the pulse of consumer or business needs and pain - points, crystallize market/business opportunities into innovative product/functional requirements, provide strong, visionary leadership & direction to software/technology product initiatives, and ensure the requirements are transformed into strategic, competitive & best-in class technology products/solutions.

CORE COMPETENCIES:

• Business Process Re-engineering Gap Analysis Solution Design SaaS Anti-Fraud
• Identity and Access Management RBAC Anti-Money Laundering (AML) Cloud Data Security
• Data Protection SOA Web Services API Cloud API Microservices Enterprise and Web Applications
• Enterprise Integration and Enterprise Service Bus Payments and Credit/Debit Card systems
• UAT Agile/Scrum Methodology Cost/Benefit Analysis

EMPLOYMENT HISTORY:

Confidential, Cupertino, California

Sr Business Analyst / Project Manager

Responsibilities:

• Business Systems Requirements gathering/definition based on Waterfall, RUP or Agile methodology; Develop User-stories; Storyboards; Guide/Review UI/UX design; Identify/Analyze pain-points/ Risks; Data Modelling;
• Tech-based BPR; Prepare/Eval RFPs; Business Process Flow study/analysis; IT/eBusiness Strategy Definition; Gap Analysis; Buy vs. Build decisions; Lead Requirements workshops; Lead cross functional teams;
• Product Management services - Market Research; develop MRD, Product Strategy/Definition ( Confidential ), Product Positioning, Pricing, Revenue streams, Guide/Review UX Design; Product Life-Cycle Mgmt, etc.
• Program/Project Management for tech-based full SDLC projects- with onsite-offshore project teams using Java/J2EE, .Net, and Cloud technologies based on Waterfall, RUP or Agile; Risk management;
• Functional and Solutions Consulting in Web-based Portals, Enterprise Portal, CRM, Credit Card, Payments Processing, HR, Applications/API Integration; SOA/Web Services API, Data Protection, Cloud Data Security, RBAC and Entitlement
• Track Requirements Traceability matrix through SDLC; collaborate with Development Team and SMEs
• Lead/Direct development of System Test Plans, Test Cases and testing of software against business system requirements & expectations, and User Acceptance Testing (UAT) ;

Confidential, Cupertino, CA

Sr Business Solutions Architect/ Product Architect

Responsibilities:

• Product Architect for a Cloud architecture Confidential -Commerce based B2C and Confidential service (SaaS) product in stealth mode.
• Define Product Requirements and Product Architecture; Prototyping with Salesforce.com and Force.com platform.

Confidential, San Jose, CA

Sr Business Solutions Delivery Lead / Sr. Business Architect

Responsibilities:

• Collaborate with business stakeholders to define Product Requirements ( Confidential ) for EF Platform; and Capture/Define As-is and future Business Process Flows
• Requirements Scope/Prioritization; Write User-Stories and Acceptance Test criteria
• Collaborate with Dev team for Sprint Planning, Analysis, UI/UX Design, Design, Development, Integration, and Lead/Perform UAT
• Led cross-functional teams, and collaborated closely with Client/Business/IT Stakeholders, IT Analysts, UX Designers, Architects and Software Engineers.
• EF Platform is a complex SOA Web Services & Microservices based Entitlement Frameworks API Confidential platform with CSAM portal enabling Authentication, Identity & Access Management and Role-based Authorization (RBAC) based on Contract checks
• Enterprise API integrations with OnRamp, Customer Registry, CPR, CEPM, C3 contract systems.
• EF Confidential Platform supports Cisco’s Services business for partners and customers - for Advanced Services clients like SmartNetTotalCare, Partner Support Services, OnePortal, etc.
• Product development is using Agile/Scrum methodology.
• Enabled product compliance per ISO 9000 Quality standards
• Lead/Drive EF Business Operations for Partners and Customers onboarding, and EF Support.

Confidential, San Jose, CA

Solutions Consultant

Responsibilities:

• worked on integration of “ Confidential for Salesforce” product with Salesforce.com (SaaS) for enabling cloud data protection and security for clients using encryption, tokenization and PKI technologies.

Confidential, San Francisco, CA

Sr Business Analyst cum Project Manager

Responsibilities:

• Online Communications (Web Projects) dept. for the following two projects: a) Standard Net Energy Metering (EGI); b) Active Outages
• Work with Business Stakeholders to define Business/System Requirements and Functional Specs;
• Work with UX Design Team for UX Design; Review UX Design with Business Stakeholders
• Prepare/Monitor Project Plan & Schedule

Confidential, Foster City, CA

Sr. Business Analyst/Solutions & Integration Architect

Responsibilities:

• Requirements Definition, User-Stories, JAD, UI/UX Design, Analysis, Design, Dev and Systems Testing for two of its latest web and mobile Confidential - Commerce products for Confidential cards - Confidential Money Transfer (VMT) and Real Time Messaging (RTM).
• Both products used Consumer Portal, Admin Portal, Merchant Portal, and Partner Portal concepts based on state-of-the-art technologies like .Net, XML, Rules Engine, API integration with several of Confidential ’s existing/new systems like VIP, Credential Store (Identity and Access Management, and anti-fraud), CDI, MBRP, EES, and Mobile/SMS Aggregator, RSA technologies like encryption and PKI for data security and AML (Anti Money Laundering) systems.
• Both projects used Agile/SCRUM methodology and Sharepoint.

Confidential, San Francisco

Sr Business Analyst / Project Lead

Responsibilities:

• For Workers Comp Claims ECF system, define Requirements (BRD, SRS) and the Analysis deliverables, and collaborate closely with the Dev Team for the UI/UX Design, Application Design, Dev, Release, deployment and Support
• Perform System Testing

Confidential, San Ramon, CA

Business Solutions Architect cum Project Manager

Responsibilities:

• Led the Requirements Definition & Solution Design for EDENWeb Confidential Portal Solution. work closely with the UI/UX Creative Design Studio team to provide an elegant solution for user-friendly access - that includes Confidential -Commerce features like Buy, Sell, Checkout, Search, Find, etc.

Confidential, Oakland, CA

Solution Design Consultant

Responsibilities:

• Perform Business Analysis working closely with Business Partners (both Health Insurance Plan and Hospital) to identify, define & prioritize Business Systems Requirements (BRD/SRS), Functional specifications and Data Modelling for changes involved in implementing DHMO (Deductible HMO) and HDHP (High Deductible Health Plan) for EMR, Patient Registration, Deductible Accumulation, Eligibility, Claims/Adjudication, Provider Billing, Payments & Collections Revenue cycle based on HL7, HIPAA, EDI 837 (Electronic Remittance Advice), and EDI 835 (Healthcare Claim Payment/Advice) std.
• Solutions Design and Consulting; Develop & own the Solution Design for Northern California Billing
• Identify opportunities for increasing business efficiency through BPR and new/improved automation
• Establish/Participate in the leadership of cross-functional and cross-divisional task forces to identify business & functional requirements, workflow and solutions; Facilitate/Lead JAR and JAD sessions