PROFESSIONAL SUMMARY:

• Business Analyst with 6+ years of experience; expertise in multiple domains Business Analysis, Data Analysis, Business Rules, GAP Analysis and developing/creating business process documents.
• Excellent knowledge of Software Development Life Cycle (SDLC) including Feasibility Study/Gathering Requirements, Analysis, Design, Development, Testing, User Acceptance Testing (UAT), Implementation and Post - Implementation Validation.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis.
• Proficient at providing documentation support including analyzing user needs to determine functional requirements, updating and maintaining existing technical application documentation, and determining any new system documentation required to meet the projects requirements.
• Wide-ranging experience in using methodologies such as UML (Unified Modeling Language), Agile, RUP (Rational Unified Process) & Waterfall using rational tools and Microsoft Suite.
• Experienced in facilitating Joint Application Development (JAD), Rapid Application Development (RAD) and Joint Requirement Planning (JRP) sessions, interviews, workshops and requirement elicitation sessions with end-users, clients, stakeholders and development team.
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, MS Excel, MS Access, MS Visio, Reporting, Data Warehouse, Data Modeling and Design.
• Experienced in Business Analysis, Force-Field Analysis, Gap Analysis, Cost-Benefit Analysis, Risk Analysis, Testing and Project Planning.
• Strong SQL knowledge on Queries, Stored Procedures, Triggers, Cursors, User Defined Functions (UDF), Views, and Indexes.
• Excellent knowledge and experience of creating source to target mapping, edit rules and validation, transformations, and business rules.
• Experienced with Case Management systems to manage calendar for important events and dates for releases, managing clients, documents and records, and tracking time.
• Strong leadership skills and team work ability; guided developing and sales teams in functionality and performance.
• Excellent communication, analytical and presentation skills. Successful in meeting deadlines and handle pressure coordinating multiple tasks. Demonstrated strong interpersonal skills with the ability to work effectively with senior management and excellent leadership skills in motivating others.

TECHNICAL SUMMARY:

Tools: UML, MS Visio, Requisite Pro, Clear Case, Test Director, QTP, TOAD, Crystal Reports

Modeling: Use Case Modeling, UML -Use case, Sequence diagram, Activity Diagram.

Methodologies: SDLC, RUP, UML, Waterfall, Agile

Operating System: MS-DOS, UNIX, Linux, Windows 98/XP/ME/NT

Databases: MS SQL server, MS Access, Oracle EBS

MS Office suite: Word, Excel, PowerPoint, Project, Visio

PROFESSIONAL EXPERIENCE:

Confidential, Baltimore, MD

Business Analyst

Responsibilities:

• Gathering functional and non-functional requirements in collaboration with end clients and internal project managers as well as SME(s).
• Creating detailed business scenarios and writing master use cases which covered step by step process of interaction between user and system.
• Designing granular Visio diagrams to show the flow of events as well as BPM documents for benefit of offshore developers.
• Designing detailed storyboards based on the client template.
• Following the project progress and make sure that everything is going to be done on time by creating various trackers and keeping it updated based on daily Agile stand up meetings.
• Conducting GAP analysis to find out what needs to be done for the next step
• Performed overall Requirements Management and built the Requirements Traceability Matrix in EXCEL.
• Conducted JAD sessions in Collaboration with the PM, Track lead and SMEs
• Conducted Peer reviews on Use cases and other Requirement Artifacts.
• Worked with Different implementation partners on this project and handled knowledge transfers Liaison between different business components.
• Ensure the Protection and security of a consumer’s personal, confidential, and identifiable information in a
• Professional and responsible manner in keeping with the HIPAA guidelines
• Working on different batch job processes including Time Clocks, Third Party Liability, AD-HOC, Customer Service Representative, Report a Change, PSI/AR
• Worked on Data Migration and testing the functionalities using HP Quality Center
• Excellent knowledge to do UAT testing and working on defects using JIRA and Quality Center and Application Lifecycle Management (ALM) software.
• Developed the results report using Quality Center.
• Used Quality Center as Defect Management tools as well as for bug reporting, tracking and documenting Bugs
• Performed front-end application testing with back-end validation.
• Participated in UAT testing with the users to guide them to test the full functionality of the application.
• Developing test cases, test plan, test strategies and requirement traceability matrix for tracking the requirements.
• Performing User Acceptance Testing by providing training, user guides and user manual to end users.
• Coordinated with all team members to identify in which cycle the testing can be automated.
• Thorough knowledge of implementing Agile SDLC in all six phases of a project i.e. Initiation, Gathering requirements, designing, development, testing and implementation. Participating in the scrum meetings under agile methodology.

Environment: Agile, RUP, HP ALM, Quality Center, MS Suite (Word, Excel, PowerPoint, Outlook and Access), SOAP UI Pro, Toad for Oracle, Windows.

Confidential, Fargo, ND

Business Systems Analyst

Responsibilities:

• Participated in creation of Business Process Workflow Diagrams with Stakeholders.
• Conducted meetings with business users and SMEs to identify and gather various functional and non-functional requirements.
• Analyzed business requirements and organized high-level and low-level Use Cases.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures to create a Business Requirement Document (BRD).
• Conducted GAP analysis of the different reports that are being presented to clients to accommodate their requirements.
• Created artifacts such as Use Cases, Activity Diagrams, and Sequence Diagrams using MS Visio. Planned all the RUP iterations and documented the artifacts throughout various phases.
• Participated in team meetings to improve overall implementation process. Also participated in HIPPA upgrade (Level 1)
• Knowledge of HIPAA 5010A rules to store the transactions.
• Monitored all the HIPAA transactions through the gateway.
• Participated in ICD 9 to ICD 10 codes mapping sessions as well as status meetings and provided comments and suggestions on challenges.
• Adopted Rational Unified Process (RUP) methodology with emphasis on its six best practices for iterative and incremental development.
• Played a key role in planning, testing, and implementing system enhancement requests.
• Conducted JAD sessions during the various stages of upgrading the matching system and discuss the current system preference.
• Reviewed System Test Plans, wrote test scripts and worked with business folks to validate and execute the test scripts.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.

Environment: EDI, MS Project, MS Visio, SQL, Oracle, MS Office Suite, Remedy, Monitoring tools (Netcool, Tivoli), VMWare, Putty, UNIX (Shell & AWK Scripting), MS Windows Server 2008.

Confidential, Pittsburgh, PA

Business System Analyst

Responsibilities:

• Interacted with SME’s, executive teams, business users, and management heads to finalize and prioritize business requirements.
• Involved in documenting Business requirements document and documenting current state and future state of system flows.
• Performed in-depth technical and functional gap analysis of different product options and assisted business in finalizing a solution.
• Used Rational Unified Process as the Software development life cycle, created Use Case Diagrams using UML to define the Functional requirements of the application.
• Interacted with the software development team and executive team to liaison the business requirements to ensure that the application under development confines to the business requirement.
• Organized meetings with the development teams to elicit use cases and document them.
• Used Rational Clear Case tracked requirements changes and impacts to cost, scope and schedule.
• Analyzed the security implementation of the application with respect to users’ perspective.
• Used Rational Requisite Pro for managing the requirements. Documented Use Cases and Use Case Models using Rational Rose.
• Extensively used MS Visio to create Use case diagrams and Activity diagrams.
• Interfaced with developers to identify and resolve technical issues and bugs in the software to validate end-user requirements.
• Helped in creating of data-mapping best practices document including visual processes and trained team members on data mapping process and tools.
• Designed and implemented basic SQL queries for QA testing and report / data validation
• Performed Data analysis and data manipulation of source data from SQL Server and other data structures to support the business organization.
• Assisted in conducting Functionality testing, Integration testing, and User Acceptance testing (UAT).
• Extensively used Excel for data analysis and generating reports for the users.
• Held regular meetings with the business users and application developers to assure that the critical as well as the minute details of the project were discussed and issues were resolved beforehand.

Environment: MS Office Suite, Rational Requisite Pro, MS Visio, Rational Clear Case, Clear quest, MS-Project, Windows, Microsoft Team Foundation Server, SOAP, HTML.

Confidential

Business Technical Analyst

Responsibilities:

• Interacted with SME’s, executive teams, business users, and management heads to finalize and prioritize business requirements.
• Involved in documenting Business requirements document and documenting current state and future state of system flows.
• Performed in-depth technical and functional gap analysis of different product options and assisted business in finalizing a solution.
• Used Rational Unified Process as the Software development life cycle, created Use Case Diagrams using UML to define the Functional requirements of the application.
• Interacted with the software development team and executive team to liaison the business requirements to ensure that the application under development confines to the business requirement.
• Organized meetings with the development teams to elicit use cases and document them.
• Used Rational Clear Case tracked requirements changes and impacts to cost, scope and schedule.
• Analyzed the security implementation of the application with respect to users’ perspective.
• Used Rational Requisite Pro for managing the requirements. Documented Use Cases and Use Case Models using Rational Rose.
• Extensively used MS Visio to create Use case diagrams and Activity diagrams.
• Interfaced with developers to identify and resolve technical issues and bugs in the software to validate end-user requirements.
• Helped in creating of data-mapping best practices document including visual processes and trained team members on data mapping process and tools.
• Designed and implemented basic SQL queries for QA testing and report / data validation
• Performed Data analysis and data manipulation of source data from SQL Server and other data structures to support the business organization.
• Assisted in conducting Functionality testing, Integration testing, and User Acceptance testing (UAT).
• Extensively used Excel for data analysis and generating reports for the users.
• Held regular meetings with the business users and application developers to assure that the critical as well as the minute details of the project were discussed and issues were resolved beforehand.

Environment: MS Office Suite, Rational Requisite Pro, MS Visio, Rational Clear Case, Clear quest, MS-Project, Windows, Microsoft Team Foundation Server, SOAP, HTML.