SUMMARY:

• Confidential is an experienced Business Analyst professional certified in SAP FICO.
• He possesses 5 years of operation management experience plus 2 years of consulting experience in a Big Four Firm in the following industries: Pharmaceutical, Oil & Energy, Manufacturing and Public Sector; practicing business requirements gathering of an ERP systems, writing Functional Specifications and Business Intake Documents, Software Development Life Cycle Management, Reporting Analysis, Project Management Office, JIRA, HPALM, Agile methodology, Lean Six Sigma methodology, process engineering, data mapping, data conversion, SharePoint Management and AWS.

SOFTWARE:

• SQL - Access, Excel- XL Miner, SPSS, JMP, Microsoft Excel- Advance, Word- Advance, PowerPoint- Advance.
• SAS Visual Analytics
• Generated a visual report analyzing relationships between health factors and Coronary Heart disease. Created a dashboard in SAS VA for Toy Company to demonstrate relationships between revenue, cost, profit, performance, country, state, city and clients
• Database Management
• Developed a patient tracking DB methodologies, UX principles, systems documents and MS-Access with a team of 6 peers. Presented before a board of 4 judges representing tech companies in RTP
• XL Miner
• Conducted numerous analysis of Oscar award winning data; partitioning the data and utilizing different classifications with different k-values to identify trends, correlation and groups in the data.
• Visio
• Created a flow chart to show the process from student enrollment to class registration. It included 4 decision questions, 2 data, 2 terminators and 1 document
• Regression Analysis
• Calculated an equation that predicted the future Alumni giving rates using Simple regression, Multiple regression and comparing it to Least Square Method of Linear Regression for greater accuracy
• Linear Programming
• Built a program that calculated the estimated time of arrival for a Transportation Company

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Business Technology Analyst

Responsibilities:

• Manage product owner relationship and expectation
• Facilitate client workshops to complete mast data mapping activities from legacy system to SAP system
• Manage weekly communications with executive client leaderships to communicate current project status, impediments, and next steps
• Author and maintain user stories tracker to indicate progress per workstream
• Educate client and project team members on industry leading practices of testing standards, criteria, automated testing, and regression testing
• Author master data test scripts for Business Simulations for Sourcing, Procurement, PP&L, and Finance workstreams
• Contributed to writing deliverable creation manage all formatting activities
• Manage team of 9 (US and EU resources) and designed process mapping reporting for Sourcing, Procurement, PP&L, and Finance workstreams
• Led mapping efforts for data conversion for Sourcing, Procurement, PP&L, and Finance workstreams
• Mentor incoming Analysts, Summer Scholars and experienced hires to acclimate to business culture and practices
• Contribute to SAPPHire blockchain demo by introducing innovative ideas to customize and market potential smart contract solution
• Project experience in Jira, SAP 7.0, SharePoint, Microsoft Office, AWS, HPALM, Agile Methodology, SDLC

Confidential, Raleigh, NC

Office of Information Technology - Project Management Lite Intern

Responsibilities:

• Designed a process map that is scalable and places emphasis on the core functionalities required of the new system
• Presented strategic ideas to the implementation and optimized technical/functional business requirements
• Trained fellow analysts on SAS JMP software: scrub through gathered data, join tables and design effective graphs

Confidential, Raleigh, NC

Project Manager

Responsibilities:

• Collaborated with Project Director to manage the development process of game, team meetings and project goals
• Teamed with game developers to design story line and gameplay strategy
• Designed flowchart diagrams using google draw to illustrate pre-game, game overview and post-game process
• Drafted agendas for status updates tested game elements including puzzles, discussion boards, and evaluation tools

Confidential, Cary, NC

Functional Analyst/ Business Analyst Intern

Responsibilities:

• Utilized Software Development Life Cycle processes to complete application testing in Software Integration Testing and User Acceptance Testing environments for various clients
• Authored corporate wide communications to convey document management platform downtime and upgrades
• Identified cost-saving potential and presented business case analysis to executive management
• Created a dashboard solution for a visual representation of an optimized intricate process ensuring compliant developer access for software engineers
• Analysis showed potential to improve productivity by 6% of yearly cost per employee

Confidential, Raleigh, NC

Digital Marketing Intern

Responsibilities:

• Utilized Google Analytics and optimized accounts - Improved Click-Through-Rate by 14.5% in 2 months
• Increased Conversion rate by 10% by authoring and creating search strategy for rebranding campaign
• Optimized Search Engine performance of clients websites via audit using Scream Frog
• Resulted in over 2000 redirects, over 200 title tags and over 200 meta descriptions

Confidential, Raleigh, NC and Charlotte, NC

Operations Manager

Responsibilities:

• Managed daily operations for 5.2 million dollar franchise
• Controlled labor costs resulting in cost savings of 14%
• Developed system improvements for customer order accuracy, optimized by 10%
• Minimized food loss and waste gap margin over a six-month period from 3% to 0% excess cost
• Oversaw account receivables, product invoices, inventory management, quality control, sales forecasting, labor scheduling, profit and loss statements, and bank reconciliation