Business Analyst Resume Lenoir, NC - Hire IT People

SKILL:

Excellent knowledge of: Microsoft Office, Microsoft Dynamics AX, SQL, Oracle, Adobe, Retalix, MDS, SAP, VLM, SSRS, SharePoint, Tableau

Troubleshooting experience on: Windows Operating Systems and Unix.

Maintaining computer hardware: Printers, Servers, Mainframes, Switches, VOIP Telephony

Proficient computer programming languages: HTML, JavaScript, XML, Visual Basic, Dremel, CSS, PHP, ASP.NET, over 5 years experience

Outstanding problem: solving techniques including the use of logic

EXPERIENCE:

Business Analyst

Confidential, Lenoir, NC

Responsibilities:

SAP Administrator

Confidential, Valdese, NC

Responsibilities:

Programmer Analyst

Confidential, Charlotte, NC

Responsibilities:

SharePoint Developer
System admin run help desk tickets
Cloud Migrate clients from older versions of SharePoint to SharePoint 2013 from building the new environment to migrating the data using Metalogic Solutions

Technical Analyst

Confidential, Marion, NC

Responsibilities:

Analyzed needs for service department, to improve productivity, streamline inventory, and improve customer satisfaction, as well as retention.
Assist the senior technical analyst in defining effective strategies for the systems and developing system requirements.
Utilized Share Point to develop a Project Management repository for Project Managers to coordinate and manage schedules, tasks, deliverables, meetings and project documents.

Business Support Specialist

Confidential, Cliffside, NC

Responsibilities:

Windows Server 2008 R2 installation, deployments, troubleshooting and automation
Windows Server 2008 Hyper - V virtualization configuration for servers
Strong Experience in SQL Server Integration Services ( SSIS ), Data Transformation Services (DTS) and SQL Server Reporting Services ( SSRS )
Generated reports using SQL Server Reporting Services integrated and deploying them using web applications onto the web servers
Developing reports on SSRS on SQL Server (2008)
Create batch files to run cleanup work on Dynamics
Running backups of main Databases in SQL 2008
Knowledge on different reporting tools (SSRS, Atlas)
Microsoft Dynamics AX 2009 ERP system analyst, adding users, setting up security
Re-indexing tables to ensure optimum data query performance
Microsoft SharePoint Foundation administrator
Managed documents in SharePoint portal
Hardware and Software Support for company
Network administrator
Managed and supported Windows NT, 2000 and 2003 Active Directory domain network in multi-locations
Racking and patching equipment as needed
Managed the Help desk & Desktop Support team which supported Windows 2000, XP, Vista and Windows 7, and 8 along with the MS-Office 2010 including mail services
Monitor ticketing system for new tickets and work-items. Update existing tickets. Maintain hardware inventory control in ticketing system
VOIP administrator
Engineering, implementing and maintaining Voice over IP software applications such as Polycom

Operations Analyst Assistant

Confidential, Black Mountain, NC

Responsibilities:

Produce Manager

Confidential, Morganton, NC

Responsibilities:

Produce Clerk

Confidential, Morganton and Boone, NC

Responsibilities: