Business Analyst Resume
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SUMMARY:
Looking to bring value to an organization utilizing my extensive problem solving, technical, and project management skills and experience.
SOFTWARE:
MicroStrategy, Tableau, SQL Server, Oracle ERP, TeraData, Visual Studio, Amisys, CRM Dynamics, Excel, SharePoint, Visio, JIRA, Microsoft Project, Microsoft Office Suite, Pega, Workfront, Google Analytics, SSRS, SSIS, SLACK
EXPERIENCE:
Confidential
Business Analyst
Responsibilities:
- Product Owner for the clinical enterprise application (ERP) used to coordinate care for the population under the health plan, CRM Enterprise application, and the Health Passport - Web application in support of the Foster Care population of the health plan.
- Lead and coordinate business requirement/user-story discovery sessions with various diverse internal and external stakeholders.
- Facilitate sprint planning, management of product backlog, scrum meetings, and sprint reviews.
- Responsible for managing enhancements/change management requests, educating, and providing production support upon completion of projects.
- Coordinates testing efforts to ensure validation and successful outcome in accordance to BRD, RFP, user acceptance criteria, and other success criteria. Also actively participates in functional testing and usability efforts.
- Ability to extract and present data analysis from various enterprise data warehouses using SQL within Teradata, SQL Server and Oracle Mgmt Studios. Experience in using automated visual studio packages and table creation to provide custom reporting and or analysis as needed.
- Organization utilizes the AGILE Scrum methodology. Has facilitated as the product owner and team member roles and functions within various IT projects. Project methodologies experience to include agile-scrum, and waterfall.
- Serve as the subject matter expert for MicroStrategy business intelligence solution.
Confidential
Data/Business Analyst
Responsibilities:
- Worked with IT developers & business users to design, test, and implement application enhancements for more efficient workflows. Active participant in the full-life cycle of the project from inception to implementation over the course of 8 months.
- Re-engineered and standardized internal process flows to increase efficiency and accuracy across business areas that resulted in a 60% more efficient turn around time for business units.
- Led all Tableau business intelligence solutions for the organization to include dashboards, cubes, and reports for executives as well business units.
- Led design, testing, and implementation of automated reports solutions using a mix of Microsoft SQL Server & VBA to streamline reporting and increase of accuracy within the data analytics department.
- Acted as liaison with stakeholders and IT developers gathering requirements for FTP site that is HIPPA compliant to be used with external stakeholders in the transfer of sensitive information. Once FTP site was completed took a lead in training stakeholders through adoption.
Confidential
Business Analyst
Responsibilities:
- Develop and generate weekly, monthly, quarterly, fiscal & ad-hoc reporting and analysis using excel and access databases.
- Perform special projects and duties as assigned, including research, forecasting, and exploring viable alternatives to better the organization.
- Work with executive management to gather requirements for development, generating and in depth analysis of data, preparation of report and stakeholder presentations.
- Lead project on equipment investments, ROI, and utilization as well as lead presentation to stakeholders.
- Provide extensive data reporting & training for key customer accounts in regards to their own KPI’s, costs, & performance of rented equipment using RentalMan ERP (Customer Facing).
- Improve financial profitability based on analysis of financial results and variances, identifying trends and recommending actions for stakeholder and management decision-making.
- Assist in process development to streamline procedures for reporting corporate and subsidiaries business and financial analysis.
