Business Analyst/quality Engineer Resume
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PROFESSIONAL SUMMARY:
- Proven expertise in:
- Agile and Waterfall Methodologies
- Business Analysis, Quality Assurance and Auditing
- Clinical Processes and Solutions
- Software Development Life Cycle (SDLC)
- 5+ years of Execution of IT technical solutions
- Thorough working knowledge of FDA - regulated environments in Pharma, Biotech, CRO
- Implementation of COTS projects in a CRO environment
- Salesforce.com platform application experience
- Proven leadership in managing weekly status reporting, management, and mitigation of risk and issues within complex projects
- Capable of applying new technologies, learning and understanding of details for third party applications and technologies
- Demonstrated problem analysis and problem-solving skills in a technical environment
- Ability to interface with all levels and across organizational lines
- Excellent oral/written communication with ability to effectively work with onsite and remote teams
- Demonstrated success in building team relationships globally and partnerships across organizational lines
- Excellent analytical and problem-solving skills and strong attention to detail
- Proven ability to make tough decisions and accept challenging assignments
- Outstanding organizational and leadership skills with an aptitude to work in either a team environment or with minimal supervision.
TECHNICAL SKILLS:
- MS Office Tools- Project, Visio, Visual Studio 2017, Team Foundation Server, Test Manager, MirrorOp, Excel, Outlook, PowerPoint and Word
- Asana, Lotus notes, Snag It, Snipping tool, SharePoint, Vault, Polaris, GAMx, Axure tool, JIRA, Webtop and MAS 500
- HP Quality Center 10.0 testing tool
- V-Model
PROFESSIONAL EXPERIENCE:
Confidential
Business Analyst/Quality Engineer
Responsibilities:
- Primary liaison between the Business and Technology team
- Gathered requirements from key Business Stakeholders
- Created user stories in Team Foundation Server (TFS)
- Analyzed requirements to recommend solutions that meet the needs
- Recommended solution options that most likely addressed the needs
- Ensured designs supported business purpose
- Completed regression testing and user acceptance testing, working with the Business
- Created test scripts, test case documents, test plans and traceability matrix
- Led sprint retrospective meeting
- Managed Support issues post Go-Live
Confidential
Business Analyst
Responsibilities:
- Facilitated JAD sessions to maximize efficiency
- Primary Liaison between Business Stakeholders and Technology teams
- Coordinated and facilitated discussions with business groups to elicit and validate business requirements
- Gathered, documented and managed business requirements for the duration of the assigned project
- Designed process flow diagrams in MS Visio to better define software functionality
- Worked on functional verification of end to end testing
- Coordinated activities with cross-functional groups
Confidential
Business Analyst
Responsibilities:
- Assisted with the development of scope and schedule for project work
- Proactively managed project-related issues
- Prepared/updated project status reports
- Identified key stakeholders and worked with them to define requirements
- Created sprints, user stories and acceptance criteria
- Used Asana to keep track of tasks in meeting objectives
- Used SharePoint to set up files to ensure that all project information was appropriately documented and secured
- Built test data set based on technical overview document
- Led sprint planning and sprint retrospective meetings
- Created a detailed work plan which identified and sequenced activities needed to successfully complete the project
- Evaluated the outcomes of the project as established during the planning phase
- Created communication plan to update stakeholders on the progress of the project
- Created project organization structure and identified roles and positions in the team
Confidential
Business Analyst
Responsibilities:
- Scheduled and conducted all project meetings
- Tracked project milestones using MS Project
- Prepared weekly Progress Report and delivered presentations on project goals and plans using Microsoft PowerPoint
- Ensured project schedules were updated weekly and posted on SharePoint
- Ensured all projects were on or below budget
- Prepared vendor contracts and scope of work
- Developed project schedules of tasks with input from project team members
- Participated in product requirements review sessions with the business to understand the assumptions, dependencies and constraints
- Worked closely with development, testing and subject matter experts during the entire project’s life-cycle
- Created business requirement documents and functional specification documents
- Designed process flow diagram in MS Visio to better define the software functionality
- Ensured comprehensive working knowledge of all features and benefits
Confidential
Business Analyst/QA Analyst
Responsibilities:
- Communicated with Analysts, Developers and clients to gain functional and technical knowledge
- Focused work on business process flow diagrams using Visio
- Created and managed change request documents collaborated in converting requirements into effective business designs
- Created test scenarios and test cases as well as validated test cases
- Created defects in HP Quality Center to log application issues
- Captured defects and requirements screenshots using Snag It as a test validation tool
Confidential
Business Analyst
Responsibilities:
- Liaison between business and IT teams
- Adhered to company’s Waterfall methodology
- Designed Process Flow diagrams using MS Visio
- Analyzed, documented and managed all project requirements and changes to requirements throughout the Software Development Life Cycle (SDLC)
- Assisted developers with functional specification documents
- Constant communication with business and development teams
- Strong documentation experience requiring conversion of business needs to technical documents
- Documented and reviewed high level and detailed requirements in Business Requirement Document (BRD)
- Created Use Cases and Use Case templates based on the requirements list and BRD
Confidential
IT Auditor
Responsibilities:
- Developed and managed audits, audit programs and audit teams
- Audited user permissions and access to systems
- Managed special projects requiring a high degree of confidentiality and expert knowledge of multiple departments within the company
- Liaised with various senior level company personnel to complete financial reports
- Identified, evaluated and documented audit control systems and tested results
- Designed tests on controls and transactions to mitigate business risks
- Documented business process flows for financial reporting purposes
- Performed audit planning and procedures, including collection of support and documentation of test results
- Identified key risk areas across the enterprise and developed audit plans
- Maintained current knowledge of matters impacting audit industries and companies
- Counted, tested and documented clients inventory in their inventory site
- Evaluated the adequacy and application of accounting, operating, and administrative controls and the quality of ongoing operations in real estate and retail industries
- Coordinated efforts of audit teams to prepare and review work papers
- Strong analytical, problem solving, organizational and leadership skills
- Client interaction and communication working in teams of 2 to12 auditors
- Worked on multiple accounts including Hitachi of America, Retail Forman Mills account and Real Estate Liberty Property Trust account