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Business Analyst/quality Engineer Resume

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PROFESSIONAL SUMMARY:

  • Proven expertise in:
  • Agile and Waterfall Methodologies
  • Business Analysis, Quality Assurance and Auditing
  • Clinical Processes and Solutions
  • Software Development Life Cycle (SDLC)
  • 5+ years of Execution of IT technical solutions
  • Thorough working knowledge of FDA - regulated environments in Pharma, Biotech, CRO
  • Implementation of COTS projects in a CRO environment
  • Salesforce.com platform application experience
  • Proven leadership in managing weekly status reporting, management, and mitigation of risk and issues within complex projects
  • Capable of applying new technologies, learning and understanding of details for third party applications and technologies
  • Demonstrated problem analysis and problem-solving skills in a technical environment
  • Ability to interface with all levels and across organizational lines
  • Excellent oral/written communication with ability to effectively work with onsite and remote teams
  • Demonstrated success in building team relationships globally and partnerships across organizational lines
  • Excellent analytical and problem-solving skills and strong attention to detail
  • Proven ability to make tough decisions and accept challenging assignments
  • Outstanding organizational and leadership skills with an aptitude to work in either a team environment or with minimal supervision.

TECHNICAL SKILLS:

  • MS Office Tools- Project, Visio, Visual Studio 2017, Team Foundation Server, Test Manager, MirrorOp, Excel, Outlook, PowerPoint and Word
  • Asana, Lotus notes, Snag It, Snipping tool, SharePoint, Vault, Polaris, GAMx, Axure tool, JIRA, Webtop and MAS 500
  • HP Quality Center 10.0 testing tool
  • V-Model

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst/Quality Engineer

Responsibilities:

  • Primary liaison between the Business and Technology team
  • Gathered requirements from key Business Stakeholders
  • Created user stories in Team Foundation Server (TFS)
  • Analyzed requirements to recommend solutions that meet the needs
  • Recommended solution options that most likely addressed the needs
  • Ensured designs supported business purpose
  • Completed regression testing and user acceptance testing, working with the Business
  • Created test scripts, test case documents, test plans and traceability matrix
  • Led sprint retrospective meeting
  • Managed Support issues post Go-Live

Confidential

Business Analyst

Responsibilities:

  • Facilitated JAD sessions to maximize efficiency
  • Primary Liaison between Business Stakeholders and Technology teams
  • Coordinated and facilitated discussions with business groups to elicit and validate business requirements
  • Gathered, documented and managed business requirements for the duration of the assigned project
  • Designed process flow diagrams in MS Visio to better define software functionality
  • Worked on functional verification of end to end testing
  • Coordinated activities with cross-functional groups

Confidential

Business Analyst

Responsibilities:

  • Assisted with the development of scope and schedule for project work
  • Proactively managed project-related issues
  • Prepared/updated project status reports
  • Identified key stakeholders and worked with them to define requirements
  • Created sprints, user stories and acceptance criteria
  • Used Asana to keep track of tasks in meeting objectives
  • Used SharePoint to set up files to ensure that all project information was appropriately documented and secured
  • Built test data set based on technical overview document
  • Led sprint planning and sprint retrospective meetings
  • Created a detailed work plan which identified and sequenced activities needed to successfully complete the project
  • Evaluated the outcomes of the project as established during the planning phase
  • Created communication plan to update stakeholders on the progress of the project
  • Created project organization structure and identified roles and positions in the team

Confidential

Business Analyst

Responsibilities:

  • Scheduled and conducted all project meetings
  • Tracked project milestones using MS Project
  • Prepared weekly Progress Report and delivered presentations on project goals and plans using Microsoft PowerPoint
  • Ensured project schedules were updated weekly and posted on SharePoint
  • Ensured all projects were on or below budget
  • Prepared vendor contracts and scope of work
  • Developed project schedules of tasks with input from project team members
  • Participated in product requirements review sessions with the business to understand the assumptions, dependencies and constraints
  • Worked closely with development, testing and subject matter experts during the entire project’s life-cycle
  • Created business requirement documents and functional specification documents
  • Designed process flow diagram in MS Visio to better define the software functionality
  • Ensured comprehensive working knowledge of all features and benefits

Confidential

Business Analyst/QA Analyst

Responsibilities:

  • Communicated with Analysts, Developers and clients to gain functional and technical knowledge
  • Focused work on business process flow diagrams using Visio
  • Created and managed change request documents collaborated in converting requirements into effective business designs
  • Created test scenarios and test cases as well as validated test cases
  • Created defects in HP Quality Center to log application issues
  • Captured defects and requirements screenshots using Snag It as a test validation tool

Confidential

Business Analyst

Responsibilities:

  • Liaison between business and IT teams
  • Adhered to company’s Waterfall methodology
  • Designed Process Flow diagrams using MS Visio
  • Analyzed, documented and managed all project requirements and changes to requirements throughout the Software Development Life Cycle (SDLC)
  • Assisted developers with functional specification documents
  • Constant communication with business and development teams
  • Strong documentation experience requiring conversion of business needs to technical documents
  • Documented and reviewed high level and detailed requirements in Business Requirement Document (BRD)
  • Created Use Cases and Use Case templates based on the requirements list and BRD

Confidential

IT Auditor

Responsibilities:

  • Developed and managed audits, audit programs and audit teams
  • Audited user permissions and access to systems
  • Managed special projects requiring a high degree of confidentiality and expert knowledge of multiple departments within the company
  • Liaised with various senior level company personnel to complete financial reports
  • Identified, evaluated and documented audit control systems and tested results
  • Designed tests on controls and transactions to mitigate business risks
  • Documented business process flows for financial reporting purposes
  • Performed audit planning and procedures, including collection of support and documentation of test results
  • Identified key risk areas across the enterprise and developed audit plans
  • Maintained current knowledge of matters impacting audit industries and companies
  • Counted, tested and documented clients inventory in their inventory site
  • Evaluated the adequacy and application of accounting, operating, and administrative controls and the quality of ongoing operations in real estate and retail industries
  • Coordinated efforts of audit teams to prepare and review work papers
  • Strong analytical, problem solving, organizational and leadership skills
  • Client interaction and communication working in teams of 2 to12 auditors
  • Worked on multiple accounts including Hitachi of America, Retail Forman Mills account and Real Estate Liberty Property Trust account

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