PROFESSIONAL SUMMARY:

• A result oriented individual with more than 7 years of diversified experience in Business Analysis and Software testing in Insurance and Banking industry.
• Strong knowledge of System Development Life Cycle including analysis, design and review, business and software requirement specifications, development and Testing Methodologies and Techniques.
• Full understanding of Rational Unified Process using MS Visio, Requisite Pro and UML.
• Experience in process modeling using Use Cases, Activity Diagrams, Class Diagrams and Data Modeling.
• Experience in conducting Joint Application Development and Rapid Application Development sessions to converge early toward a design acceptable to the customer and feasible for the developers and to limit a project's exposure to the forces of change.
• Thorough understanding of testing for the entire software life cycle including version control.
• Experience in tracing requirements throughout the development process using the Requirement Traceability Matrix.
• Ability to organize, document and track changes and defects using tools like MS Visio.
• Monitored day to day activities responsibilities include leading a team of analysts and SME's in the development of a requirements analysis, advanced planning document and request for proposal.
• Worked extensively with Data modeling tools like SQL to identify key elements and table structures and aid database design.
• Extensive experience in diversified industry sectors including Health care, Retail, Mortgage, Credit Card, Commercial and Investment Banking.
• Experience in conducting GAP analysis, User Acceptance Testing and SWOT analysis.
• Extensively worked on MS Visio, MS Excel, MS Word, PowerPoint, SQL, MS Project

WORK EXPERIENCE:

Confidential

Sr. Business Analyst

Responsibilities:

• Gathered and developed a requirements document in a systematic approach by eliciting, organizing the requirements of the to - be-system using MS - Excel and word.
• Involved in collection of functional requirements from system users and preparation of business requirement documents using MS-Office that provided appropriate scope of work for technical team to develop prototype and overall system.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensured that critical requirements are not missed.
• Prepared support documents containing the essential business elements, detailed definitions, mapping data elements and giving descriptions of the relationships between the data elements to analyze and document business data requirements to aid System Architects and Developers.
• Analyze data for extraction of values from the appropriate data fields based on a specific criteria.
• Reviewed the process of calculating the financial values that need to be displayed on Quarterly Statements based on process documentation.
• Interacted with the Business Clients, and the team members based on the business requirements.
• Participated in the keeping the track of the Project plan and made sure the project is on schedule.
• Involved in prototyping the application and its functionality screens.
• Involved in the planning and design of the tables.
• Involved in building Test Strategy and test plans to test various scenarios as a part of System Integrated testing.
• Verified the Business Scenarios on new builds and built new test cases to allow extended testing by the QA team.
• Retrieved, verified the information related to the Use Cases, done using SQL.

Environment: SQL, MS Project, MS-Visio, MS VB Windows XP / 2000, Oracle, Quality Center, PVCS Version Manager, PVCS Tracker tool, OWB, PL/SQL, Crystal Reports.

Confidential

Business Analyst

Responsibilities:

• Defined processes and procedures to re-engineer the legacy Mortgage Asset Management system and wrote business requirements to build a new system by adopting Rational Unified Process (RUP) Methodology throughout project lifecycle to satisfy the business needs.
• Followed Risk Mapping techniques throughout the project to decrease causes of risk; documented requirement changes and maintained directional traceability between product requirements and other artifacts.
• Worked with the project manager on current process improvements.
• Conducted JAD sessions with committee of SMEs from various business areas including Mortgage Servicing, accounting, Loan monitoring and Branch Operations Management to document current process flows.
• Wrote test plans and test case scenarios, built test cycles, ran tests and tracked and reported defects to Quality Assurance (QA) team; Used MS Visio to capture bugs, track and manage any type of change.
• Analyzed the credit report for existing and or past repayment on mortgage, installments, revolving, collections, repossessions, foreclosures and bankruptcies.
• Involved in Business Process Mapping (BPM) and Re-Engineering of current business models.
• Created Use Cases and conducted Gap Analysis between the legacy system and new implemented system reports to maintain data integrity and consistency in their workflow process. Provided training to end users.
• Assisted and Tracked project activities with project team and client and update action item registers, weekly reports and schedules as required in Traceability matrix.
• Created business models following Unified Modeling Language (UML) approach; determine and track the project milestones, deliverables and schedules to adhere to desired implementation date.
• Conducted User Acceptance Testing (UAT) with end users to create system acceptance criteria.

Environment: Use Case Analysis, Unified Modeling Language (UML), Rational Unified Process (RUP), MS Visio, Rational Requisite Pro and MS Project.

Confidential, San Francisco, CA

Business Analyst

Responsibilities:

• Involved in interactions with Subject Matter Expert (SME's), Project Manager, Developers, and the end-users in multiple JAD sessions for identifying requirements for improving the current loan process.
• Worked extensively with the users and with different levels of management to gather business requirements.
• Demonstrated excellent technical writing skills by developing Business Requirements
• Document (BRD) and Functional Specification Document (FSD)
• Used SDLC methodology for business requirements, business process design.
• Designed Use Cases and worked on activity and sequence diagrams to analyze requirements.
• Maintained and monitored project progress and status through MS Project.
• Created requirements analysis and facilitated design phase artifacts using MS Visio
• Used SQL to analyze and validate business requirements.
• Assisted the Project Management in setting realistic project expectations and in evaluating
• The impact of changes on the organization and plans accordingly.
• Developed test scenarios and implemented test plan and implemented the same in the production support environment.
• Participated in bug review meetings.

Environment: SQL, MS Visio, MS Word, MS Excel, MS Power Point, MS Share Point, MS Project