OBJECTIVE:

Seeking a Business Systems Analyst or Product Analyst position, to contribute with strong management skills, business acumen, think analytically, gather and analyze data to ensure usable outcomes.

PROFESSIONAL SUMMARY:

• 5+ years of experience in Business Analysis, in software industry for Ecommerce, Platform and Mobile Apps.
• Experienced in Business Analysis for SAP HCM, Ecommerce, Mobile Apps and Platform Services.
• Expertise in Organizational Management, Personnel Administration, Time Management and Payroll Administration.
• Proficient in Requirements Gathering, Backlog Grooming, Sprint Backlogs, Agile Development and Releases.
• Expertise in drafting Product Requirement Document, Functional Requirements Document, and Design Documents.
• Worked in all phases of Software Development Lifecycle (SDLC) in Agile and Waterfall Methodologies.
• Proven experience in working with Cross functional teams involving Product and Project Management.
• Expertise in, Business Process, Requirement Analysis, Operations, and Manufacturing & Supply Chain.

BUSINESS EXPERTISE:

• Business Analysis
• Requirements Analysis
• Requirements Gathering
• User Experience (UX)
• Agile & Waterfall SDLC
• Agile Sprint Planning
• Product Backlog
• Backlog Grooming
• Sprint Backlog Grooming
• Software Development
• A/B Testing
• KPI Metrics
• Agile Product Owner
• Product Roadmap
• Risk Analysis
• Gap Analysis
• Data Analysis
• Data Visualization
• User Experience (UX)
• Wireframes
• UAT Readiness
• Analytical Skills
• Project Management
• Business Requirement
• Strategic Planning
• Multivariate Testing
• User Stories
• Requirements Analysis
• Customer Experience
• Customer Usability
• PRD, MRD, FRD, BRD
• Documentation

TECHNICAL EXPERTISE:

Business Skills: Workflows, Agile, Requirements Gathering, Wireframes, Documentation, Business & Functional Requirements, Process Improvement, SDLC, PDLC, PLC, end User Acceptance Testing, QA, Analytics, MS Excel

Technical Skills: Oracle 9i, SQL, MySQL, Teradata, Tableau, SAP R/3, ECC6.0, Salesforce Admin (SFDC), CRM, Security Controls, Workflows, Page Layouts, Objects, Customization, Validations and Formulas.

EXPERIENCE:

GRADUATE STUDENT ASSISTANT

Confidential, Nashua, NH

Responsibilities:

• Maintained Student User Accounts, Documents processing, aiding admissions, courses, and Immigration details.
• Lead the graduate programs by identifying areas of improvement & implementing new functionalities over portal.
• Delivered new functionalities for the University Portal for integrating student id with University lab access.
• Documented requirements and design documents for new product ideas and innovation around the portal.
• Responsible for maintaining students records for the University Portal for monthly academics and grading reports.

BUSINESS ANALYST - SAP FUNCTIONAL CONSULTANT

Confidential

Responsibilities:

• Lead multiple Ecommerce and Platform projects for Confidential Clients in Pune Area, India.
• Implemented and Delivered new functionalities, and technical specification for major Automotive Clients.
• Work with cross-functional teams like Compliance, Product, Operations, Internal Audit, IT, Marketing & Sales

Business Analyst

Confidential

Responsibilities:

• Worked on the Ecommerce Order Management Portal for Inventory Supply Chain and Operations.
• Lead the Requirements Gathering, Design analysis, and defining the Product Requirements Document.
• Defined Requirements from multiple internal and external stakeholders by conducting interviews.
• Lead the Scrum Development team with Identification, tracking and resolution of key Product Issues.
• Defined detailed User Stories, Backlog Grooming, Sprint Backlog Grooming, and Daily Stand-ups.
• Tracked Sprint Releases, communicated with Business, SMEs, Technical Team and daily progress updates.
• Prioritized the Product Backlog in identifying the Sprints during Sprint Planning & Backlog grooming.
• Used JIRA for planning & tracking the portfolios, stories, roadmaps, ideas, defects, tasks, and issues.
• Developed reports, data modeling & visualization in Tableau to illustrate patterns and distributions.
• Daily KPI metrics reporting with charts & graphs for measuring daily statistics on the Ecommerce Portal.
• Responsible for configuring and implementation of OM, PA, TM and PY over ESS/MSS modules.

Business Systems Analyst

Confidential

Responsibilities:

• Delivered the redesign of Ecommerce Portal (India) by launching 3 product features for User Profile.
• Lead the Business Requirements from Conceptualization to Launch for Confidential India Portal.
• Gathered requirements from various internal and external stakeholders for Business & Technical teams
• Drafted detailed Product Requirements Document (PRD) and translating them into Agile User Stories.
• Maintained Product Backlog, planned Sprint Backlog and Backlog grooming sessions with Engineering.
• Prioritized Business Requirements for Supply Chain Order Management, by drafting detailed process mappings.
• Worked as a liaison between Business, Marketing, & Engineering team on identifying key requirements.
• Drafted detailed flow diagram of the workflow of the Confidential User Profile flows from Registration.
• Managed the development team by leading the scrum meetings and assigning Use Cases and tasks.
• Collaborated with Product Management, Product Development, Vendor and User Experience Teams.
• Daily KPI metrics reporting with charts & graphs for measuring daily data flow on the Ecommerce Portal.
• Responsible for MDM interfaces for Customer Master, Vendor Master, Material Master for WM & PP.
• Generate various standard reports and present to the senior management.
• Requirements gathering for z-reports and working closely with Engineering & Product teams.
• Lead a team of analysts for Product training module as per the needs.
• Organizational Management (OM) -
• Define & Create Various Jobs, Departments & Positions, and assign to respective departments.
• Create & Maintain organization structure by defining relationships between various object types.
• Personnel Administration (PA) -
• Configure Enterprise & Personnel structure as per client needs for various personal actions.
• Maintenance of various PA info type records (0001, 0002, 0006, 0008, 0009, 0021, 0022, 0023, 0024, etc.).
• Time Management (TM) -
• Yearly creation of Public Holidays (Fixed, Floating), assign to Holiday Calendar, update factory calendar.
• Generate Work Schedule Rule, maintain time, work schedule rule, attendance, absence, absence quota.
• Payroll Administration (PY) -
• Created wage types and configure the same as per the client requirements.
• Processing monthly payroll and paystub generation, posting to Payroll Finance team.