PROFESSIONAL SUMMARY:

• Having almost 5 - year work experience working with development teams and Business Systems Analyst transferring oral/written business specifications, requirements, and document migration based on the company needs.
• I am able to understand the existing system and using my existing experience to create improvements.
• I have conducted s of various software systems and Business Knowledge for new team members.
• I have experience in working with health care and property/casualty insurance provider and Human Resources related.
• My expected graduation is May of 2020. I have flexible attitude and mind set, with a flair for taking up challenging tasks.
• I also have excellent oral and written communication skills, inter-personal skills and great leadership skills.
• I am looking for my next opportunity to offer even more experience in the Business Administration and Computer Science world while gaining leadership skills.

MINOR STRENGTHS:

• Providing document scripts and script libraries.
• Loaded and updated Data Models/Business Objects variables according to client instructions.
• Created special scripts for business object variables without effecting main business object.
• Creating business object through XML

PROFESSIONAL EXPERIENCE:

Confidential

Thunderhead Business Analyst

Responsibilities:

• Interact with Product Owners and to gain the business requirements for a specific project.
• Dailey meetings with project team and development team to relay updates develop new strategies
• Creating business mock ups for requirements related to specific projects within Microsoft Word and Excel.
• Understand the existing system and work on the improvement of the system.
• Providing feedback and guide the Client on what works best with the system, regarding the company needs.
• Interact with Product Owners and to gain the business requirements for a specific project.
• Working with Client Project Manager for Effort Estimations and Delivery Timelines.
• Involvement in Effort Estimations and Timelines.

Confidential

Manager of Consolidated Billing/Cobra Administrator

Responsibilities:

• Weekly team meetings with IT to develop user friendly software for Consolidated Billing.
• Understand the existing software and developing improvements.
• Providing feedback and guide the Client on what works best with the system regarding the company needs.
• Interact with Product Owners to gain the business requirements for a specific project.
• Working with client Project Manager for Effort Estimations and Delivery Timelines.
• Work on creation and maintenance of file structures for reconciliation.
• Creation of marketing materials and power points.
• Handling Project Releases and Workflows.
• File production, management, import and exportation.
• File mapping
• Check processing
• Working with the company legal team to create contracts and legal documentation for future clientele.
• Marketing meetings with future clientele.
• Creating materials and Business Knowledge for new team members.
• Processing checks
• Importing and exporting file reports

Confidential

Business Systems Support Specialist/ Senior Thunderhead Consultant

Responsibilities:

• Weekly team meetings with Business Analysts, Project Manager and Tech Team to come up suggestions, strategy and procedures for the Thunderhead client that best fit the company needs.
• Understand the existing system and work on the improvement of the system.
• Providing feedback and guide the Client on what works best with the system, regarding the company needs.
• Interact with Product Owners and to gain the business requirements for a specific project.
• Working with Client Project Manager for Effort Estimations and Delivery Timelines.
• Work on creation and maintenance Overlays & Enclosures.
• Involvement in Effort Estimations and Timelines.
• Creation and Modification of Batch Config and Output Processor Config Files.
• Handling Project Releases and Workflows.
• Designing and Creating Business Objects, Layouts, Style sets, DDVs, etc within the Thunderhead client.
• Scripting and coding logic related to the business requirements and needs in the Thunderhead/Smart Communications client.
• Converting schemas to xml using Visio Studio.
• Reviewing Analysis Design documents and Thunderhead Projects before Release.
• Debugging and Bug Fixes, QC, Interacting with Testing Teams, assisting in QA and UAT testing.
• Quality assurance testing to review practical and non-practical process within the Thunderhead Client.
• Providing specialized test cases to test outputs and assisted testing team.
• Initial set-up and continuing maintenance of Base policy structures and rates, Paid commissions, Claims adjunction structures, Incoming or internally generated document workflows, Outgoing correspondence, Ad-hoc reports, and Best practice methods.
• Achieved client appreciations by doing internal POC projects.
• Conducting s on Thunderhead and Business Knowledge for new team members.

Confidential

Thunderhead Administrator

Responsibilities:

• Weekly sprint planning with Business Analysts, Project Manager and Tech Team to come up suggestions, strategy and procedures for the Thunderhead client that best fit the company needs.
• Daily Scrum meetings with Business Analyst, Project Manager and Tech Team to discuss JIRA assignments and creating JIRA assignments.
• Creating business mock ups for requirements related to specific projects within Microsoft Excel.
• Understand the existing system and work on the improvement of the system.
• Providing feedback and guide the Client on what works best with the system regarding the company needs.
• Interact with Product Owners and to gain the business requirements for a specific project.
• Working with Client Project Manager for Effort Estimations and Delivery Timelines.
• Work on creation and maintenance Overlays & Enclosures.
• Involvement in Effort Estimations and Timelines.
• Creation and Modification of Batch Config and Output Processor Config Files.
• Handling Project Releases and Workflows.
• Managing the migration of projects through the environments in SalesForce
• Designing and Creating Business Objects, Layouts, Style sets, DDVs, etc within the Thunderhead client.
• Scripting and coding logic related to the business requirements and needs in the Thunderhead/Smart Communications client.
• Reviewing and analysing data items within the SalesForce client and creating a data model that fits the business need.
• Converting schemas to xml using Visio Studio.
• Reviewing Analysis Design documents and Thunderhead Projects before Release.
• Debugging and Bug Fixes, QC, Interacting with Testing Teams, assisting in QA and UAT testing.
• Providing specialized test cases to test outputs and assisted testing team.
• Quality assurance testing to review practical and non-practical process within the Thunderhead Client and SalesForce.
• Conducting s on Thunderhead and Business Knowledge for new team members.

Confidential

Claims Analyst

Environment: Thunderhead Now and One/Cloud Connect, Smart Communications Advance Template Designer, SalesForce Dev2, Dev3, ZNAF, Production and DEMO, JIRA, DataPath, Windows XP, Microsoft Office 2010, Visio Studio, GIAS, Image Now, DOTI, Derive, Auto C.A.D., Adobe Illustrator & Photo Shop, Quark Express, MacIntosh