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Business Process Analyst Resume

Columbus, OH

SUMMARY:

  • Advanced skills in: Microsoft Office, including Word, Excel, PowerPoint and Outlook, Lotus Notes, AS400, CCW, MSP, SAP, Oracle, Concur, Tibco Nimbus and SharePoint Excellent proofreading, data analysis and editing skills
  • Experienced in corporate, non - profit, collegiate, legal, and retail environments
  • Skilled in end user development testing and delivery of software training programs Intuitive troubleshooting and problem-solving skills

EXPERIENCE:

Confidential, Columbus, OH

Business Process Analyst

Responsibilities:

  • Participating on and leading business process reengineering teams by mapping “as is” and “to be” business processes, eliciting, documenting and validating requirements and their drivers and business process metrics
  • Translating business requirements and processes into design documentation
  • Creating, providing guidance on, and reviewing end use process and procedure documentation
  • Providing support for functional end-users after project deployment and participating in continuous improvement initiatives, new requirements development and enhancement projects
  • Ensuring timely and accurate project tracking and delivery

Confidential, Columbus, OH

Sourcing Analyst

Responsibilities:

  • Assist with vendor setup, validation and conversion into new purchasing and payment systems as part of the Channel Compliance Initiative
  • Validate and maintain compliance while assisting with systems conversion from SAP to Oracle
  • Cost center audit and ad hoc expenses reporting
  • Purchasing catalog updates

Business Analyst

Confidential

Responsibilities:

  • Performed editorial review and migration of mortgage banking procedural documents to Confidential centralized online repository
  • Developed and maintained project tracking systems emphasizing data integrity and project timelines

Purchasing Manager

Confidential

Responsibilities:

  • Confirmed approved vendor information for inclusion in ePurchase conversion
  • Research discrepancies with vendor contacts to gather missing info
  • Maintain Best Practices for consistency and data integrity

Business Analyst

Confidential

Responsibilities:

  • Reviewed consumer mortgage loans for payment history and delinquency status
  • Researched and corrected misapplied payments
  • Worked with attorneys and borrowers to provide loan reinstatement and payoff quotes
  • Coordinated emergency preparedness responses to disaster and weather-related emergencies on Confidential global scale

Confidential, Columbus, OH

Administrative Assistant - Sr.

Responsibilities:

  • Provided support to 3 SVP’s in the areas of Confidential & Confidential, Integration and Commercial Credit
  • Assisted with commercial property due diligence in advance of acquisition of Confidential
  • Assisted with creation and editing of policy and procedure manuals, monthly reporting, calendar/ schedule maintenance, corporate travel arrangements, expense reporting, Confidential /P
  • Assisted with onboarding 50+ contractors for Confidential / Confidential Audit project
  • Member of several Inclusion groups

Confidential, Columbus, OH

Confidential Administrator

Responsibilities:

  • Provided support to Chief Confidential Officer, Sr. level management and the Confidential Admin department (80+ colleagues)
  • Effectively managed complex business calendar and executive schedules
  • Handled reservations, logistics and expense reporting for management team and visiting auditors, Confidential /P, Confidential /R,
  • Point of contact for all facilities, supplies, and administrative questions for the building
  • Liaison between Bank, vendors, Federal regulators and auditors.
  • Assistant to Compliance Director with research for annual Risk Assessment.

Confidential, Columbus, OH

HR Consultant

Responsibilities:

  • Administrative support to 4 AVP’s in the corporate HR Department at world headquarters
  • Developed content and edited facilitator and participant guides
  • Sourced contractors and suppliers to procure training manuals and materials
  • Coordinated training seminars hosted by outside vendors and handled all necessary logistics
  • Calendar and schedule maintenance, corporate travel arrangements, expense reporting

Confidential, Columbus, OH

Executive Assistant

Responsibilities:

  • Provided executive support to SVP of International Transportation, SVP of Distribution Operations, and 6 additional executives for an international apparel retailer
  • Meeting planning and facilitation, creation and audit of presentations and handbooks, international travel coordinator, expense reporting
  • Maintained supply and equipment inventory, employee rosters, calendars and org charts

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