PROFESSIONAL SUMMARY:
- Experience in Change Management, Process Improvements, SDLC, and Requirements Elicitation
- Experience in Agile Scrum and Waterfall
- Strong experience in working with stakeholders and gathering requirements through Discovery Workshops, JAD sessions, requirements analysis, prioritization and conflict resolution
- Experience in creating and refining user stories
- Experience in product backlog grooming and planning iterations in Scrum
- Experience in delivering Business Cases, BRDs, FRD’s, and SRSs
- Experience in Process Mapping and Gap Analysis
- Experience UML and Use Case diagrams
- 2 years’ experience in Healthcare Industry
- Strong experience with Information Systems
- Experience in Data Analysis and Data Profiling
- Strong experience with Microsoft SQL and Oracle SQL Developer
- Experience in user research, user centric design, wireframes, prototypes, and screen mock ups
- Experience in UAT: creating test plans, and validating critical business requirements
- Strong verbal and written communication capabilities at all levels
- Ability to forge long term relationships with business teams and external partners to deliver value
- Customer focused team player, self - starter, championing user needs first
TECHNICAL SKILLS:
- Agile
- Waterfall
- JIRA
- HP ALM
- Microsoft Visio
- MS Project
- SnagIt
- HP Test Case Tool
- Project Workbook (Another tool for requirements, change orders, tasks, and defects)
- SharePoint
- Microsoft Office: Excel, PowerPoint, and Word
- SQL
- Java
- JavaScript
- HTML
PROFESSIONAL EXPERIENCE:
Confidential, New Jersey
Business Analyst
Responsibilities:
- Decomposing business requirements into user stories for the Managed Care Subsystem
- Collaborating with key stakeholders to scope and shape requirements to the MMIS (Medicaid Management Information System)
- Participating in JAD sessions with both the business and technical teams
- Engaging in workshops with the customer
- Leading and participating in Sprint meetings
- Planning sprint backlogs in Agile Scrum and facilitating the Scrum team occasionally
- Adjusting and reviewing any changes to the BDD/BRD
- Producing Use Cases and Work Flows
- Performing Gap Analysis and "As-Is" & "To-Be" to analyze changes/updates to the Managed Care Subsystem
- Participating in Research, Data Analysis, and Data Profiling
- Using SQL to create, retrieve, and analyze data and tables
- Analyzing defects and identifying the root causes of failures
- Participating in UAT, creating test cases, test plans and defect documents
Confidential, Salem, Oregon
Business Analyst
Responsibilities:
- Collaborating with stakeholders to scope, gather, and analyze requirements and change orders for the MAPIR (Medicaid Assistance Provider Information Repository) Subsystem within the MMIS (Medicaid Management Information System)
- Participating in workshops with stakeholders
- Engaging in JAD sessions with business team and technical team
- Participating in Sprint meetings
- Processing, managing, and documenting change orders/change order requests
- Devising and documenting BRD and FSD
- Breaking down requirements into user stories
- Supporting Product Owner in Product backlog grooming and Sprint planning meeting preparation
- Retrieving data from Oracle SQL Databases
- Working with Use Cases and Activity Diagrams
- Researching, analyzing, prototyping and validating features for applications
- Supporting the development team to ensure that they understand user requirements properly
- Wire framing the portal functionality and designing prototypes
- Analyzing the defects and identifying the root causes of failures
- Participating in UAT, creating test cases and defect documents
