PROFESSIONAL SUMMARY:

• IT expert, successful at leading and managing efforts for diverse projects. Rapid assessment of business needs. Foster strong working relationships within teams. Master of Science in Software Engineering with focus in Bioinformatics.
• Adept at Team Foundation Server, integrated with MS Project to import/export project plans at Medicaid office.
• User Stories were mapped out for building out in the different iterations, Tasks were assigned, Defects were tracked and developers would take them as their assignments to work.
• All iterations were schedule/planned/approved during sprints.
• Managing several concurrent Projects at Confidential for both internal and external customers.
• Maintained, Administrated teamwork planning in Rally.
• Managed globally dispersed QA workloads for 3 teams having resources in US and Ukraine.
• Project Plan created in Microsoft Excel at Confidential for application conversion and development.
• Updated Project Plans at Confidential for QA resources and estimates.
• Updated and presented details on Projects Plans for Confidential Service Desk implementation.
• Created Project Plan in MS Project for Confidential.

Technologies:

Methodologies: Agile (Interative & Incremental), Waterfall, ITIL, CMM, KPI

Operating Systems: UNIX, Windows

Languages: SQL, MySQL, ISQL, Java, JavaScript, Pro*C, C, C++, Perl, PowerBuilder, VB, Vi Editor, UNIX

Databases: Relational, Object - Oriented, Distributed, Data Warehouse, MS SQL & Access, MySQL, Oracle 10G, 11G

Servers: MS SQL Servers, IIS, SSRS, MS Media (MMS), RealServer, Teradata, Apache Tomcat, Sybase

Tools: Rally, MS Project, Hyper-V, TOAD, QueryMan, ErWin, WinDDI, VitalSuite, PeopleSoft, MicroStrategy, Business Objects, Crystal Reports, MyEureka, MS Office, PowerPoint, Visio, UML, Together 6.0, .Net, Matlab, PolyAnalyst, StarProbe, Dreamweaver, Coldfusion, Flash, Rational RequisitePro, Confidential Service Desk & Quality Center, Serena Version Control, Merant Version Control, Biztalk, MS Project, Sharepoint, MS Dynamics CRM, Tableau, Confidential EMR, Tableau, Confidential

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Create Confidential for Confidential version 5 enhancement.
• Uploading/importing standards and requirements into CATSWeb with SQL backend.
• Configure, create code updates in Confidential, deploy to all 3 environments (DEV, QA, PROD).

Environment: Confidential, MS SQL Server, SharePoint

Confidential

Project Manager/Business Analyst

Responsibilities:

• Develop and implement Microsoft Dynamics CRM 2013 prototypes for several Access conversions.
• Create and implement Help Desk KPI’s and SLA’s including graphical reports for presentation to stakeholders based on ITIL methodology.
• Create Help Desk Questionnaires for performance feedback in LiveCycle.
• Write proposal for needed human resources based on key metrics.
• Document Process flows for Contract work, Help Desk Requests and develop Policy, Standards and Procedures for PHES.
• Gather .Net requirements for several FDA grant initiatives with Confidential to computerize, streamline workflows, track and report progress data. Areas included but not limited to Food Investigation Training Tracking, Tuberculosis medical tracking.
• Gather and document requirements for MS CRM 2013 Neighborhood Nuisance including data mapping for Confidential County Environmental Health and Public Services.

Environment: MVVM, SharePoint, MS TFS, MS SQL Server, Confidential EMR, MS Dynamics CRM 2013, ITIL, Tableau

Confidential

Project Manager

Responsibilities:

• Create Project Plans for staff of 15 resources for two development efforts.
• Report weekly status / progress with stakeholders
• Hold daily stand-ups with team documenting percent complete.
• Maintain documents and assist in getting new hires onboarded.

Environment: MS Project, MS Team foundation Server, MVVM Kendo, SharePoint

Confidential

Project Manager

Responsibilities:

• Create Project Management Plans for 5+ releases and multiple concurrent/consecutive New Customer Onboarding.
• Manage conversion of .Net application and platforms.
• Manage several new customer onboarding projects and write XML for their verification process.
• Create, validate and verify database schema and changes to the system using XML and SQL to setup data.
• Follow Change Control procedures, request CCB approvals for changes, Submit requests for financial approval.
• Maintain Burn-down charts, Internal Hours and Cost report, and Yearly Budget for projects and provide project status to executives and all stakeholders.
• Create screen mockups in Visio 2011 for Order Tracking and Manufacturing Workflow.
• Develop training material documents and train new team members in manual process to simulate Production’s automated process.
• Work closely with Apple on several development enhancements and initiatives including Apple Cards.

Environment: .NET, MS SQL Server 2008R, SSRS, Sharepoint 2010, SAP, MS Project, AtTask, Biztalk 2010, SQL 8, Expression, Citrix, XML

Confidential

Project Manager/Business Analyst

Responsibilities:

• Assist in Project Management task creation, determining Capital and Expense items.
• Created requirements of several new Confidential (Leadership in Energy and Environmental Design) initiatives and Carbon emission tracking enhancements to respectively increase waste diversion revenues and eliminate possible environmental fines.
• Define algorithms, attributes, and system processes for Volatile Organic Compound Carbon emission totals, reports, and limits to adhere to regulatory mandates.
• Develop SQL scripts and reports to verify and validate calculations for Carbon Emissions and determine if reporting is collecting correct data for summations/totals.
• Validate and verify carbon emission calculations and reports, diversion recycling and project tracking setup and reports, aggregated material reports in MicroStrategy.
• Define requirements for Diversion and Recycling tracking applications for use by internal and external Business Partners, Project Managers and General Contractors.
• Create screen prototypes in Visio for diversion application.

Environment: Agile, Rally, .NET, Microsoft SQL Server 2005, Oracle 10G, 11G

Confidential

QA Manager

Responsibilities:

• Manage global team, technical resources, and work efforts for 3 development teams.
• Administer and maintain 2005, 2008, and 2008RS servers and Sharepoint Central for use in Hyper-V configurations, along with creating dimensions and cubes in Analysis Services.
• Create, Manage and Maintain Sharepoint portal farm, Updated application within Sharepoint, Administer permissions within Sharepoint for various applications, Install Sharepoint versions in VM environment

Environment: Agile, Rally, .NET, SharePoint, Microsoft IIS, SQL Servers 2005 and 2008, Hyper-V

Confidential

Sr. Systems Analyst

Responsibilities:

• Participate in DB schema review sessions and maintain a data dictionary of current application.
• Create Project Management Plan for new software release.
• Create and Present Business Proposals for accounting and human resources software applications/tools. eTimesheet and Microsoft SharePoint were successfully implemented.
• Develop Use Cases for current and future time keeping and accounting systems.

Environment: Agile, Waterfall, MS Project, .NET, ACCESS, JD Edwards, Visual Source Safe, SQL Express, Visual Studio 2008

Confidential

Business Analyst

Responsibilities:

• Write SQL to query database using TOAD and SQL Servers for verification and validation and perform database restore from site backups.
• Create, update., and review use cases and requirements.

Environment: Agile, .NET, Mercury Quality Center 9.0, TOAD, Merant Version Control, SQL Servers

Confidential

Implementation Lead

Responsibilities:

• Develop JAVA code builds.
• Participate in design and code reviews.
• Support existing 6.2.2 Windchill application enhancements and fixes.

Environment: Waterfall, UNIX, JAVA, Merant Version Control, Mercury Quality Center 9.0

Confidential

QA Manager

Responsibilities:

• Update and enhance Project Management Plans for activities involving test efforts, resources, and coordinating release timeframes.
• Coordinate UAT with teams Customer Care ClearTrack vendor application and online banking application internet conversion.

Environment: Agile, MS Project, .Net, WebMethods, Corillian, CashEdge, Bugzilla, Mercury QC 9.0, ClearQuest

Confidential

Responsibilities:

• Write SQL to verify data in forms templates, table joins, and relationships in SQL Server.

Environment: Agile, Vision, Enterprise Manager, SQL, VPN

Confidential

Responsibilities:

• Perform updates in project management plans to reflect test cycles/stages, resources, and progress.
• Communicate process and coordinate UAT activities with external business units.
• Create strategy, plan, cases, and scripts for software integration.
• Report defects, issues, and concerns for review and resolution.
• Analyze change management workflow for discrepancies.

Environment: Waterfall, MS Project, TestDirector 7.0, ITIL, HPSD, Sarbanes Oxley (SOX)

Confidential

Responsibilities:

• Manipulate data in both Mainframe and SQL Servers for use in test scripts.

Environment: TestDirector 7.0, ISQL, Telnet, Mainframe, RF unit, VISIO, UML, DataStorage, DOS

Confidential

Responsibilities:

• Enhance requirements matrix application with additional functionality and 4 new Access reports for QA use.
• Create test paths derived from Confidential ’s Complexity Metric.
• Develop strategies, plans, scripts, and cases for testing objects/modules of a world-wide application.

Environment: Waterfall, JAVA, JAVAScript, TestTrack, SQL, App Server, Hub

Confidential

Responsibilities:

• Verify HR module of PeopleSoft including salaries/bonuses/eligibility/organizational and reporting hierarchies of PeopleSoft and the import/integration into Oracle and SQL servers for use in .Net HR applications.
• Develop Project Plan for Confidential Portability.
• Create and implement 7 different quality plans for Confidential ’s Confidential Portability application which includes Configuration Management Plan, Metrics Plan, Problem Resolution Plan, Product Acceptance Plan, Review and Audit Plan, and Test Plan.
• Develop training and user manuals for internal Sales Order process, Budget Analysis Application, and Help Desk Request applications.

Environment: Agile/Rapid Development, MS Project, SQL Server 2000, IIS Server, Internet Explorer 5.5, .NET, Visual Basic, Microsoft’s SharePoint Portal Server, Access, PeopleSoft, Oracle, Ceridian

• Adept at Team Foundation Server, integrated with MS Project to import/export project plans at Medicaid office. Used TFS at Confidential to track all aspects of agile projects: User Stories, Tasks, Defects, Code, Iterations, etc. User Stories were mapped out for building out in the different iterations, Tasks were assigned, Defects were tracked and developers would take them as their assignments to work. All iterations were schedule/planned/approved during sprints.
• Managing several concurrent Projects at Confidential for both internal and external customers.
• Maintained, Administrated teamwork planning in Rally.
• Managed globally dispersed QA workloads for 3 teams having resources in US and Ukraine.
• Project Plan created in Microsoft Excel at Confidential for application conversion and development.
• Updated Project Plans at Confidential for QA resources and estimates.
• Updated and presented details on Projects Plans for Confidential ’s Confidential Service Desk implementation.
• Created Project Plan in MS Project for Confidential ’s Number Portability.