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Sr. It Business Analyst/ Scrum Master Resume

Columbus, GA


  • 5+ years of experience in Business Analysis, documenting business and functional requirements, technical specifications, Requirement Traceability Matrix and User Guides across the Software Development Life Cycle.
  • Possess a disciplined, professional and quality centered approach with strong analytical and problem solving skills. Able to work under pressure and in a dynamic cross - functional cross cultural-environment. Ability to multi-task.
  • Excellent in communication, presentation and interpersonal skills.
  • Experience with process modeling techniques using UML, Use cases, data mapping, task diagrams, Sequence diagrams and Activity diagrams.
  • In depth knowledge of Software Development Methodologies like Agile.
  • Expertise in areas including various Investment Funds, Securities, AML/BSA, OFAC Regulations, Equities, Fixed Income, Investment Banking and Wealth Management.
  • Experience within a team oriented environment. Coordination of the development, design and execution of User Acceptance Testing.
  • Proficient in Reference Data Management and Legal Entity Management using Logical and Physical Data Models, Master Data and Static Data.
  • Knowledge and experience conducting business analysis planning & monitoring, requirement management & communication and consolidation analysis for both the waterfall and agile method.
  • Knowledge in, Product rules, rates, enrollment forms, EOI, Proposals, Sold Case information and Sales Collateral.


Business Modeling Tools: MS Visio, Blue works

Processes: Agile and Waterfall

Testing Tools: HP Quality Center

Databases MS Access, MS: SQL Server, Oracle, MySQL, PL/SQL, Pega, MongoDB

Case Management: IBM

Project/Portfolio Management: MS SharePoint, JIRA, MS-Project Planner, MS-Project Charter, MS PowerPoint Bloomberg and Reuters

Vendor Management: IBM, BCBS, Delta Dental, VSP, Selerix, Welthie


Confidential, Columbus, GA

Sr. IT Business Analyst/ Scrum Master


  • Worked independently with Product Owners and Business Partners within the Business functions to align technology solutions with business strategies.
  • Facilitated and managed scrum ceremonies such as daily standups, Sprint Planning, Sprint backlog refinement, Sprint Review and Sprint Retrospective.
  • Coach/Mentor teams on how to use Agile practice to deliver business value with quality
  • Removed impediments, escalating issues, and guiding the team to resolutions
  • Identified and communicated business needs and translated those needs into understandable User Stories and Acceptance criteria’s
  • Determined if internal or external solutions exist or whether new solutions are needed
  • Build, maintained and managed stakeholder relationships
  • Developed business models to represent requirements, such as business process flows, activity diagrams and data flow diagrams, etc.
  • Obtained, captured, and validated needed information from Stakeholders through JAD sessions
  • Translated high level business requirements into functional specifications for development team
  • Facilitated communications between business unit and development team from initial requirements to final implementation.
  • Conducted system analysis with a focus on business process model and use cases.
  • Participated in planning sessions with business units to improve business processes.
  • Provided technical direction and training to junior team members.
  • Performed gap analysis of existing system and evaluated benefits of proposed enhancements to the existing system to understand the feasibility.
  • Worked with Data Quality Team to design, implement and execute testing scenarios.
  • Coordinated and managed code releases and shared SOAP APIs with other IT groups.
  • Managed backlog, prioritize resolution of defects/bug as evidenced by the on-time delivery of major initiatives.
  • Create interactive simulation for end users using real time data.
  • Advise IT and business stakeholders on pros and cons for continuous integration with Proposal Management System

Confidential, Columbus, GA

Sr. IT Business Analyst/Associate Scrum Master


  • Conducted interviews and JAD sessions with Information Governance SME, Legal and Regulatory team and Information Security team, Access and Identity Management team to understand current business processes and gather business requirements and business use cases.
  • Facilitated and managed scrum ceremonies such as daily standups, Sprint Planning, Sprint backlog refinement, Sprint Review and Sprint Retrospective.
  • Created As Is and To be business flows for Legal hold management and eDiscovery of E-mail and Home Directory.
  • Defined the Legal requirements for operationalizing the process of identification, classification, collection and review of electronically stored information.
  • Assisted in installation, validations and Operations of the functionality of the following suite of IBM tools: StoredIQ, StoredIQ for Legal, Content Collector for Email, Content Collector for File Shares, Content Collector for SharePoint, eDiscovery Analyzer, and eDiscovery Manager.
  • Developed and implemented processes, policies and procedures relating to information retention.
  • Identified and defined IG Operational processes -for the identification, classification and remediation of content at risk.
  • Identified risks associated with cloud to cloud communication and passing of journaled email from O365 to the AIM cloud based repository.
  • Partnered with agile teams, Program Manager and Product Owner on preferred ways to develop, scope, prioritize anticipate deliverables

Confidential, Columbus, GA

Sr. IT Business Analyst


  • Successfully completed more than 15 large scale projects from waterfall to scrum within 9 months.
  • Closely interacted with designers and software developers to understand application functionality and developed detailed navigational flow and keep them updated about Business user’s sentiments.
  • Developed Use Case stories, business flow diagrams, Activity/State diagrams and Sequence diagrams so that developers and other stakeholders can understand the business process.
  • Conduct interviews with subject matter experts (SME) and Business Owners process parameters.
  • Create workflow diagrams, standard operating procedures, process flow maps for as-is and To-be processes.
  • Suggest process improvements to reduce throughput times and increase efficiency during retrospective sprint meetings.
  • Managed the project using the Agile Method of project development.
  • Participated in scrum ceremonies (grooming, sprint planning, retrospectives and daily stand ups etc.)
  • Managed the lifecycle of code development, from backlog grooming to sprints to deployment.
  • Lead internal/external customer including Vendors/users and various business units in the development of use cases enabling the technical team to deliver appropriate solutions supporting real-time capabilities.
  • Gathered information from Development Team for sizing the User Stories and work efforts needed to complete their tasks

Confidential, New York, NY

Sr. Business Analyst


  • Gather and analyze business requirements for enhancement of Incident Reporting Web Form application.
  • Identify and communicate gaps between business requirements and technical capabilities.
  • Planned, scheduled, and controlled projects based on project plans and requirements outlined by the business.
  • Worked with Analysts and Business Users through interviews and (Joint Application Development) JAD sessions to gather requirements and streamline workflows.
  • Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams.
  • Analyzed system requirements, developed & executed detailed Test plan, Test cases, and Test scripts for testing the functionality, GUI and security.
  • Analyzed cost benefit for the client and map processes (current state/future state).
  • Analyzed transaction data and produce reports using Confidential ’s reporting systems on monthly basis.
  • Liaise with other project areas to coordinate interdependencies and resolve issues.
  • Produce high quality documentation and reports.

Confidential, Boston, MA

Business System Analyst


  • Gathered requirements from the client/business for process improvement, workflow, benchmarking and / or evaluation of business processes.
  • Proficient in requirement gathering, writing business and functional and interface specifications.
  • Knowledgeable in Investment Management domain, trade life cycle, middle and back office operations. Have experience working with various asset classes e.g. Equity, fixed income, derivatives, alternate investments etc.
  • Accumulated subject matter expertise in all of the systems that come together to support WMC Security Master.
  • Understand and kept up to date on corresponding workplace managed accounts technology trends.
  • Learned WMC wide product landscape and recommended potential capabilities.
  • Partnered with the Professional Services Group business to identify and define business requirements.
  • Leveraged SQL skills to assist with analysis/research on data needed for satisfying business requirements.
  • Participated in analysis and develop appropriate requirements using a variety of techniques (Use Case, Process Flow, Data Flow, and Mock Ups).
  • Worked with Project Manager to properly draft the project certification logs and kept track of project checklists.
  • Developed appropriate recommendations to business and technology partners on phasing delivery of business capabilities.

Confidential, Stamford, CT

KYC Analyst/Account Remediation Analyst


  • Performed client on-boarding process relating to account closures and Reference date management based on the Global Confidential C&IB CDD/AML procedures.
  • Liaised with salespersons and Relationship mangers to attain closures approval for US Markets and Banking products such as Fixed Income NA, Corporate Lending, Bank Loans, Credit Derivatives Letter of Credits and bottom line etc.
  • Manage funds on-boarding, screenings/KYC and CIS Code creation using SunGard Tool on a daily basis
  • Ensured all activities and duties are carried out in full Compliance with Regulatory requirements, Operational Risk framework and internal AML/BSA policies and Standards.
  • Selected, implemented, enhanced and maintained information technology systems and processes for global investment Management Company.
  • Involved in financial analysis using investment data.
  • Conduct research for funds existence using the LEI Finder, SIC Code master and internet to manage the credit risk on day to day basis.
  • Created business requirement document, gathered approvals from senior management to develop the reporting tool for the US Account Closures Team.
  • Assisted IT and development team for testing the reporting tool.
  • Successfully managed the projects that were handed over by Credit and Reference Data Management team by streamlining the processes.

Confidential, Stamford, CT

Client On-boarding Analyst


  • Diligently followed the internal policies and procedures, as well as changes made by external regulators advised by the Confidential corporate and Banking Legal and compliance Division.
  • Completed necessary research via the Internet, Bloomberg Lexis-Nexis, World Check, OCC (search for OFAC sanctions) and RDC Tools to further support the approval process.
  • Co-ordinate with Account Officers, Legal and Compliance Officers and Back Office to ensure timely approvals.
  • Performed due diligence on all account documentation involving low, medium and high risk clients.
  • Assisted with Quality planning and review to ensure that information obtained is consistent with policies and procedures and satisfies local and regulatory requirements.
  • Conducted AML due diligence and enhanced AML due diligence on new and existing clients utilizing a variety of independent research tools and online database.
  • Ensured that all the transactions and clients deemed suspicious are escalated to relevant Relationship managers, Compliance Officers and appropriate committee in a timely manner and in accordance with Bank Policy.

Confidential, Stamford, CT

Tax Analyst


  • Followed the Confidential C&IB Global AML/CDD procedure to create the user stores for the implementation of on-boarding tools.
  • Analyzed requirements model current business environment and produced cost effective redevelopment options for a system to capture property project details and calculate return on investment.
  • Contributed to the projects deliverables, which included the Target Operating Model, Business Operating Models, communications strategy and plans, Legal Documentation Remediation approach and implementation plans.
  • Gathered requirements by performing a detailed analysis on US withholding Tax rules, IRS rules and regulation, Confidential web watch and HIRE Act to reflect that on the process of onboarding new clients, remediation process of pre-existing clients and Cost Basis Reporting.
  • Created User stories for Tax operation team to determine the various attributes that could trigger the change of circumstances of the Client or its Confidential .
  • Support and provided feedback to each stream leads and project manager.

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