Business Analyst Resume
SUMMARY:
- Experienced IT Business System Analyst / IT Solution Architect / IT Technical Project Manager with 10+ yrs experience in Healthcare/Financial Services/Insurance sector.
- Experienced Solution Architect, Technical Project Manager / Business System Analyst with 10+ years experience in leading and managing complex, projects in Healthcare / Financial Services. Experienced in both Waterfall SDLC and Agile Methodology.
- Worked in all phases of SDLC in both Waterfall/ Agile Mode, Experienced in Offshore and Onsite management, Managing multiple Projects in Complex and Matrix Environments, Evaluating and Recommending technologies, and Implementing Business Strategy to deliver results in varied business domains in both Waterfall, Agile Mode. Experienced in GDPR / HIPAA Compliance.
- 8+ yrs experience in Cloud Solutions including IAAS, SAAS, PAAS, Enterprise Hybrid Cloud.
- Experienced in SAAS, Salesforce Cloud, APEX Programming, Profile Management, Triggers, Data Loaders, Dashboard, Force.com Platform, Visua l Force, Salesforce CRM etc. Salesforce Administration Certification in Progress. Knowledgeable / Experienced in Pivotal Cloud Foundry (PCF), Oracle Cloud, Enterprise Hybrid Cloud (EHC).
- Worked for 8+ yrs as Advantage Gen (4 GL Tool similar to Salesforce ) Development (Data Modelling, Business System Design, Online Screens, Procedure Steps, Common Action Blocks, Processes, Screen Design, Dialog Flow), Encyclopedia Administration ( User Access Management, Model Management, Code Migration, Generation, Installation, Model Backups & Recovery, Performance Management, Management Reports such as Function Point Reports etc).
- Experienced in Amazon Cloud (AWS) (EC2, AutoScaling, EBS, S3, Glacier, Storage Gateway, Snowball, Amazon Connect, Data Transfer, Data Pipeline, VPC, Cloud Front, Route 53, Elastic Load Balancing, RDS, Aurora, DynamoDB, Red Shift, Data Migration Service, ElastiCache, CloudFront,Cloud Formation, CloudTrail, Elastic Bean Stalk, OpsWorks, IOT,AWS Management Console etc ).
- Also experienced in Java, J2EE, Web Services, Micro Services, ESB, JMS, Cloud Computing, Microsoft Azure, Confidential Mainframes (DB2, Confidential, COBOL, JCL, Endevor, File - Aid, Xpeditor/Intertest, SPUFI, QMF, Data Management Tool Confidential Optim, DB2 Data Unload, Upload Tools etc), ETL Tool Informatica.
- Experienced in Project Management various phases such as Requirements Gathering, Application Development and Maintenance, Infrastructure, Technology Refresh, Budget Management, Customer Expectations Management, Capturing business and functional requirements and translating to clear technical specifications, Managing projects during the full Project Life Cycle from Inceptions through Maintenance, QA and User Acceptance Testing Management, Release Management through Change Control and deployment, Compliance Management etc.
PROFESSIONAL EXPERIENCE:
Confidential
Business Analyst
Environment: Confidential Websphere Integration Server, Remedy Service Now, Confidential Web Services, Java Web Services, Confidential Websphere Application Server / MQ, TSO/ISPF, SDSF, Confidential z/os
Responsibilities:
- Conducted Daily tele-conference sessions with on-site client, Confidential Consultant to gather Requirements, System Knowledge for Confidential Systems (Central Encryption Data Services),
- Ran Jobs to generate the OTEP Tokens in the Mainframe Environment, Provided tokens to clients,
- Renewed 6 certificates in Confidential, Websphere environments for SSL Certificates due for renewal in Dev, Stage, Prod Environments, Worked with the team to verify the certificate renewals,
Confidential
Business System Analyst
Environment: CMDB, Remedy, VMs, Servers (Database/Web/Application Servers), Applications, Enterprise Hybrid Cloud, PAAS, IAAS, SAAS, Apprenda Cloud,, Security Groups, VPC, RDS, DynamoDB, Redshift, Cloud Formation, Cloud Front, Cloud Monitoring), SharePoint, Microsoft office
Responsibilities:
- Worked closely with Architects, Business Analysts, Involved in auditing the current infrastructure environments, mapping servers to applications, identifying un-owned/un-utilized servers, coordinating with stakeholders to identify / decommission the servers / applications,
- Run the Weekly Thrice Algorithms to identify the servers decommissioned, billing stopped and prepare the report to identify the billings saved, share the report with stakeholders, Increased the savings in Server Billings from Confidential 250k to Confidential 750k in 1 year,
- Evaluating the environments, identified low utilization servers, recommended the strategy to migrate the servers to Amazon Cloud Environment to save multi-million dollars in savings, provide efficient utilization of resources via Amazon Cloud Features such as Elastic Load Balancing, AutoScaling, Automated Database Management, Cloud Formation,
- Attended meetings with Executives from Honeywell and Involved in evaluating the cloud providers (Azure, AWS,PCF, Apprenda, Enterprise Hybrid Cloud) as per the management, TOGAF guidelines,
- Evaluated Applications, mapped Servers, for the Applications for migration to Enterprise Hybrid Cloud as per the criteria set by the management,
- Performed Applications to servers mapping, calculate the billing for servers as per guidelines from the finance team reports, calculate the TCO (Total Cost of Ownerships) for the servers/applications identified as per the Cloud Migration Guidelines, helped prepare the business case to management,
Confidential
S r. Solution Architect / Business System Analyst
Environment: Blueprint, Confidential Rational Tool Concert (RTC), Java, J2EE, Web Services, .net, TIBCO ESB, Single Sign-on (SSO), Web Applications, Mobile Applications, Confidential Websphere Portal Server, Confidential Mainframes (TPS), z/os, Amazon Cloud, Pivotal Cloud Foundry (PCF), Sharepoint
Responsibilities:
- Worked closely with Business stakeholders (Business Analysts, Users, Scrum Masters, Solution Architects, Designers, Vendors, Infrastructure, Security Team) across different teams to gather requirements, define scope, identify the subsystems (Product Processors) Impacted, Interface Requirements for designing Mobile, Web, Legacy Applications that interface across the ESB and saved Millions of dollars in rewriting, testing efforts, time, etc,
- Designed, Integrated the High Level Design (HLD) documents for 800+ User Stories for monthly SDT sprints for 20+ subsystems, 8 Sprints in Agile Mode for 7 different projects for the Debit Card Stream in CBNA (USA), in 9 APAC Countries including Singapore, Australia, Malaysia, Indonesia, Philippines, Thailand etc,
- Evaluated the Vendors, Applications for migration to the Amazon Cloud, PCF cloud,
- Attended meetings with executives for evaluating the vendors, applications, subsystems for migration to the cloud,
- Helped develop the Project schedule, allocated resources to the tasks using Project Management Tool RTC, Worked closely with the resources, Tracked / Controlled the project, Prepared Status Reports, Performed Risk Management, Quality Verification to prepare the High Level Design (HLD), Requirements Specifications, Integrated System Impact Analysis Documents, Gather Interface, Security, and Infrastructure requirements,
- Helped implement enhancements, new features to the debit card product for different project streams for the, Helped implement the EMV chip, contactless purchase feature, Instant Debit Card Issuance for the multiple countries including USA, Poland, Singapore, Malaysia,,
Confidential
IT PROJECT LEADER
Environment: Remedy, Sharepoint, Confidential Mainframes, Confidential, COBOL, JCL, TSO, ISPF, VSAM, Confidential Varicent CPM, Datawarehousing, Java, J2EE, Web Applications
Responsibilities:
- Attended Requirements Gathering Sessions with Business Analysts, Designers, Developers, Helped prepare Understanding document (Requirements Document), Low Level Design documents to develop the programs for 20+ releases,
- Helped design, develop the programs, JCLs, verified them, created endevor packages, promoted the packages through various environments, co-ordinated testing,
- Selected for travelling to on-site for performing production support in the legacy environment,
- Involved in Planning, Scheduling, Tracking, Verification, Closing activities,
- Attended Insurance Trainings, got certified in LOMA,
- Helped build the team from 20+ members to 100+ members in 2 yrs. to provide maintenance of Web Applications with interfaces to Legacy, Data Warehousing Applications for 20+ monthly releases through all phases of SDLC,
- Generated approximately Confidential 20 Million in 10 years by New Revenue, Savings by evaluating, rank-recommending the e-commerce package Confidential Varicent SPM (Sales Performance Management System), Software package for the Insurance Domain
Confidential
Associate Consultant / Asst. Project Manager
Environment: Sharepoint, Confidential Mainframes, DB2, Confidential, COBOL, JCL, TSO, ISPF, Endevor, Confidential -OPTIM, MS-Access, Java, J2EE, Web Applications, Web Services, Informatica
Responsibilities:
- Worked closely with Users, Business Analysts, SMEs to define the scope, gather requirements to design and develop the Environment Audit System from offshore for Configuration Management purpose for a major Energy Customer based in USA,
- Performed Data Migration, Test Data Preparation in Dev, QA Environments by using Confidential Optim,
- Performed Project Scoping, Performed Estimates, Developed Schedule, Allocated Tasks to the Resources, Controlled the Project, Prepared Status Reports, Performed Risk Management, Quality Verification, Coordinated UAT, Prod Moves, Helped implement the project, Perform closing by getting customer acceptance for the Environment Audit System which automated 1 month to reduce efforts, time by 1000%, reduce, prevent errors by 500%, Helped save Millions of Dollars over the long term,
- Managed a team of 20+ developers to perform ETL of data from Prod to Test environments to perform Test Data Management Testing.
- Led a team of 40+ members to design, develop Migration Tool Kit consisting of reusable components for a major healthcare client
Confidential, Los Angeles, CA
SR. PROGRAMMER ANALYST
Environment: Advantage Gen Encyclopedia (CE) Administration Tools, Advantage Gen Encyclopedia Host, Advantage Gen Tool Set, FTP, GuardIEn, SPUFI, QMF, JCL, DB2, Confidential, COBOL, TSO, ISPF, Changeman, Java, J2EE, Confidential Websphere Application Server, Remedy, Lotus Notes
Responsibilities:
- Worked in Los Angeles, CA USA for 7+ yrs for the client Confidential . Worked for 5+ yrs overseeing 4 Encyclopedia used to develop applications for 10+ Application Systems used by thousands of users,
- Provided 99.8% Encyclopedia Availability for the Advantage Gen Host Encyclopedia to develop applications (including web, e-commerce, client/server, legacy applications) for serving thousands of users across major installations for 10 application systems spread across USA used by 10000s of Users across 10 States of USA, and 100s of Interfaces for the project budget of approximately Confidential 100 million over 5 yrs,
- Developed and enhanced Web Based Migration, Migration QA,Impact Analysis tools and facilitated in reducing migration & impact analysis errors by 80%; reduced rework, cost and time delays by 60% by avoiding migration errors, Tools developed for one system were adapted for 10+ systems thereby multiplying the cost savings, time savings ;
- Performed Weekly, Monthly Migration of Changed Objects from Dev to Test, Test to UAT, UAT to Prod Environments by utilizing Data Migration Tools,
- Helped Develop, Migrate, Implement Database, Code Changes for 20+ Major Releases, 1000+ Minor Releases for FS System, Hundreds of Releases for ARK, TIMES, KITS, Other Systems,
- Worked closely with Business Stakeholders to obtain sign-off,
- Performed User Access Control for 1000s of Users for 10+ Application Systems,
- Customized Guardian CRM tool, Worked closely with the Development Team to implement the tool across the system, imparted trainings to Users, Helped Developers prepare Change Requests, Release Packs, Perform Code Changes via Upload/Downloads, Performed Queue Management to provide Optimal Performance,
- Performed Weekly DB2 Maintenance of Backups, Deletes, Re-orgs of tables for Dev, Test, Prod environments to optimize performance, enable disaster recovery,
- Prepared reports of Function Points (Productivity Reporting), Entity Relationship Diagrams, Capacity Management Reports for consumption by management, User Community,
- Provided support for SOA project to design, develop Web Services,
- Attended Training in HIPAA, Business Continuity Programs,
- Received Leadership Award, as well as several other awards, from senior management for providing the CEO with innovative ideas on business generation and expansion, and achieving growth through new sales channels, strategic partnerships, mergers, acquisitions, etc,
- Came to India for a vacation in 2007 that got extended