SUMMARY:

• Around 9 years of overall experience in Business Analysis, Advisory, Center of Excellence, Testing and Maintenance, which includes deployment and implementation of Projects in the areas of Robotic Process Automation (RPA), GIS, Enterprise Resource Planning (ERP), Business Process Automation (BPA), Intelligence CoE Applications and eCommerce.
• 9+ years’ experience in Robotic Process Automation (RPA), Geographic Information System(GIS), Application & Services, Health Care and Customer Facing Roles Business Requirement Documents (BRD), Software Requirement Specifications Document (SRS), User Acceptance Test (UAT), and UML Diagrams using various tools including MS Visio
• 8+ years’ experience in Project Coordination, Business Analysis, Application & Services, Center of Excellence (CoE), RPA Advisory, A nalyzing and I mproving Financial ERP systems.
• Qualified Engineer with expertise in project management and general administration.
• Single POC between IT, SMEs & project management groups from solution planning to fulfillment.
• Successfully coordinated and completed projects that achieve objectives, professionally working to deadlines, independently and with cross - functioning teams.
• End-to-end business analysis experience in utility & service sector on complete software SDLC.
• Experienced Document Control Specialist in preparing and managing complete project documentation per company standards.
• Experience in implementing Master Data Management and Reference Data Management solutions.
• Defining Test Cases, Threat Models, Security Policies, Risk Assessment Reports, Security Training & Awareness RDBMS Concepts, expert in User Acceptance Testing (UAT)
• Experience in Robotics Process Automation (RPA) using RPA products - Automation Anywhere, Blue prism, Cortex, Kofax, Pega Robotics (OpenSpan), UiPath & WorkFusion
• Expert in Effort Estimation, Project Planning, Reporting and Defect Management in capacity of Business Analyst lead and Quality Assurance lead.
• Proficient in preparing Test Plans, designing Test Scenarios and formulating Testing Strategies.
• Identify areas where spatial data can enhance current procedures to improve efficiencies
• Knowledge of Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing and deployment as well as software engineering methods like Rational Unified Process (RUP), AGILE.
• Expertise with Business Process Modeling Notation (BPMN) specifications to make better understand businesses.
• Strong communicator with functional skills and demonstrated ability to work efficiently with technical and non-technical teams.
• Always able to and willing to learn new skills quickly and get accustomed to handling multiple responsibilities.
• Excellent team player with ability to think analytically and troubleshoot issues.

SKILL:

Languages: C, C++, ASP.NET

Office Tools: Office Suite, MS Excel, SharePoint, InfoPath

ESRI ArcGIS Desktop 10x and Extensions:, Web App Builder for ESRI JavaScript API, Portal for ArcGIS Server, ArcSDE,ArcGIS Mobile, ArcGIS Online, MapInfo

Business Tools: SharePoint, JIRA

Robotic Process: UiPath, BluePrism, Workfusion

OS/Mobile: Windows, Open Office, Android, iOS

DataModeling Tools: MS Visio, Erwin

Databases: Oracle 10g, Oracle SQL Developer Suite

QA Tools: ALM, QC 10, MATLAB, Mathcad

Engineering Tools: AutoCAD, TransCAD, STAAD.Pro, Plaxis, NISA, ABAQUS, REVIT, AEwin software, COMSOL PIPESIM, HEC-RAS, Minitab ParaView, HouStorm

KEY SKILLS:

• Project Coordination.
• Process Improvement.
• Business Valuation.
• Financial Analysis.
• Robotic Process Automation
• Self: motivated and initiator.
• Ability to work under pressure.
• Good presentation skills.

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Business Systems Analyst

Responsibilities:

• Responsible for gathering business requirements and converting them into functional requirement specifications and User requirement specifications for preparation of Requirement document.
• Analyze and translate stakeholder requirements into concrete deliverables such as Use Cases, UML diagrams using Microsoft Visio Tool.
• Design solutions by utilizing UiPath tool and further maintain technical responsibility for project delivery as the sole technical resource on a project.
• Performed the practical usage of various UiPath Orchestrator functionalities - Bots, Processes, Assets, Jobs, Schedulers, Logging, Recovery Methods and Application Credentials.
• Perform requirements walkthrough with Development team with an aim to develop Test Cases to reflect user defined requirements.
• Involved in End to End development of Business Process using Robotic Process Automation.
• Coordinated Scrum & weekly standup meetings with dev, analysts and testing teams to ensure the project progress is focused on deadlines and maintaining quality deliverables.
• Responsible for managing budgeting and financial processing documentation such as SOW, NDA, PO etc.
• Engage client to gather software requirements, business rules and ensure alignment with development teams.
• Managed an offshore team consisting of 6 resources with following activities:
• Offshore queries resolution.
• Assigning tasks.
• Bringing the team to the same page, in order to minimize errors with the requirements
• Maintained both Attended and Unattended Robot resources, and provided centralized Robot logs, remote execution, monitoring, scheduling, and work queues using UiPath Orchestrator.
• Worked on automating interfaces like Web, desktop, Citrix, Mainframe, SAP.
• Evaluated task migration process from development to production systems through UiPath Orchestrator.
• Interacted with different mail services such as POP3, Outlook and IMAP to get the mail messages into folder.
• Maintained both Attended and Unattended Robot resources, and provided centralized Robot logs, remote execution, monitoring, scheduling, and work queues using UiPath Orchestrator.
• Created and documented test procedures and scenarios for Pre-UAT phases supporting the operational teams during UAT (User Acceptance Testing) and rollout phases.

Environment: UiPath V2018, UIPath Studio, UiPath Orchestrator, .NET, VBA, HTML, XML, CSS, JavaScript, Bootstrap, SQL Server, Visual Studio 2015.

Confidential, Philadelphia, PA & MN

Business Analyst - Automation

Responsibilities:

• Gather requirements from the business users and analyze customer requirement and needs.
• Worked on analyzing stakeholder requirements into different deliverables such as Use cases and UML diagrams using MS Visio.
• Create road maps and business process documents to integrate the financials from acquired companies.
• Outline processes for data migration, and work with IT teams on system improvements. Conduct UAT (User Acceptance Testing) for final deployment.
• Prepare Blueprint according to customer specifications, requirements and automation needs.
• Gather business requirements and translate those requirements to functional requirement specifications.
• Write technical approach and design documentation supporting business needs
• Performed requirements walkthrough with design team to develop test plans and test cases to reflect user needs.
• Reviewed & fixed Business Process Production issues using UiPath
• Used various actions like Conditions and Loops, User prompts, Error Logging and commands like Object Cloning, OCR, Key Strokes etc., for coding the automation process
• Participated online meetings to demonstrate the capabilities of RPA for on-going projects and potential clients.
• Manage, update and support JIRA integration with wiki website, which is Confidential ’s internal document sharing platform.
• Coordinate Scrum meetings with Development and Testing teams to ensure the project progress
• Engage client to gather software requirements and business rules and ensure alignment with development teams.
• Perform detailed analysis of business and technical requirements.
• Analyze and determine functional technical specifications of user need to upgrade and enhance the existing system.
• Provide data driven analysis of business processes to improvements in the end user and business process focus, efficiency, accuracy, and effectiveness of these processes.
• Prepare training modules and requirements documentation for building and usage of AutoCAD driven Vault application.
• Prepare, document and maintain version updates of reports about user needs, business requirements, performance enhancements and suggestions.
• Create and design reports that analyze the results for the management team and business unit.
• Develop requirements document for enhancing or optimizing the existing computer system with suggestions for features as per business unit proposals.

Confidential, Houston, Texas

Sr. Business Systems Analyst

Responsibilities:

• Crated highly customized List Specifications client forms using C# code.
• Created an auto generated number using C#Experience with data science, data mapping, and dimensional modelling experience in decision support systems (data marts).
• Created Dynamic forms using JavaScript and JQuery and configured the New, Edit and View form to show or hide the columns depending on rules to the Arc SDE weekly and administered the image services
• Analyzed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS).
• Defined RPA automation strategy for process involving mainframes, web service calls and web applications implemented
• Creating solution on process automation for different Business Applications (Windows based, Browser based, Java and Mainframe).
• Build of automated solution containing processes, objects, work queues, environment variables and report templates design control and development best practice.
• Automated routine backups and file management tasks. Managed robot’s workloads using work queues.
• By using Different extraction methods in Uipath extracted data from Web, Excel, PDF, and Citrix.
• Maintained centralized systems for backup, security, and resources.
• Managed job scheduling and executed batch data processing with ease in Uipath Orchestrator.
• Analyzed and worked on Geo-processing tasks (data digitizing, feature creation or editing, creating and editing map labels, annotations, symbology, conducting data research and compiling spatial data)
• Create toolsets used by production in the Unity environment.
• Involved in designing a training program to promote and bring awareness about the ESRI Suite of Programs and Enterprise GIS Applications
• Reviewed & managed RFIs, DFRs, Submittals, OCAs, CCAs, FANs, Work Orders & Geo technical reports for SJRA GRPM
• Managed all the RFIs, RFPs, Work orders, daily field reports etc through Sharepoint
• Assisted with field surveying for Environmental Impact assessment projects.
• Prepared system Test Plan and scenarios for Test Scripts.
• Performed site inspection and updated picture library & punch lists.
• Co-ordinated meetings with clients and sub-contractors for SJRA GRPM.
• Updated all construction project documents on SharePoint.
• Received and reviewed the Request for Information (RFI) and Request for Proposal (RFP) documents from the contractors.
• Compiled the daily field reports from various inspection engineers, reviewed them and uploaded them on Sharepoint on daily basis.
• Maintained the database for RFPs / RFQs and prepared proposals for new bidding projects.

Environment: Windows, MS Visio, ArcMAP, ArcSDE, ArcGIS Server, Microsoft Excel, Access ArcGIS Server APIs AutoCAD, MS Office, SQL Server, ESRI ArcGIS Desktop Suite, Model Builder, QGIS, Map Info, Google Earth, ArcGIS Online, SharePoint, Collector for ArcGIS and ESRI Operation Dashboards, PowerPoint, MS SharePoint, Agile, ASP.NET

Confidential, Addison, TX

Business Analyst

Responsibilities:

• Creating Business Process modeling, mapping and re-modeling. Used process flow diagrams (and swimlane diagrams) to clearly represent the existing processes
• Provided various approaches to address the GAPs found in the current Processes. Solution Approach included a comparison of upgrading the existing system, buying 3rd party software and, decommissioning and replacing the legacy system
• Developed landmarks data (POIs) for mobile navigation for North & South America and process high resolution imagery for analysis and base maps.
• Spatial orientation; i.e. applying map to “real world” and mapping “real world” observations.
• Gap Analysis for Urban and Rural Areas.
• As a Geo-Coder Perform Points of Interest (POI) data coding and street coding using video drives from Field.
• Created Business Intelligent Dashboards using JQuery and JavaScript
• Provided a link between the business (Procurement Service Branch), the development team and third-party organizations to facilitate software development throughout the Software development life cycle. Reported to Senior Management.
• Involved in functionality testing, Regression testing and Ad-hoc testing of eCommerece features for analysis on Mobile Devices.
• Extensively used Mobile Device Emulators for Android, iOS, BlackBerry for Payment Gateway requirements validation.
• Exceptional Documentation Skills in writing use cases as well as in creating Use Case diagrams, Activity diagrams, State diagrams based on UML Methodology and business process flow diagrams using MS Visio and Enterprise Architect and engage in multiple initiatives simultaneously. Quality Assurance experience in Business/Cycle process.
• Experience in Robotics Process Automation (RPA) using RPA products - Automation Anywhere, Blue prism, Cortex, Kofax, Pega Robotics (OpenSpan), UiPath & WorkFusion
• Automated various processes which led to high efficiency and a low rate of error
• Conducted Joint Application Development sessions (JAD) sessions and interviewed Business Users and senior stakeholders to collect and confirm user stories
• Worked closely with the integration team to develop and design data feeds for batch jobs
• Participated in solution design sessions with solution architects to ensure must have requirements are allocated to the solution
• Led the Morning Stand ups to track the status in order to manage the backlog (Scrum Framework)
• Grow and retain existing accounts by presenting new solutions and services to clients
• Work with technical staff and other internal colleagues to meet customer needs.
• Supported IT unit creating functional specification documents for the design, development and implementation of strategic projects.
• Created use case scenarios and documents work flow and business process..
• Analyzed and documented Business requirements and detail design of the software for full understanding of the business.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from the user perspective.

Tools: & Technologies: Hybris WCMS, Windows 7, MS Office Suite, Six Sigma, MS Visio, Advanced Query tool (AQT), Quality Center, iOS, SQL Server, Android, Microsoft Excel, Access Windows Mobile, Motorola Set top, SharePoint, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Sandbox data loading, Eclipse IDE Plug-in, Windows, Agile Scrum, ArcGIS 10.3 ArcGIS 10 Global Mapper, Google Earth, JavaScript, Data Loader, HTML

Confidential, Carle Place, NY

Business Analyst

Responsibilities:

• Acted as a shared resource between various blocks within 1-800-Flowers.
• Involved in couple of crucial projects - Confidential Requirements and PCI Compliance Audit Requirements
• Conducted design discussion meetings to enhance the existing e-commerce tracking platform
• Created High-Level Business Requirement Document detailing the Enhanced Ecommerce Analytics plug-in
• Analyzed and prioritized business requirements to identify the must have and nice to have features for the UI portal
• Involved with validating and testing user accounts and validating the suspect and collapsed data.
• Involved in gathering the requirements that were critical to the business process flow and using those requirements for the Business Requirements Document (BRD)
• Conducted JAD sessions with Subject Matter Experts (SME’s) to obtain domain level information, interviewing and asking detailed questions and carefully recording the requirements in a format that can be reviewed an understood by both business and technical team.
• Maintained a daily meeting with the Business team on task order approval, increased and decrease frequency of the meetings as per the progress of the task.

Environment: GIS, Microsoft Office Suite, e-commerce, SQL Server, Oracle 10g suite, Oracle ERP, IBM Master Data Management, HP Quality Center, Snagit 10.0

Confidential

Project Assistant & Business Analyst

Responsibilities:

• Involved in gathering the requirements that were critical to the business process flow and using those requirements for the Business Requirements Document (BRD)
• Participated in multiple patient location data analysis projects, with a wide scope of duties and responsibilities, including data capture, quality control, land base creation, database query into ESRI Arc GIS geo database Environment.
• Conducted JAD sessions with Subject Matter Experts (SME’s) to obtain domain level information, interviewing and asking detailed questions and carefully recording the requirements in a format that can be reviewed an understood by both business and technical team.
• Performed Damage Assessment of Reinforced Concrete Bridge Beams using Acoustic Emission Technique
• Inventory management of test materials and laboratory equipment.
• Providing technical support and expertise to internal staff, and assisting with communication and training sessions related to GIS projects.
• Maintained a daily meeting with the Business team on task order approval, increased and decrease frequency of the meetings as per the progress of the task.
• Documentation- Generating Exception Report for Geo exceptions during Geo-Coding.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and insures that critical requirements are not missed.
• Designed a scaled down T-beam to represent the actual RC bridge and analyzed acoustic emission data using the software tools AEwin, MATLAB and STAAD Pro. Worked on structural health monitoring of RC bridges.
• Facilitated collection of functional requirements from system users and preparation of functional specification documents that provided appropriate scope of work for technical team to develop prototype and overall system.

Environment: MS Office, GIS, ArcGIS, Visio, SharePoint, UNIX, SQL, Toad, DB2, CMR, Citrix, Rational Suite, Windows 2000/XP