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Sr. Business Systems Analyst Resume

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Phoenix, AZ

EXECUTIVE SUMMARY:

  • Innovative, Intuitive, visionary and strategic business analyst and project manager in a Project Management Office with 13+ years of experience delivering business value through strong consultative analysis, deep knowledge and understanding of program/project management framework (Waterfall, Agile & SCRUM) and methodologies based on PMBok; good technical understanding and meticulous project execution from planning to closing (SDLC).
  • An expert at managing complex, large - scale projects from start to finish, ensuring that each project phase is carefully executed, stays on time and is completed within established budgets by using the required the program/project management & Scrum tools (JIRA, MS - Project, WorkFront, TFS), when and as needed
  • Able to quickly digest / decipher highly technical information, access it and then present findings to non-technical people in ways they can easily understand and act upon. Hence increasing cross team functionality.
  • Excel in leading cross-functional teams; able to build bridges between individuals and groups with varying interests, priorities and levels of expertise, ensuring that all parties work collaboratively to reach common goals and deliver tangible results using the required tools of program/project management.

CORE PROFICIENCIES:

Project Management Product Management Business Analysis Data Analysis Portfolio Management Business Development Process Analysis Analyzing, Managing & supporting onsite & offshore teams Process Improvement Cross - Functional Team Leadership and Training EVM methods UI Requirement analysis and development Risk Analysis Risk Register Risk Management Executive Briefings Issue Logs Business Requirement SQL Data Migration Data Science SDLC PLC Product Delivery SCRUM MS-Project JIRA On-site and Offshore Models Client/Vendor Relations COTS Implementation Contract negotiation Contract Implementation Forecasting Problem Solving Price Negotiation Pre-sales Team management Identify and maintain stakeholder requirements Test (QA and UAT) Understand project dependencies & integrating Supply Chain management Strong interpersonal skill Very strong in Microsoft Office

TECHNICAL SKILLS / SOFTWARE:

Windows Unix Oracle 7 Working knowledge of Workbench MS - Project HTML / XML / DHTML Visual Basic.NET 2003/2005 Visual Basic 6 ASP.NET Certified MS Access 2003/2005 JavaScript MS SQL Server 2000/2005 PL/SQL VB-Script Certified Microsoft 2007/2010/2013 SharePoint Scrum tools (Rally - JIRA) Visio iGrafx Salesforce WorkFront PM Tools PM Tools (MS-Project - TFS - WorkFront)

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Sr. Business Systems Analyst

Responsibilities:

  • Recruited to work with the IT - PMO team to analyze the current business workflow, update the To-be business workflows and design an integration solution for better functionality across various silos of the organization.
  • Analyze and integrate a new solution to ensure the end-to-end servicing that affects four various teams and multitude of end customer facing web applications
  • Analyze data points of various systems that reside within a server to map it to the corresponding reports, systems and data tables.

Confidential, Scottsdale, AZ

Business Analyst/Project Manager

Responsibilities:

  • Recruited to work with the IT - PMO team to analyze, write requirements and work with cross function teams to implement a project.
  • Primary tasks involve analyze the present system and work on the enhancements.
  • Key contact between Business, Development and Quality.
  • Successfully implemented a new fax solution as part of the Infrastructure team’s Data Center Move with Infrastructure team to implement new fax solution
  • Continuously update and maintain Intranet for Students & faculty by successfully implementing multiple Agile Enhancements on the existing Social interface
  • Implement a complete overhaul of 1098T process, a compliance requirement
  • Design and implement a Web based interface to automate the 1098T process for Finance department and students across the globe
  • Create a Solution and implement a multi-application to provide an end user interface and back-end interface to maintain data to the Confidential requirements, for one school within the university; Web Based Project with internal and public interface

Confidential, Tempe, AZ

Business Analyst/Project Manager - IT & PMO

Responsibilities:

  • Brought in to work with various teams and implement Project management methods in various departments, with primary task of managing programs, analyzing data, from the early pre-planning (from scope) stages through the execution and delivery (sign off) of the program / project, the entire lifecycle of a product & project, implementing and maintaining project management methodologies within an Supply chain industry.
  • And to work on multiple projects, with all internal departments with multiple end customers globally.
  • Implemented and maintained competitive analysis for product positioning in various key customer bases Smoothly manage complex contracts and master quotes with price negotiations for all portfolios based on the customer (stakeholder) and internal stakeholder requirements
  • Worked completely on multiple portfolios, with corresponding programs & projects to improve each portfolio, from planning, creating the work breakdown structure ( Confidential ) to project delivery and sign off, the entire lifecycle of a projects & products. Worked on multiple project deliverables consecutively and delivered the results successfully.
  • Collected, updated, managed and maintained all data for various teams and stakeholders globally and was working on streamlining the process to match globally and ensuring the delivery of each individual project was on time and matched all stakeholder requirements (CRM - Salesforce).
  • Maintained and managed the risk analysis and register for all projects of various customers (stakeholders), both internal and external Worked with MS Project on all projects from Initial stages, resource management; resource scheduling; cost work all the way to implementation & handover.
  • With a team of 20 resources reporting (with seven business analyst).
  • Understanding the requirements; scope changes and controlling the various dependencies of the project and help the team to integrate them part of the project to ensure the best outcome.
  • Develop and maintain strong relationships with clients, suppliers, team and all stakeholders; identify and maintain stakeholder requirements; do early risk analysis based on the data available (data analysis with SQL), requirements and maintain the risk analysis with mitigation plan; committed to delivering best customer experience across all touch points.
  • Data migration during change from lotus notes to Microsoft office
  • Used MS Project, SharePoint and Jira
  • Service based internal website for the whole company (initially only for the legal team, but grew it to include the various teams - HR, Finance, Sales, BD, IT & external customers), using .NET & C#.
  • Successfully analyzed requirements and implemented projects to migrate the quote system; forecast analysis, to show better venues for revenue; pricing matrix, to analyze and standardize the price across the board; transfer the various contracts to system, for better & easier access for all teams involved, using database; MS-Access; SQL.

Confidential

Business Analyst/ Program Manager

Responsibilities:

  • Oversaw all aspects of customer projects, including project design; served as liaison between team members, customers and management; and ensured large, complex projects were delivered on budget and on time. Led or assisted in the analysis of data for the respective projects
  • Consulted on a part time basis between mid of 2006 - mid 2008.
  • And from late 2008 to early 2009, was a full time employee.
  • Implemented project management tools for obtaining & training resources based on stakeholder requirements
  • Maintained the issue log, updated the stakeholders & executive teams on all required actions via a timely and regular executive briefings.
  • Leveraged strong interpersonal and negotiation skills to resolve issues and conflicts among stakeholder groups, maintaining issue logs for various projects, and ensure that all parties delivered quality work product and business value.

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