PROFESSIONAL SUMMARY:

• Over Seven years of professional experience as a Business Analyst in Finance domain.
• Extensive experience in analyzing and requirements gathering and writing system functional specifications.
• Extensive risk management experience conducting fraud and risk investigations for financial institutions and payment processing organizations
• Experience in Insurance industry, Web application, Product Development Company and online e - commerce projects.
• Proven success as a business analyst through the years, providing a well-balanced understanding of business relationships, business requirements, and technical solutions.
• Strong experience in RUP Business modeling process.
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a business analysis methodology for application functionality designs using IBM’s Rational Rose.
• Solid understanding of Business Process definition, Risk Analysis and SDLC methodologies.
• Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents
• Highly effective management and organizational skills with ability to prioritize.
• Exposure to Client/Server, Web Application developmental tools and Software development and design.

TECHNICAL SKILLS:

Software/Hardware: Rational Rose Enterprise Suite, Rational Requisite Pro, MS Visio, Test Director, Test Manager, Rational Clear Quest, PVCS Tracker, MS Office, MS Project, MS Publisher, Rational Robot, Performance Studio, Mercury Win Runner, Load Runner, C/C++, Java 2, SQL, PL/SQL, VB, Shell Script, Html, Crystal Reports, Micro strategy, Access, Excel, MS-SQL Server, Oracle, Sybase, SQL* Plus, UNIX (Solaris/Linux), MS-DOS, Windows 95/ 98/ 00/NT/XP, MS FrontPage, Dream weaver

PROFESSIONAL EXPERIENCE:

Confidential, MI

Business Analyst

Responsibilities:

• Established a RUP (Rational Unified Process) centric business analysis methodology.
• Collaborated in building a business analysis process model using Rational Rose, RequisitePro , and Visio.
• Responsible for creating Business Requirement Specifications, to capture functionalities at all E-Commerce touch points.
• Worked extensively with Business and IT in understanding and documenting system requirements pertaining to the Credit Card Authorization Project in the E-Commerce department.
• Provided Confidential initiatives in working with users in defining project and system requirements.
• Provided inputs in the strategic development of detailed project plans, work assignments, target dates etc.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Developed strategic partnerships with the business unit to prepare a solid knowledge base of the business line, including the business plan, products, and process’ and revenue streams aimed towards problem solving.
• Developing the application on J2EE platform with Oracle 8i database programming. Combined the latest e-commerce technologies -enterprise business XML (ebXML), SOAP
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level.
• Contracted as a BA with PNC Bank's PMO Lending Transformation Project. I was assigned to the Mortgage Servicing Financial Accounting Hub. Duties included eliciting requirements,
• Partnered with the technical areas in the research and resolution of system and process problems especially related to Power Builder platform.
• Played a Confidential role in the planning, testing, and implementation of system enhancements and conversions
• Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects.
• Performed analysis on enterprise data/report integration & provided functional specification to development team to build Enterprise Reporting Systems.
• Assisted in presenting reports and analysis to help guide the management.
• Organized cross training of team members and users to become more responsive.
• Assisted in development of training materials for new technology and process improvements

Environment: Windows , MS Office(MS Word, MS Excel, MS Powerpoint, MS Visio), .NET, Oracle, Crystal reports, RUP, UML, SQL, SWOT analysis, GAP Analysis, Win Runner

Confidential, NY

Business Analyst

Responsibilities:

• Established a Business Analysis methodology around the Rational Unified Process.
• Researched the various steps in the lifecycle and then constructed the system in a way that the high risk customers would be easily identified and monitored.
• Streamlined clerical work processes and mapped then into the new system.
• Developed project plans and managed project scope.
• Assisted in building a Business Analysis Process Model using Rational Rose and Visio.
• Performed extensive Requirement analysis and developed use cases and workflows.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD
• Played a Confidential role in the planning, User Accepted Testing, and Implementation of system enhancements and conversions.
• Provided Confidential input in working with users in defining project and system requirements.
• Developed strategic partnerships with the business units to develop a solid knowledge base of the business line; including the business plan, products, and process and revenue streams.
• Documented and delivered Functional Specification Document to the project team.
• Conducted JAD sessions for communicating with Stakeholders and Project directors.
• Developed business requirement specification documents as well as high-level project plan.
• Assist the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.
• Conducted benchmarking activities to identify best practices.

Confidential, NJ

Business Analyst

Responsibilities:

• Gathered high-level requirement for all the external projects in a release.
• Involved in Risk Assessment for each project.
• Analyzed marketing programs and results using all applicable technology solutions to maximize ROI and to help the E-Commerce department meet its overarching goals of increasing sales, acquiring new customers, driving repeat site usage and increasing web site registrations.
• Maintained records and statistical information for E-Commerce managers, E-Commerce personnel, other departments and outside vendors.
• Facilitated JAD sessions with SMEs and business analysts from other feeder systems for a detailed analysis and a better understanding of impact of various projects on each other.
• Created functional requirement documents for the impacting projects that were agreed upon to be implemented in the current release.
• Updated the impacted MS Access tables.
• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational Requisite Pro.
• Facilitated and led JAD sessions aimed at functional requirement walkthroughs for all the impacting projects and updated the documents based on recommendations (if any).
• Created UAT plans with several test cases for each project to ensure that the system runs smoothly after the proposed enhancements or changes have been made.
• Reviewed test results and coordinated with testing and development team to correct the issues.
• Developed timelines for project delivery, and managed projects/resources

Confidential, Hopewell, NJ

Business Analyst

Responsibilities:

• Involved in the analysis of the existing credit card processing system, mapping phase according to functionality and data conversion procedure.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Provided clear and concise documentation regarding requirements management plans, Functional Requirements, supplemental Requirements, Test Plans and Test Cases.
• Followed solely RUP methodologies during the course of the project.
• Involved in prioritizing the defects and writing business requirements to resolve them.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Project.
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in Requisite Pro.
• Developed Systems Specifications document to define the impact of the new requirements on the existing system.
• Involved in performance measurement of ongoing data collection to determine if a program is implementing activities and achieving objectives.
• Identified the legacy systems integrated with General Ledger and proposed using Financial Accounting Hub(FAH) for automated journal entry creation. Worked on building deliverables like BP80, Visio Process Flows, Functional
• Involved in reviewing test plans and test cases and ensuring test cases reflect user needs. Also responsible for conducting user training and user acceptance testing to ensure and verify system is designed according to user needs.
• Conducted review sessions on regular basis with QA and development teams for preparing status, delivery report and client reporting.
• Suggested measures and recommendations to improve the current application performance.

Confidential, Albany, NY

Business Analyst

Responsibilities:

• Reviewed and analyzed the business environment and identified process improvements.
• Interacted with Business Users to conduct thorough Requirements Analysis.
• Involved in interactions with the Subject Matter Expert, Project Manager, Developers, and the End-Users.
• Coordinated activities with project manager and various other teams using MS Project.
• Interacted with other Business Analysts for designing and implementation of Use Cases and Test Plans.
• Assisted in on-going process improvement efforts to ensure Test Planning, Execution, and Reporting is effective, efficient, standardized, coordinated, and integrated.
• Assisted the Senior Business Analyst in writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Developed Test Plans and Test Cases according to Business Requirements.
• Provided clear and concise documentation regarding requirements management plans, Functional Requirements, supplemental Requirements, Test Plans and Test Cases.
• Acted as User Acceptance Testing coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on a daily basis.
• Involved in generation and execution of SQL queries.