SUMMARY:

Over ten years’ experience as a Program Manager & Business Analyst in all phases of IT developmental projects. Industries include: Medicine, Aerospace, Banking, Defense, Travel, Communications and Public Relations, and Insurance. Distributed & Mainframe applications & architecture.

PROFESSIONAL EXPERIENCE:

Project Analyst

Confidential

Responsibilities:

• Risk Management and all process documentation for software development lifecyle.
• Main contact for vendor contracts.
• Client Prototype website functionality, design & demos
• Research clients, competitors and & strategic planning for web development
• Technical Use Case & QA of Prototype Sites.

Environment: Agile environment, SharePoint, cloud tools, JIRA, and various prototype applications.

Business Analyst

Confidential

Responsibilities:

• Obtain listing of all servers and content, at all locations in which data for the Confidential is held, including private vendors.
• Determine and validate applications required for separation and applications that will remain legacy systems on State servers.
• Requirements analysis, GAP provisioning for cloud transfer.
• Met with, and resolved risk issues with all stakeholders and vendors.
• Expanded focus on all State & Confidential regulations with documented procedures to validate compliance.

Environment: s & Tools: Microsoft environment, ETL, Rally, SQL; legacy system on IBM mainframe; moving entire Confidential to cloud (vendor: Microsoft & IO.)

Sr. Business Analyst

Confidential

Responsibilities:

• Review Confidential case files involving dates of insurance coverage, issuance and individual policies in Confidential and State marketplaces for all IRS 1095A issues. Research of discrepancies, processes, correction and modification of records in Confidential database as necessary for anomalies.
• Validate all consumer content in CMS HICS records with Confidential database.
• Secure and monitor follow - up of all records accessed. Monitor database system details within the database, including stored procedures and execution time, and sustain high performance of production environment.
• Participated in training sessions required by the Confidential Government.

Environment: CRM project, SQL, MS Dynamics AX ( Confidential app for Confidential records, Health Insurance Casework System (HICS) on Centers for Medicare and Medicaid Services. Excel (Advanced), Word, and Skype. SQL.

Sr. Business Analyst

Confidential

Responsibilities:

• Development of requirements, design and Rally user stories for new combined airlines ( Confidential and Confidential ) employee CRM Travel website development.
• Responsible for approximately 1,200 User Stories’ content development, and 115 functional specifications documents.
• Interfaced with designers, developers, business partners and customer to create employee travel web sites (mobile, tablets, workstations.)

Environment: s: Rally, TFS, and MS Office.

Lead, Sr. Business Analyst

Confidential

Responsibilities:

• Responsible for all application development documentation of redesign of Account Receivable System including, but not limited to: functional specifications, business requirements, database modeling, validation & structure interface with business and technology partners and developers for all phases of developmental lifecycle supported project milestones as an SME on projects. Replaced AR system with Dynamics AX (CRM.)

Environment: s: SharePort (SharePoint), Standard MS documents, Access, ETL, Excel (Advanced), MS Dynamics AX, Balsamiq, EnterVo, PARIS, SAP, SQL, Bank Lockbox specs, and CoMapping.

Sr. Business Systems Consultant

Confidential

Responsibilities:

• Responsible for Functional Specifications document, Testing & UI testing for Treasury Management Tools applications (CRM.)
• Responsible for reporting policy & compliance operations risk management issues to five internal security groups held operational meetings & updated CORE risk & policy reports
• Created SharePoint policy compliance sites for issue tracking & reporting.
• Responsible for all Functional System Design documentation, Master Design Documents and Technical Use Cases
• This included budget analysis, interface with business and technology partners and developers to create specifications for middleware system design
• Created and validated traceability matrices
• Created detailed change requests and sizing
• Created library of templates for SDLC documentation
• Supported project milestones as an SME on multiple projects and systems
• Coordinated software deliverables and implementation between internal and external resources
• Documented detailed API specifications
• Created keys required for web application masking (PKI)
• Created data flow diagrams and user interface mockups
• Maintained change management process of operations & middleware applications
• Modification of XML modules
• Participated in UAT and defect tracking
• Designed templates for use on all project documentation • STAMP.

Environment: Telerik Platform, EDI, ETL, Contour (Use Case development), DDTS, Hummingbird, Oracle 9.2, Crystal Enterprise 10, Rational Requisite Pro Tools, ClearCase (source code control), Remedy (defect tracking), ClearQuest (defect tracking), JIRA (defect tracking), STAMP (PeopleSoft), PAC2000, Planview, SourceSafe, WRUP, UML, XML Spy, SQL, Access, MS Word, Project, Visio, Excel, Webex, PowerPoint, Visual Studio 2010, Test Suite & Team Foundation Server. Service Oriented Architecture & Agile

Sr. Business Analyst

Confidential

Responsibilities:

• Responsible for creating all specifications documents on projects for developers to use to redesign various large-scale websites to meet negotiated criteria and functionality recommend alternative applications for latest web technology and up-scale specs to meet marketing needs.

Environment: s & Tools: EDI, ETL, .NET, MS Word, Visio, Excel, 5and proprietary tools.

Project Management & Sr. Analytical Writer

Confidential

Responsibilities:

• Responsible for all compliance extracts (ETL) for Massachusetts Confidential and HMS for: Eligibility, Medical, Dental & Pharmacy Claims, Providers & Products furnished all project management reports and documentation (i.e., tracking schedules and issues, maintaining commitments on deliverables, creating all ad hoc reports as requested by management)
• Created processes and procedures for previously undocumented business decisions and applications; created standardized procedures for BA documentation and its integrity
• Created BRD’s and maintained TFS for product modifications to PPACA
• Main contact for maintaining application change management process and sign-off with business partners and customers.
• As Product Owner, responsible for Sprint planning meetings (creation of stories, their point value, dependencies, testable artifacts, acceptance test criteria, priorities and backlog) • responsible for all Agile documentation • participated in Scrum meetings.

Environment: Visual Studio 2010, Test Suite, & Team Foundation Server (TFS.) Agile development methodology. INET, SQL, MS Word, Visio, Excel, and SharePoint.

Sr. Business Analyst

Confidential

Responsibilities:

• documentation of current and future state of Confidential Series applications
• Research and document modifications made in compliance with Confidential requirements and updates; and provide delta documentation on application versions
• Revise architectural documentation from vendor to meet current state
• Maintain contact with resources for progress changes • Facilitate review sessions with Stakeholders.

Environment: MS Word, Visio, Excel, SQL, Webex and SharePoint.