SUMMARY:

• During my 26 years of service with the Confidential, I worked in more than 10 different data centers in the US, UK, and the Saudi Arabia.
• Each Data Center had particular needs, and had asked for my services to satisfy some of those needs.
• Therefore, although my Job title was a programmer analyst, my actual duties were always dependent on the needs of the particular Data - Center and, with a few exceptions always consisted of a combination of the Programmer and Business Analyst duties, as being summarized below and detailed in the paragraphs that follow.
• 26 years of COBOL programming development and maintenance mostly within the loans applications software systems.
• Most of the developments were in batch while a significant amount of the developments were of online Confidential
• Knowledgeable of SQL commands issued from within the COBOL programs to access DB2 (relational data bases) data tables
• 15 years of API and RPI used in conjunctions with the COBOL for the ALS applications software and the handling the ALS’ hierarchical databases
• Worked on the maintenance of many Online Confidential programs and MAPS with a limited number of newly developed modules

TECHNICAL SKILLS:

Tools used: TSO, ISPF, OS/MVS JCL, IBM Utilities, File Manager, and ABEND AID for DUMPS analysis and trouble shooting

PROFESSIONAL EXPERIENCE:

Confidential

Senior Programmer Analyst

Responsibilities:

• This was a 4-months Programming contract position and the client’s objective was to test the functionalities of the ALS Conversion Engine.
• Based on the client’s request, developed an ALS conversion program, using an existing and brief field-to-field mapping document.
• Then, using an existing portfolio of selected Loans as input, executed my program which created the extract file that contained the converted ALS Segments.
• Finally, used the just created extract file as input, and executed the Conversion Engine, which produced the Client’s Requested reports.

Confidential

Senior Programmer Analyst

Responsibilities:

• Participation in the ALS application conversion project that included providing file and data inputs to the conversion team
• Responsible for analysis, identifications, and applications of the coding changes to handle the effects of the ALS conversion changes on the outgoing Credit Bureau Report File
• Responsible for the analysis, and identifications of the Branch Sale activities for the SOLD ALS accounts, and the effects of the changes on the outgoing Credit Bureau Report File
• Participation in the installation of the ALS new release project that included RSECS analysis, multi-programs logic analysis, coding changes, UNIT/UA testing batch cycles, verifications, and installations
• Participation in the installations of the ALS Escrow sub-system project that included the overall applications testing and verifications
• Responsible for analysis, design, and creations, of numerous supporting reports for balancing and verifications of the changes made to handle the effects of the merger on the outgoing Credit Bureau report
• Worked on more than 50 Confidential ’s of all sizes including RSECS, coding, consultations, testing, and verifications, Approval process, production installation, and work documentations.
• Provided continued production support while working on the assigned projects and Confidential ’s.

Confidential, Charlotte, NC

Senior Programmer Analyst

Responsibilities:

• Major duties were the modifications, testing, and verifications of several ALS programs due to the Banking regulatory changes.
• Used a detailed BA analysis documentation as Specification for the changes.
• Created a work plan that included the creation of the corrective coding, detailed testing & verifications plans, followed by the production implementation document for the Production Support to use for installation of the changes.

Confidential

Senior Programmer Analyst

Responsibilities:

• Confidential analysis for feasibility and work estimations
• Additional analysis for the support of ALS BA, when requested
• Design and development of the new programs as needed
• Changes to the existing programs, as needed
• PARMS changes in the testing regions, implemented to production after testing and verifications.
• Responsible for the Unit testing of my own changes
• Responsible for the UA batch cycle testing (data entry done by the BA’s)
• Implement most changes to Production using CHANGMAN & Endevor.
• In 2002, I was the responsible person for automation of the RPPPS process which was recognized by the Users as highly successful project. This project was an interface between ALS and the Recovery Systems. The new changes saved significant amount of time and manual effort for our clients.
• Before this automation, our clients were manually using a combination of several User Fields to flag a particular loan as repossessed. My changes automated the entire operations.
• Another successful project that I accomplished was the ‘Expansion of the Dealer Locations’. That project affected numerous other programs and required several file fixes. I was responsible for all the programming changes as well as the developments and executions of the file fix jobs.
• In 2007 while working on an assignment involving changes to the outgoing AUTOBAHN File, I discovered that the majority of the data on that file were in error. The Program creating that file was an EZT Program that was looking at a wrong location of the master record for the non-accrual field. My further analysis discovered that the EZT program had many other issues. I proposed and after some positive effort convinced my supervisor that the EZT program should be replaced by an API program. I then used the logic of the EZT program to develop my API Program. Furthermore, I demonstrated to the Business Analyst and the Client that majority of the internal tables for Assets Classifications was also wrong. It took three months to complete the project properly and to the satisfactions of the client.
• To provide continuous User support, I developed huge number of API and Standard COBOL Programs and their related executing Jobs.

Confidential

Senior Programmer Analyst

Responsibilities:

• The concept of PARMS, its relationship to the ALS, and its advantages for the institution
• The importance of the security to prevent changes to the PARMS values after they have been tested, approved, and moved to the production
• The concept of Products and Plans, how Plans can be combined to create new Products, the advantages they provide in Product standardization, saving data-entry times, and preventing data-entry errors at the new loan setup time.
• The usage of the Products and Plans by the conversion programs and the fact that the conversion programs use the Plans values as default values when creating the master file segments. Furthermore, I discussed how important it was for such values to be changed only by the proper conversion team Business Analyst or managers.
• Provided an overview explanation about the other PARMS members including the Account processing, Institution processing, Payment processing, Lookups, and User Groups.
• Provided a hands-on walkthrough Master and Customer screens navigation and explained the screens relationships and the meaning of the key fields displayed on each screen.
• Manage the ALS conversion project
• Provide the client personnel with ALS and mentorship
• Keep the DP executive informed about the conversion progress
• Make decisions on handling the ALS interdepartmental issues before they become an obstacle to the conversion progress

Confidential

Senior Systems Engineer

Responsibilities:

• My duties consisted of 50% Business Analyst and 50% Programmer Analyst
• Participated in a 3 months ALS sales support project in Chester, England
• The objective was to educate a team of client employees in ALS features/functions via class room presentations followed by hands-on experience using online screens and reports.
• This knowledge would enable them to compare the ALS to their existing system and make proper recommendations (buy or not buy) to their company’s top managers.
• Created testing region needed for our hands-on demonstration and presentations
• Provided workshop support to a team of more than 10 Users in navigating the ALS online screens and online transaction entry for features functions testing
• Conducted daily batch cycles to post the transactions and produce output files, reports and updated online screens for testing and verifications
• Walked Users through the output reports and helped them in their verifications and system balancing (AMR137, AMR153, RECAP Report)
• Participated and provided support to a Fidelity Business Analyst in the Gap analysis effort.
• Finally, I made a short presentation to the representatives of the Audit and Accounting departments on how ALS addressed their concerns on Audit, Security, and Compliance requirements.

Confidential

Senior Programmer Analyst

Responsibilities:

• My duties at this Data Center consisted of 50% as a Mentor and 50% Programmer
• I was hired by this Data Center to support a portfolio of 600,000 newly converted ALS Accounts and work closely with the client programmers to provide them with hands-on ALS .
• As a programmer, I provided support for the ALS nightly batch cycle. Resolved production issues and participated the client programmers in the processes.
• Made analysis of the batch cycle execution times and made modifications to improve efficiency and reduce execution time.
• Developed several programs and their executing jobs to create a User testing region that mirrored the processing characteristics of the production region but with much less number of accounts to facilitate for rapid User testing.
• Was consultant to the Users, answered their day to day ALS questions and provided them with consultation and support.

Confidential, Little Rock, AR

Senior Programmer Analyst

Responsibilities:

• I was 100% responsible for my own work from development of the Programs to the testing, bugging, resolving rejects, and documenting the issues
• Developed and supported several front-end programs to facilitate the conversion effort. These included the creation of Files such as XREF Files and Reports for the Bank users to support their verification effort
• Worked closely with the Business Analysts team and participated in their testing and verifications of the conversion process
• Provided continues ALS mentorship to the junior programmers

Confidential, Louisville, KY

Systems Engineer

Responsibilities:

• Performed duties as a Real Estate application programmer. Developed numerous programs and their executing jobs to provide support to several ongoing projects.
• Participated in the application customizations needed for application processing.
• Provided mentorship to client programmers to become familiar with the IBM system environment and Systematic applications software.

Confidential, San Antonio, TX

Systems Engineer

Responsibilities:

• I was the primary person for the conversion and support of the Real Estate Application System
• As a Business Analyst, I worked closely with the client to document their particular processing needs
• I then made extensive feasibility analysis and prepared work estimates and passed them to the Client for their approvals
• As a consultant, I was always available to the Clients, answering their questions and concerns on the Real Estate features such as the Investor processing and the acquisition sub-systems
• As a programmer, I worked on many Confidential ’s and resolved many trouble tickets
• I participated in the installment of the Real Estate Application and the 3 days testing effort
• I modified the ACS sub-system and used the sub-system to convert a small portfolio of mortgage loans to the Real Estate system
• I worked closely with the client and helped them to develop conversion testing scenarios, testing plans, and verifications procedures
• Following a successful Real Estate conversion, I provided continuous system and application support for day-to-day business activities
• I was the Programmer and the Business Analyst for the installation and support of the Fidelity’s TAX System. This system has interfaces with all the other Fidelity applications

Confidential, San Diego, CA

Systems Specialist

Responsibilities:

• Participated in the customization of the RE system and Appraisal Tracking Subsystem. Major duties included project estimates, program analysis and coding, application testing, user Interface and support, implementation of the changes, user presentation, and support of the Real Estate daily activities and nightly batch cycles
• Designed and developed a Real Estate compatible sub-system for the disbursement of the property taxes on TICOR Tax tape
• Provided seasonal support for this sub-system and its interface with the Real Estate system
• Made an hour long client presentation in features and balancing procedures of the MEPS sub-system. Prepared materials, and conducted client meetings.

Confidential, Dallas, TX

Applications Programmer

Responsibilities:

• As a new Programmer, I was assigned to perform the duties of a project leader for the installation of the Financial Management System (FMS). With the help from a senior Programmer, designed and developed several programs to support the FMS conversion effort. As a Business Analyst, I prepared balancing and verifications documentations for the Client. At the request of the Data Center manager, assumed responsibility for the support of the Real Estate application system. Worked on many Confidential ’s and resolved several Trouble Tickets
• Made extensive modifications to the MEPS sub-system to properly interface with the Real Estate system
• Utilized the MEPS sub-system to disburse the Real Estate Property taxes on the TICOR tax tape