SUMMARY:

• Over Nine (9+) years of IT experience in business analysis, design, implementation and software testing.
• Experience with analyzing business needs, gathering requirements, planning, organizing, documenting, and testing software applications.
• Hands on implementing web, portal, web - services and enterprise applications using object oriented analysis and design (OOAD) methodology.
• Methodologies: experienced with rational unified process (RUP), agile (Scrum) software development, waterfall methodology, six sigma standards and UML.
• Experience in participating JAD sessions for project definition, analyzing requirements,
• Documentation includes: Business process documentation, business process modeling, HLDD's (SRS/SSR/BRD) and LLDD's (FRD/RTM).
• Experience in creating prototypes, wireframes and UIDD's. Developed use case diagrams, sequence diagrams, state diagrams and activity diagrams.
• Experience in business process definition, risk analysis, use case analysis and process flow diagrams.
• Strong analytical skills, evaluation and high degree of initiative. Coordinate all aspects of project - planning, scheduling tasks, tracking, and monitoring risk analysis.
• Worked extensively with dimensional modeling, data migration, data transformation, data loading, data modeling, metadata model, catalog creation, cube modeling, SDK development and performance tuning.
• Experience in understanding database structures and write SQL/PLSQL.
• Extensive experience in data analysis, ETL techniques for loading high volumes of data and smooth structural flow of the data.
• Adept at writing data mapping documents, data transformation rules, maintaining data dictionary, data migration documents and interface requirements documents.
• Experience in gathering reporting requirements from the business users for business intelligence, data warehouse application.
• Experience in writing test plans, test cases, generate test scripts and maintain reports for defect tracking.
• Experience in test automation, identifying tests to be automated, designing test automation framework, building automated scripts, modifying existing scripts, executing and result analysis.
• Experience in integration testing, system testing, user acceptance testing (UAT), functional testing/black box testing, grey box testing, regression testing, GUI testing, performance testing.

TECHNICAL SKILLS:

• Experience in Healthcare and Financial Domain.
• Facilitator for JAD sessions and business/technology interactions. Ability To influence Subject Matter Experts with strong Communication, analytical and Presentation skills
• Experience in Gap Analysis, Risk Analysis and Impact Analysis
• Experience in Mapping Data Elements for information exchange between two systems
• Ability to priorities changing requirements, meet client expectations and ensure that projects are delivered on time within budget
• Experience in documenting Technical User Manual.

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, Gaithersburg, MD

Responsibilities:

• Conducted user interviews, gathered requirements, and analyzed the requirements using Requisite Pro - RUP in Clinical and development Phases.
• Managed Tier-2 support for newly-released MARS data warehouse. MARS (Management Analysis and Reporting System) is a clinical study planning data warehouse that reports demand and supply performance and supports the Budget, Scheduling and Planning.
• Worked on the Business requirement documents, User requirement specifications and functional requirement specifications documents.
• Participated in full project life cycle, including gathering user requirements, screen and report design, in addition to implementation of SOA Architecture and roll out
• Worked on Mercury tool such as Test Director to ensure that the test scripts are documented, reported and tracked in the Test Director.
• Involved in logical system architecture, specify system interface and documenting the algorithms
• Integrated static data with other systems to maintain a central repository of common data by implementing SOA (Service Oriented Architecture).
• Used tools such as MS-Visio, Excel to define business use cases, activity diagrams, and sequence and state diagrams.
• Created reports, analysis, dashboards and scorecards to monitor business performance and measure results using COGNOS Business Intelligence tool.
• Assisted in Clinical Data Management and Clinical Trials Management.
• Participated in full project life cycle, including gathering user requirements, screen and report design, in addition to implementation and roll out
• Maintained a proactive stance with business relationship(s) to ensure the business needs are always met within GxP Quality guidelines
• Assisted with user testing of systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Documented test cases during requirements gathering, analysis and design phases.
• Conducted JAD sessions with business unit owners and portfolio team to capture businessrequirements and system behavior
• Created client documentation, acceptance tests plan and user procedures. Served as a tester for systems and user acceptance as per 21 CFR Part 11.
• Facilitated meetings between Tier-3 development and Business owners. Developed Requirements and UAT test scripts for MARS.
• Involved in the preparation and execution of Test Plans, Test Cases, writing Test Scripts using Test Director.
• Assisted with user testing of systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place

Environment: Rational Unified Process (RUP), Rational Suite (RequisitePro, ClearQuest, ClearPro), MS Office Suite, Enterprise Architect, MS Visio, MS Project,, Windows XP, Live Link, Oracle 9i, UNIX, MS SQL Server 2005, Rational Rose, Clearcase, MS Access, iRise

Confidential, Atlanta, GA

• Gathered technical and system business requirements, worked with end users to understand and document current state processes to analyze operations, determined project scope and kept stakeholders focused on in - scope items only, maintained Business Requirements document.
• Studied system capabilities, analyzed alternative solutions and prepared system specifications.
• Provided solutions to management after understanding by current state processes and recommended future state solutions that resulted in cost savings of $50,000.
• Participated in project management by creating roadmap, identifying phases that project needed to be broken out into, and ensured that project stayed on task and within budget of $30,000.00
• Supervised Unit and UAT testing of new software.
• Facilitated training for large groups and one-on-one sessions both in person and via Web-Ex.
• Provided technical support/assistance during the whole implementation process.
• Ensured that quality service was provided to internal and external customers by establishing and enforcing organizational/operational standards.
• Employed change management techniques to result in successful adoption of system and new business processes.
• Prepared reports by collecting, analyzing, and summarizing data gathered.
• Attended educational workshops, reviewed professional publications, and worked to establish personal external relationships with stakeholders outside of the organization.
• Utilized industry benchmarking practices and was actively engaged in attending professional societies meetings to benefit the organization.
• Consistent positive feedback regarding work ethic and performance from Senior Level Management, Internal and External Stakeholders.
• Contributed to team effort by accomplishing related results as needed to complete overall satisfaction.

Business Analyst

Confidential, Northbrook, IL

Responsibilities:

• Interacted with business owners to identify business system needs, proposed solutions for business problems and evaluated alternate methods to increase efficiency of the overall process.
• Analyzed and documented business system requirements and the corresponding impact on business processes.
• Responsible for defining the scope and implementing business rules of the project, as well as gathering business requirements and documentation.
• Responsible for maintaining minutes of the entire requirement gathering sessions.
• Worked as a team with other business analysts to make an object oriented model of the application and create use cases.
• Supported the test team to check the weekly status and report the same to the project manager.
• Extracting the business requirements from the end users by several Requirement Gathering Sessions (RGS) keeping in mind their need for the application, and documenting it for the developers.
• Was Responsible for the creation and approval of the functional specification. Worked as a technical writer working on technical specifications, converting business specifications into technical specifications, quality control, information security, customer manuals and online documentation.
• Translated Business requirements to functional and technical language with the help of Use cases and UML diagrams for developers.
• Worked on server check, reporting and maintaining the smooth functioning of the online project. Worked on complex graphical user interface (GUI) and Web - Based user interface (WUI).
• Carried out forward and backward tracing for verification and validation purposes.
• Provided support to the QA team in User Acceptance Testing.
• Created reports for business analysis purposes using Crystal Reports and Microsoft Excel.

Business Analyst

Confidential, San Francisco, CA

Responsibilities:

• Functioned as the primary liaison between the project team, operations team and other technical areas throughout the project
• Developed and Implemented Money Movement system to empower Confidential to introduce new services
• Develop an easy to use system with the ability to make secure funds transfers directly from a customer's account to a third party
• Responsible for data mapping and data mediation using MS Access and MS Excel.
• Created SQL queries to pull out data and metrics from the database
• Responsible for ETL process of existing MS Access database and MS Excel client history into the new Oracle database.
• Created database schema diagrams for data mapping of existing Access database and future Oracle database.
• Assisted operations team in developing content and training materials in the form of a usable and search - able knowledge database
• Used MS Project to manage schedules, deadlines, and resources
• Organized weekly project status meetings, created PowerPoint presentations, and project updates using MS Project for management review
• Played a vital role in validating test plans and test scripts Assisted the QA team in UAT and testing of the application
• Conducted user interviews, gathered and analyzed requirements using Rational Requisite Pro.
• Utilized MS SharePoint to manage diverse content and effectively mange requirements.
• Conducted JAD sessions with management, business team, stakeholders and developers to clarify business requirements.
• Managed scope change through Change Request Forms (CRF).
• Reviewed Project Charter, BRD and FSD.
• Reviewed test and use cases to ensure application was functioning appropriately.
• Collected and reviewed progress reports.
• Documented Requirements Traceability Matrix to ensure requirements were fulfilled.
• Assisted the Project Manager in managing project resources and project timeline using MS Project.
• Created and developed UML Diagrams in Rational Rose.
• Conducted UAT to ensure that application was user friendly and functioning according to desired requirements.